Jonathan “Babyfaceunc” Dodson
Good Afternoon. This morning after DEL truck loaded trailer. I visited This horrible establishment☹️ The Opening mgr exhibited awful behavior, terrible service. A visitor enter the store allowing his dog to “run about” as if it’s his Home . I understand the frequency of some guests; feel comfortable acting rudely, in allowing a pet in a restaurant. Violently shedding fur uncontrollably. The details follows. I filled a complaint; the campaign for the Injustice ” It’s happening”.
… moreX X
This McDonald’s is connected with Walmart. This explains a lot. Staff is not too bright, tend to have flies around dining area. Prices are almost double of those in Phoenix metro. Latest thing they have installed high speed fans at least 8 of them that make noise and blow hard. An effort to keep flies and people from staying very long. There is a lot of room, retired people enjoy relaxing, visiting, and reading. Only reason I come here is it is near my home.
… moreMark Swinderman
All 3 McDs here in Casa Grande are WAY more expensive than 30 min north in the valley. Its ridiculous. Example, 20 pc nuggets here, $13.99, compared to $7.59 in Chandler, Tempe, Mesa etc.
… moreSnickyMike
First of all 4$ for a side of sausage Is ridiculous and secondly why are there like 20high speed fans blowing the air in the it made all of our food cold with in a few minutes
… moreMike T
Now I’m not one to make a complaint but dam did it feel like these workers were being held here against their will. No smiles nothing at all. Like I try to make conversation and I get shot down or met with an evil like “talk to me I dare you” something needs to change here.
… moreChris Mangrum
Was lied to today by your employees claiming Happy Meal Toys cannot be sold individually. This is an absolute lie, there is even an option on the POS. This will also be forwarded to corporate and BBB.
Do better.
… moreSuhayla Knight
every SINGLE time I order a caramel frappe, I wait over 20 minutes to receive it because the employees always forget the frappe in the frappe machine. EVERY TIME. even people who ordered after me get their stuff first even though all i ordered was a DRINK. then I have to walk up and remind them about my frappe, even though I shouldn’t have to. then it’s melted because they left it in there so long and tell me i have to wait for them to make me a new one. it’s happened every single time. there’s no excuse. terrible service.
… moreAndrew Radigun
I visited This horrible establishment☹️ The Opening mgr Cindy was rude and knows nothing about customer service. Exhibited awful behavior, terrible service. A visitor enter the store allowing his dog to “run about” as if it’s his Home . That is not allowed by the health department. In allowing a pet in a restaurant. Violently shedding fur uncontrollably. The details follows. I filled a complaint with the BBB.
… moreDeviously Divine
I always order online through the app and even through the app it takes 15 mins or more to receive food. I thought the service would be faster since I order it ahead of time. But instead I wait for 15 mins or more for my food. Employees are very rude and dismissive as well.
… moreChuck
I ordered at the kiosk and forgot to order a drink with my meal. I didn’t realize it until my server brought my meal. I was going to go get in line at the kiosk and place a drink order, but the server said, “Don’t worry about it.” and gave me a drink cup for no charge, That was service above and beyond! I was also very impressed with the young man who was responsible for keeping the tables cleaned and supplies replenished. He never stopped moving the entire time we were eating our meal. He cleaned the tables more thoroughly than anyone I’ve seen in a LONG time, especially in a fast food restaurant, He didn’t just give them a quick wipe with the towel. He carefully wiped every inch of the tabletops and even wiped the edges of the tables. When he wasn’t wiping tables, he carefully swept the floors in the areas that were vacant and checked the drink dispensers to make sure they were well-supplied. Best effort I’ve seen in a long time. Thumbs up for our visit to this McDonald’s!
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