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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 12181 Eastlake Blvd, El Paso, TX 79928
Phone: (915) 860-7322
Order and Reservations
Order: Order online
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Reviews
Rob Terrazas
It is a good spot, even though the area is mostly busy, the food has constantly good, no complaints on the quality, one thing I do want to note is that a couple of times we order something on the app, like in my case a couple of apple pies and once you get to the window they do not have them available, last time I went my wife, she ordered a strawberry shake and it was not available either, they should keep track what items are available. Other than that it is a good place to graba quick bite.
… moreMegan Kalnas
Ordered through the app and got my food. I didn’t check my order when I was at the window, which o should have. I paid for upgrades to my sandwich and it didn’t come with anything I added! I tried to call to complain but of course no answer! And can’t go back because I had already gotten back to work. Didn’t know they could miss something like that when it’s PRINTED on the receipt! But after reading some of the reviews realized it’s just the restaurant itself they need better employees.
… moreJohn Gregory
Can never get a decent shake out of this location. Had to wait 15 mins just for a watery shake is ridiculous
… moreJonathan E. Barrios
Trash cans were full kids area had a bunch of trash on the tables we had to clean one our self’s. i don’t blame management. I blame certain customers that storm the stores nearby and aren’t considered to clean after themselves. Pics were taken after we had clean the lighted table.
… moreCosette
I am so disappointed by the experience we had here. This location has always been fast, friendly, and accurate with orders. We ordered no salt on our fries, and it’s like someone in the back accidentally dumped the entire container of salt on the fries and didn’t care. That amount of salt can be fatal if someone eats it without thinking. Thankfully we noticed because of wanting no salt. Please always check your food before going home in case something like that happens. I spoke with the manager Ricardo and hope next time it can be made up, along with this review changing for the positive, because that was a dangerous mistake!
… morePearly H.
I only ordered a medium fries and they were not hot. I asked for a replacement and they replaced with no fuss. I was asked to pull up and I received them in top speed hot and fresh.
… moreM S
Just the area itself is bad!! Always traffic to come in and out!! Long waits there is never a time when I go to drive thru and they make me park at the curb side something so simple as a fries and coke and still have to wait!! So just wait time is crazy you would think they be use to the rush now but no!! Other than that food is great and customer service is as well!!
… moreManuel “Manny”
This was my first time to this McDonald’s. The restaurant was very clean and the food was good. I was surprised that I was the only customer choosing to dine in. During my 35 min in the store maybe about 14 customers came in to pick up pre orders or order and leave. Also, there were quite a few cars going thru the drive thru. I guess the pandemic has had a big impact on people’s dining habits. I still prefer to dine in, but found out not too many people favor it any mode. 🙁
… moreMartin Hurtado
**UPDATE 9/7/24
We stopped around 11:30pm & ordered our food though the drive thru. We had a complicated/annoying order & Adriel was very patient & calm. He took & repeated our order back & it was all correct. We approached the window & with a smile greeted us & repeated the order. Again ir was correct. I apologize & thanked him & he said thank you for saying that. We got to window & waited a bit since our orders were custom orders. We got our order & went home. We were shock & happy that the orders were made exactly how we ordered. Thank you
***UPDATE*** 10/15/22
Stopped by after 10:30. Wait along period of time for our order that was placed on app. Drive thru wasn’t that busy. Expected fresh hot food & wasn’t. Cheeseburger is the size of the Big Mac now.
This location is slow. No matter time of day. Busy or slow. You pull up to drive thru & they have you pull forward & park in a designated area. Which if no one is in line, why pull forward. Makes no sense. My sweet tea had a ton of sugar, the fries had no salt & the cheeseburgers were over salted
… moreWe stopped around 11:30pm & ordered our food though the drive thru. We had a complicated/annoying order & Adriel was very patient & calm. He took & repeated our order back & it was all correct. We approached the window & with a smile greeted us & repeated the order. Again ir was correct. I apologize & thanked him & he said thank you for saying that. We got to window & waited a bit since our orders were custom orders. We got our order & went home. We were shock & happy that the orders were made exactly how we ordered. Thank you
***UPDATE*** 10/15/22
Stopped by after 10:30. Wait along period of time for our order that was placed on app. Drive thru wasn’t that busy. Expected fresh hot food & wasn’t. Cheeseburger is the size of the Big Mac now.
This location is slow. No matter time of day. Busy or slow. You pull up to drive thru & they have you pull forward & park in a designated area. Which if no one is in line, why pull forward. Makes no sense. My sweet tea had a ton of sugar, the fries had no salt & the cheeseburgers were over salted
Wild
Excellent location and very well organized. Easy ordering and friendly staff. Plenty of parking.
… more