Nanette Arredondo
I ordered through the app and specified a toddler toy in the Happy Meal as I have a one year old. I pull through the drive through and they say they are just waiting on fries so pull forward and they will be out soon with my food. I asked, can you double check that I’m getting a toddler toy and not a regular toy as in the past they’ve made that mistake before and they said that they would take care of it. 20 minutes go by and I still haven’t gotten my food. I call the store to see what’s going on since by now my toddler is asleep in the back and I can’t go in. No one answered. Someone came out soon after and asked if they could help and I told them that I still didn’t have my food. They go and get it and offer me free fries, but I already have plenty of fries so I didn’t want more. I then get home and realize that even though the receipt says “toddler toy” they’ve given me the regular choking hazard toy and the fries taste old and soggy. Not worth my time or money for a “quick” lunch before nap time.
… moreShawn C
I do not like ordering on the kiosk. I rather have someone ring in my order. That what they are there for, not machines to take order. There is like 8-10 people in the back working.
… moreBrantley McKnight
Got food at the drive through paid for it total costing $17 and change got to the end of the drive through they gave me my food. I saw there were two wrappers that looked like my sandwiches. Then I got home to realize the scammed me and gave the the cheapest burger two of them. When I ordered a 3/4 with cheese and a hot and spicy mcchicken. They wouldn’t even give me a receipt after I paid. Idk if this was just an accident or if the employee purposely gave me the cheapest burgers after I purchased more expensive items and didn’t give me the receipt. Highly frustrating!
… moreMcKayla Anderson
Like. Can you please train your employees how to do this correctly? Put the cheese in the middle. I cannot eat gluten and this literally sucks.
… morekeaton Mehr
First off waited for our food for a solid 20 minutes inside. Just order your food in the drive through and then go inside. I ordered a quarter pounder at this location and it was red. Not cooked for a fast food burger. I asked the people that this wasn’t normal. The response they gave me was next time ask for it to be well done. I might be wrong but you shouldn’t have a rare burger like this right? They did give me another one but I feel like that shouldn’t be that red.
… moreKnight Taylor
Delicious fries! they were salted to perfection, crispy and still slightly hot. The double cheeseburger tasted fresh and the condiments were nicely layered. The lady up front called me by name which was dope I’ve never had that happen before at McDonalds. Also they gave me my ice cream before I even got my meal so I had something to munch on as I waited. I really like this McDonalds the workers are quick and also kind!
… moreSerenity burkholder
Sat and waited for 20 minutes the guy working told us if we wanted a refund we had to pull back around I asked for a manager instead and she gave us a refund and our food but my hot fudge Sunday was half way full.
… moreVan Ryan
The staff was very friendly and they are fast. We ordered a large fries that only was half filled and super salty. I swear they threw an entire box of salt on them, it tasted like I was drinking ocean water. Everything else was pretty standard punched-in burgers. I’m willing to give this place another try to see if this is normal or if they can do better.
… morecorinnehbruno
This location always has dirty tables and counters. The costumer service could be better.
… moreRay Petrulsky
Subject: Ongoing Poor Service and Food Quality at McDonald’s Location
Dear McDonald’s Customer Service Team,
I am writing to express my ongoing disappointment with the service and food quality at your location. I have visited this restaurant several times, and the experience has been consistently poor.
Even when there are no other customers in line, I am routinely asked to pull ahead and wait for my order — even for something as simple as a #1 breakfast meal. When I finally receive my food, it is often cold, and the coffee tastes stale. Unfortunately, the staff seem disengaged and unhappy, which reflects in the overall service and atmosphere.
I have always enjoyed McDonald’s and expect a higher standard of consistency and care. I hope management can review the operations, food handling, and customer service practices at this location to ensure guests receive the quality experience McDonald’s is known for.
Thank you for your time and attention to this matter.
… more