McDonald’s

  3.3 – 2,126 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 85353

Hours

FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours

Address and Contact Information

Address: 2911 S 99th Ave, Phoenix, AZ 85353

Phone: (623) 907-3022

Website: https://www.mcdonalds.com/us/en-us/location/AZ/PHOENIX/2911-SOUTH-99TH-AVENUE/31456.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

Jorge Hernandez
They prioritize drive threw above ALL else! Don’t waste your time on a curbside pickup or going inside because you will be waiting forever watching the drive-thru moving at a steady pace. I’ve been sitting in the curbside pickup waiting for this food that I ordered 30 minutes ago!
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S
I came into the drive-through Thursday morning around 1:30 AM worker was very rude though the intercom my soda was flat and food taste horrible and my french fries were upside down so they were scattered all over my food and when I put all my french fries in the box. It wasn’t even halfway full. Seems like they did this in purpose. After all this problem They also didn’t provide a receipt, which really piss me off because there’s a lot of scams going on with credit card fraud. So I called to complain to the manager immediately I recognized his voice over the phone that hand me my food thru the drive-thru and he lied to me on over the phone, saying that he was working in the back and it wasn’t him that hand me my food but it was the same manger Danny he shouldn’t be a manager in the beginning, lying to customers so I asked to speak to his general manager and he said that they would be in on Friday and hung up on me. I called this Friday The phone rang and someone pick up didn’t say anything and just hung up on me beginning I called again immediately back a woman picked up I asked if I could speak with a GM or manager she said she was the manager, which just got done hanging up on me first time I called and another very rude employee there at this location being hung up on by this manager female so I’m no longer gonna complain to the general manager here anymore I’ll be calling to report this to the better business bureau to explain why they’re not providing receipts, and why they lying to their customers after paying full price for service to have Unprofessional service from the same managers that don’t correct there problems smh I will never go to this McDonald’s location again!!
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Jova Liggins
I love the McDonald’s in my area, but I went on Sunday and there was only two people working in the kitchen. Had to wait for my order for several minutes if there’s not enough people for production they need to shut the kitchen down. It’s very hard on the workers. Thank you to the people that was working. They got my order done and I appreciate them. McDonald’s needs to do a better job at finding employees.
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valentina lopez
I literally JUST went to order. I got a double cheeseburger NO MUSTARD NO KETCHUP. The put extra ketchup and they didnt even put pickles or onions or anything else… they had 2 cars including me in the drive thru it’s really not that hard to make a burger right. Yall gotta pay attention because it has happened multiple times it’s honestly annoying.
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Shannon Robbins
Order 2 new buffalo McChicken sandwich meals ..got hot I could not even bite into the chicken opened the sandwich and the chicken is a tiny little chicken patty and they put ends of a tomatoes on my sandwich,called the manager Jasmine to tell her and she kept saying they have been making them fresh all day…like I was lying finally she said we can make sure 2 fresh ….when I was there to order them they told me they had no bacon then when I got my order looks like they had bacon
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Alexis Mazo
Uhhhh not really open 24hrs… Got off work around 10:40pm and arrived here at 11:08 with the drive thru coned off even though I saw a good amount of cars near the restaurant so there was definitely ppl working. I was originally gonna do pick up but it told me only drive thru was open- which I get, it’s late buuuut at least leave one side of the drive thru open Just wanted something to take home after work but guess not….
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JC Sumang
I went in on Sun 5/21/23 at 7:43 pm. It was dirty as shown on these pix. I showed mgmt these pix & all she did was shake her head& blame the kids. She didn’t bother to send any cleaners the entire time I wathere. Corporate should look into this location, it’s bringing ur standards down. Imagine if it’s this disgusting up front how bad is it in back?

1/19/25 I came back, much cleaner this visit. Food was good & just right temperature . I even saw a couple employees on clean up duty. I like the experience better this time.
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Trinity Curley
Ordered a hot n spicy and the sandwich tasted old and the lettuce was brown and slimy. The chicken patty itself tasted stale. I called to notify the manager just incase it would happen to someone else and they dismissed the concern and hung up on me. Overall was rude even the cashier in the drive thru.
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Makenzie
Ordered breakfast 30-45 minutes before breakfast closed, got to the restaurant 20 minutes before break closed, had to wait in line for over 20 minutes only to be told my order had been thrown away at 1030 when breakfast ended, and I wasnt able to get the food I ordered ahead of time and was told would be ready when I arrived, despite again having ordered ahead. From what I saw about 5-10 other orders were also treated this way. Would not reccomend this location, as they clearly do not respect customers or thier time.
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D
I placed a breakfast order online for drive thru pick up and when I pulled up to pick my order up the employee said they closed breakfast and could not complete my order. They cancelled the order and said I wouldnt be charged. Its been 5 days and the charge was posted on my account and my money has not been returned to me. I called the restaurant to let them know about it beforehand on the same day I ordered it because I noticed the receipt they gave me didnt say cancelled or refunded. It showed I was still charged and the manager said it wouldnt charge me. I just disputed the charge with my bank but now I have to wait 19 business days to even see the refund in my account! This is outrageous and a waste of my time and money. Management needs more training!!!
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