

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1879 4800 S, Salt Lake City, UT 84117
Phone: (801) 277-6639
Order and Reservations
Order: Order online
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Reviews
Every time I use my app here, the personnel somehow steals my rewards points; they vanish from my account without being applied to my order. When we dined in, the manager was intentionally spiteful. She looked us dead in the eye, placed our food on a completely different table across the room, said, “Here you go,” and just walked off.
To make matters worse, they are price gouging. The menu clearly lists the Big Breakfast with Hotcakes for $6.00, yet they charged me $10.19. On top of the overcharging, there is always a problem with the order, and the facility is filthy. They clearly do not clean, and the food has upset our stomachs multiple times. Save your money and your health—go literally anywhere else.
Approximately 5:45am to 6:13am
I had to make 2 trips to this McDonald’s,
when I got back home from the first trip I noticed a sandwich was wrong. I ordered a McGriddle and I got an English muffin, so I go back polite, respectfully and tell the lady on the drive-thru speaker, “hi, I was just here but I got this instead of that” she says to pull through.
The manager comes to the window, I tell her the scenario, she smiles at me with a condescending smile and tells me she needs to replace the sandwich that went out for me to get the correct sandwich. I proceeded to tell her, that never happens, food that goes out never returns. She says when you leave you need to check your bag… pull forward. I pull forward and get out my car and watch my food being made, and a worker is preparing buns, bacon, and cheese with her barehands and she used the tongs for the eggs.
When I tell the manager she walks away. Tells the lady in Spanish to put gloves on. Comes back to argue more. I tell her calm not like the McRib lady, I didn’t come to make your day hard, I know I probably frustrated you when my phone wasn’t unlocking my card but I didn’t try to waste your time or be a pain.
This is not an exaggeration.. They have LITERALLY messed up our order 5 out of the last 6 times we’ve gone. Hard to fathom, I know. But it’s a real thing.
Now we’re at like 7/10. I don’t know how it’s so hard to not put cheese on a hamburger when it clearly says “no American cheese” on the burger wrapper itself. Mind boggling.
When I was leaving I couldn’t believe it, an employee who was going out to deliver food stopped and waited for me to hold the door. This is not your typical McDonald’s behavior so good on you guys.