

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
I hope management takes this seriously and provides better customer service training, as this behavior does not reflect the standards of McDonald’s.
What I did notice was there were no straws for our 4 drinks. So had to go back through drive through line and waste another 5 minutes to get those as we discovered this mistake after we pulled away from the window. I guess it’s a lot to expect that they would give us straws if you order a drink like Chick-Fil-A or In and Out does every time.
Had to ask for ketchup for our 5 orders of fries as well. Who would have guessed that someone in the car might want ketchup with that many orders?
Avoid this location for a few weeks until these current losers get fired or quit.
**Recent update 10.28.25. soda seems to be getting a little better at drive thru, not lobby though. Alexis aaron and 2nd shift managers, gets a star added to previous. 2
Your soda containers need to both be replaced. At the dans exact times. For everything but the tea.
Its all uncommonly flat, sprite coke, orange Dr pepper. . Mcdees soda, is not supposed to be.
STAY AT THE DRIVE THRU WINDOW!
Honestly… Just stop pulling into the parking spots when they ask. What’s the point of the drive thru if I have to park every single time. I’m not parking anymore if I have to go there again. They need to learn how to work the drive thru and the only way is to stay at the window until your food is ready.
————– past
Apart from each time I’ve gotten poor quality food, this time they’re not even serving people from the drive thru. Everybody has to park and wait. There’s no sense of customer service as in they don’t try to rush. They take their time walking the food out one by one. Terrible operations
4.25.25
I’m on a lunch break from work, ordered through the app, got my food from the drive thru. Double quarter pounder with cheese and a large sweet tea. I get back to work and realize they gave me a single quarter pounder, half filled medium fry and sweet tea. The only thing they got right was the sweet tea. There was nobody inside and two cars in front of me got their order and left. Looked like really small orders. The woman at the window hands me my tea and tells me to go park. There was nobody else in the line, why do I have to park. Park and 30 seconds later a guy brings my food. Why did I have to park when I went through the drive thru when nobody else was around?! I went back and the pregnant girl handling the food looked like she was hanging out more than working. She looked the most confused out of everybody. I get my sandwich and there’s still fries in it. Wasteful because I don’t want them. This place is a waste of money and lowers the image of mcdonalds all together. I had 5 minutes left for my lunch break because of them. I have never felt so unsettled by the atmosphere in a mcdonalds before also.