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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1800 E 8th St, Odessa, TX 79761
Phone: (432) 580-9940
Website: https://www.mcdonalds.com/us/en-us/location/TX/ODESSA/1800-E-8TH-ST/1316.html?cid=RF:YXT:GMB::Clicks
Order and Reservations
Order: Order online
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Looking for Fast food near you? Visit McDonald’s in Odessa, TX at 1800 E 8th St, for breakfast, burgers, fries, and more, or order online!
Fast Food in Odessa, TX at 1347 W University Blvd | McDonald’s
Nearby Stores · 4115 N Andrews, Odessa, TX 79762-5505 · 1800 E 8th St, Odessa, TX 79760 · 1901 County Road Fm 1882, Odessa, TX 79763.
Reviews
Ray C
Despite being busy, they still do their best to get food out quickly for everyone if maybe management can schedule more people? When I was here, I saw quite a few people getting visibly upset because they had to wait too long for someone to take their orders at the counter.
… moreAlexas
McDonalds 8th street in odessa is the WORST. Their customer service is complete shit and they “Do not give refunds on online orders through their app.” I ordered through their mobile app somewhere around 7 or 730 am Wednesday February 11, 2026. I got there and waited for 15 minutes inside at the counter and nobody ever came to check on me or anything. I left without my order and called 3 times today February 12, 2026. First call was never answered. I called later and no answer so I followed up by calling again right after for them to answer it in seconds. They then proceeded to tell me that they would let me talk to their boss and left me sitting on the counter. I hung up and called back for them to answer and tell me that they “can not refund items ordered off their app.” I worked customer service for over 3 years and would definitely NOT treat my customers like this. Corporate needs to do something to get this location under control.
… moreolivia martinez
Went to the drive thru and ordered a number 7 with a cappuccino to drink. I was only given one burrito and my cup was only halfway full. If I am going to be charged $5 for a small cappuccino at least fill up the cup.
… moreWestTexas Reviewer
Worst Customer Service Ever.
I placed my simple order, kids meal with chicken nuggets, drink, apple slices and an extra order or nuggets.
– I get to the 1st windows no one’s there to take my payment so I move on to the 2nd window. The young lady there thinks I’m heading her my money to give her as a tip, which I explain no, that I’m trying to pay for my order. She than hands me my order and closes windows right away, but I check my order and there’s no apple slices or extra order of nuggets. So when she opens the window wondering why I haven’t left I told her about my missing items. I pay her for the missing items since they didn’t charge me, so that’s fine. Than gives me a bag, receipts and apple slices closes window again before I can check my bag, to which it had large order of FRIES!!! instead of the nuggets!!! I’m there waiting for them to open the window, but had to hunk my horn cause they didn’t bother coming to the window. Once they do, I tell them, they charge for the extra order of nuggets but gave FRIES! the guy at the window said ok OK fine, than closes the window, than the manager comes to the window gives me the nuggets and didn’t say a word, not even am opology. To which I tell her, it be nice if you and your employees pay attention to your customers, to which she replied, we’re only humans and you don’t need to get upset just for an order of nuggets. Obviously she missed the whole point!! Is not just an order of nuggets, is having to go through so many loops and back and forth just to get my order right. When I noticed that the young lady at the window had difficulty with English I even talk to her in Spanish, and even at that got my order wrong!! So why not hired competent employees that can actually get the orders right, know about customer service and care about their jobs and not just getting pay for lame work performance!!
… moreI placed my simple order, kids meal with chicken nuggets, drink, apple slices and an extra order or nuggets.
– I get to the 1st windows no one’s there to take my payment so I move on to the 2nd window. The young lady there thinks I’m heading her my money to give her as a tip, which I explain no, that I’m trying to pay for my order. She than hands me my order and closes windows right away, but I check my order and there’s no apple slices or extra order of nuggets. So when she opens the window wondering why I haven’t left I told her about my missing items. I pay her for the missing items since they didn’t charge me, so that’s fine. Than gives me a bag, receipts and apple slices closes window again before I can check my bag, to which it had large order of FRIES!!! instead of the nuggets!!! I’m there waiting for them to open the window, but had to hunk my horn cause they didn’t bother coming to the window. Once they do, I tell them, they charge for the extra order of nuggets but gave FRIES! the guy at the window said ok OK fine, than closes the window, than the manager comes to the window gives me the nuggets and didn’t say a word, not even am opology. To which I tell her, it be nice if you and your employees pay attention to your customers, to which she replied, we’re only humans and you don’t need to get upset just for an order of nuggets. Obviously she missed the whole point!! Is not just an order of nuggets, is having to go through so many loops and back and forth just to get my order right. When I noticed that the young lady at the window had difficulty with English I even talk to her in Spanish, and even at that got my order wrong!! So why not hired competent employees that can actually get the orders right, know about customer service and care about their jobs and not just getting pay for lame work performance!!
Mayte Delgado
I placed an order and had choose to pick it up on the curbside. I received a notification saying it was coming. I waited for over 20 minutes then I decided to call and see what was going on with my order. When I called the store the lady that answered said that their doors are closed and I had to pick it up on the drive thru. I checked the mobile app and it stated that curbside was to closed at 6:30pm. I got here at 6:04pm waited over 20 minutes and they couldn’t even came outside to let me know. I called back a second time and told the same lady that I was calling for the Curbside order I wanted to see if I could just pick up at window because drive thru was packed she then dropped my call. I got on the drive thru and its been about 45 minutes now. This is not professional people are waiting out here for orders and then trying to figure it out I get my called dropped. I honestly would’ve left and not pick up my order but my son been waiting on this all day only for him I waited all
This time. I have attached screenshot of my order being placed and trying to pick up and the website closing at 6:30pm! This is ridiculous. I am now at the drive thru struggling to get my order since it’s marked as picked up!!
… moreThis time. I have attached screenshot of my order being placed and trying to pick up and the website closing at 6:30pm! This is ridiculous. I am now at the drive thru struggling to get my order since it’s marked as picked up!!
Christy Scott
I was so disappointed in my Smoky BLT burger. Lost my appetite instantly. It was just slapped on with a big ole mess. Where’s the bacon? Tasted my fries before leaving the drive thru, they were cold, told the lady at the window and she says oh sorry and closed the window. Have your employees do better.
… moreJoe-Vincent Franco
Extremely rude service. The person taking the orders in the Drive-Thru had a ugly attitude and was very pushy for us to hurry up in order. We wanted a double cheeseburger meal and they only rang up one cheeseburger. When we pulled up they were rolling their eyes and Swain their hair back and forth as if they were in the bad girls club. Decided not to causing any trouble with him so we pulled up to the next window and brought the problem to the attention and instead of trying to fix the problem they just kept on repeating to us that we ordered the sandwich while we try to tell them we were trying to order the number nine but they ring it up as the sandwich. After a quick Blank Stare and them repeating themselves two to three times in the matter of seconds it was easy to understand that there was going to be no help for service and these women were looking to just play the blame game instead of resolving the problem. We would have paid for the extra meal we wanted the food but they just seemed too bent on trying to blame us for the misunderstanding and miscommunication.
… moreJere Ramirez
Placed an order online. Yes, it’s Christmas. That’s why I checked. The app said they closed at 4:59pm. I placed the order at 4. Paid. Went to pick it up … they’re closed. And you can’t get a refund without calling the store you checked out at. what a hassle.
… morePaul Pace
Went to order on the mobile app for breakfast and order gets there to pick up and they tell me that they are no longer doing breakfast and I need to cancel my order and then they start to prep my order so I can no longer cancel my order so now im they are telling me that I am getting a refund in a few days because they refused to complay to there own app and now im having to wait in my refund, and had to deal with a snooby management like it my fault I ordered off there app 1319 is the store number
… moreKay Richardson
Absolutely the most disturbing and horrific sight to anyone eyes. I spent $30 bucks to not have order correct and given this. The so called spicy deluxe chicken sandwich is pictured below. It was a shriveled up burnt rock between two buns. Then I called the manager Zye and asked what happened. He was not concerned and said I’ll refund you. So I asked for corporate number and we are all done with McDonald’s.
… more