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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1455 N Main St, Springville, UT 84663
Phone: (801) 491-6652
Order and Reservations
Order: Order online
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Fast Food in Springville, UT at 1455 N Main – McDonald’s
Looking for Fast food near you? Visit McDonald’s in Springville, UT at 1455 N Main, for breakfast, burgers, fries, and more, or order online!
McDonald’s, Springville, UT 84663, US – MapQuest
Get more information for McDonald’s in Springville, UT. See reviews, map, get the address, and find directions.
Order McDonald’s – Springville, UT Menu Delivery [Menu & Prices]
Get delivery or takeout from McDonald’s at 950 West 400 South in Springville. Order online and track your order live. No delivery fee on your first order!
Reviews
Brie Golden
My first negative experience while visiting Utah. I ordered in the app, as did my husband. I ordered a large HOT caramel macchiato and my husband ordered a large hot coffee. We pull to the last window, and a guy opens the window and hands me a receipt without using any words. Then we wait for 5 minutes, the same guy opens the window and without using his words again – hands me an iced drink and shuts the window. So I wait again, he opens the window and looks at me, so I tell him that I ordered a hot macchiato. He takes it back, then a couple minutes later he hands me the same drink! I tell him again that I ordered a HOT drink. All the while this guy refuses to speak one word to me. I asked the guy at the window if there was anyone that I could actually speak with, and a woman comes to the window and says “the receipt says iced” – it didn’t. I try to tell her that I’ll just take the iced, but she walks off to make the drink I actually ordered. I eventually get the drink, it’s about 75% full and tastes like nothing. My husband was given a leaking hot coffee to top everything off. This guy wouldn’t have a job where I’m from, far too many people willing to do their job for this type of behavior to be acceptable.
… moreKevin Wilcox
This is what I opened up to find when I ordered a double quarter pounder with cheese. It was the worst burger I’ve ever had. The bun was for the smaller burgers and it was stale. The meat was extremely salty and falling apart. I couldn’t finish it. This has happened to me 3 different times on the night shift. I don’t know what’s going on in the back but someone needs to be trained better. Really disappointed
… moreTrent Taylor
This one was doing such a great job for a couple years and now the last 5 meals were totally garbage. Food comes out cold they didn’t listen to how I wanted my food. The fries are soggy and gross. The burgers are cold and way too salty, each time they tried to forget my drink. Totally stay away from this location until they get new management. There’s apparently a bunch of people there that do not care at all about the quality of food.
… moreALEJANDRO Calcagno
I have visited this location on several occasions, and unfortunately, this is about the tenth time I’ve been given an incomplete order through the Drive-Thru. On my last visit (Order 1420), I was handed my bags missing an item (McNuggets), which forced me to waste my time and gas driving back to claim what I had already paid for.
However, the most disappointing part wasn’t just the lack of quality control when putting the order together, but the terrible customer service. When I went back to get my food, the staff had a very bad attitude, zero empathy, and at no point did they apologize for the mistake they made.
As you can see in the attached photo, I had to take a pen myself and mark a check (✓) next to every item that was actually in the bag and an ‘X’ next to what was missing in order to make my claim. As a constructive suggestion for management: perhaps you should implement this same system of checking off items on the receipt as you pack the bags. It would take a few seconds and prevent poor service.
I am leaving this objective review hoping that urgent measures are taken to improve order verification and staff training. For other customers: don’t leave without checking bag by bag.
… moreHowever, the most disappointing part wasn’t just the lack of quality control when putting the order together, but the terrible customer service. When I went back to get my food, the staff had a very bad attitude, zero empathy, and at no point did they apologize for the mistake they made.
As you can see in the attached photo, I had to take a pen myself and mark a check (✓) next to every item that was actually in the bag and an ‘X’ next to what was missing in order to make my claim. As a constructive suggestion for management: perhaps you should implement this same system of checking off items on the receipt as you pack the bags. It would take a few seconds and prevent poor service.
I am leaving this objective review hoping that urgent measures are taken to improve order verification and staff training. For other customers: don’t leave without checking bag by bag.
OREVI CARMA
Terrible customer service. My whole family went at 10 PM and wanted to place our order. The manager, in a dismissive and disrespectful manner, without even acknowledging our greeting, loudly told us that the lobby was closed. Then another young man came out and said he would take our order, but the woman who had initially served us wouldn’t allow it and left us waiting for more than 30 minutes. Then she yelled again from inside that it was closed. This isn’t the first time something like this has happened at this establishment. They always treat customers terribly. We will definitely not be returning to this store.
… moreKnight Taylor
Kind people(staff) were here, made my night better. My spicy chicken sandwich was nice and proportionate, I couldn’t taste any spice though it must be the recipe. They added extra lettuce like I asked for. Also the nuggets were crispy and still warm so that was a nice treat as well. It’s not great having to walk through a gas station to get there but it is what it is.
The place is pretty clean for the most part and I like that it’s kinda tucked away and not too noisy.
… moreThe place is pretty clean for the most part and I like that it’s kinda tucked away and not too noisy.
Nicholas Elmer
I ordered my food before I got there. Went through the drive through and still had to park in the infuriating just wait longer area for 10 minutes. My burger was not even close to cooked. It ruined my lunch, and since it took so long I couldn’t get anything else.
… moreBarbie Blas
So this location has been ok. Except they usually seem to get our order wrong or mixed up with the other cars behind us. It gets frustrating especially when we’re kinda in a hurry. On the bright side more times than not we got our food warm which is great cause the food taste better. But we have received food cold a few times. I like that they have workers with special needs because they bring the food or clean and they are sweet when they do. It’s nice to see them contributing and happy to work. That’s why I’ll eat my food cold even if I don’t like it cold. I don’t want to bother them.
… moreMIMI
This mcdonalds does nothing to make things right just refunds and sends you on your way. I saw there was a line, I order on the app while in line around 1020 something, I checked in just before 1030. I was told to wait at the intercom. I had to ask the lady after 2 people went through on the other drive through. Still no reply so I asked if I could check in after a few mins of waiting. She then said I couldnt because breakfast was over. But I ordered and checked in on time. Stupid ridiculous that its 5 mins after, my order said it was sent, and took from my card And gave me a check in number. I had to go inside to get an immediate refund because they kept telling me it will refund when the app refunds it. No, if you can’t serve me right then and there, I want my money right away. Not days from now.
… moreJoel Burrows (Yogi T Bear)
I stopped by McDonald’s at approx 0230 last night, so we ordered a Grinch Meal, and a deluxe chicken sandwich. That chicken sandwich was so dry, Stringy, I stopped eating it half way through. Was quite disappointed. That chicken must have been sitting on the rack for a bit as it was barley even luke warm.
Don’t expect Customer service when there is no one else at the drive through.
Th
… moreDon’t expect Customer service when there is no one else at the drive through.
Th