LuckyLaura 86
Shout out to the gentleman at the drive thru! He was so patient with our family order, great customer service and fast hot food! Thank you young man, wish I would have asked your name to mention it.
… moreChuck Nave
Just went by to get a milkshake and fries and guess what. After months of new construction, new people you still did’t hire anyone to clean the milkshake machine or they are just as lazy as the last crew. It’s ashame after all that expense this is the type of reviews you looking for. I will not be back.
… moreNoah Johnson
This is a clean, freshly renovated McDonalds as of 12/24/25. The staff were patient and accommodating. They even went out of their way to make a DECAF iced coffee for my momma. Excellent experience for a road stop on a busy holiday! Thank you McDonalds Brownville!
… moreMariah Garza
Me and my family went there just right now and I had asked for a dr pepper and they gave me a coco cola and my dad had order a sweet tea but they gave him unsweetened tea they need new workers that can get my family order right like the McDonald’s in lbk on university street you can choose your drink and you can pour it by yourself and they make my food really hot and warm in lubbock they need A BETTER PLACE AND BETTER SERVICE I would never GO THERE EVER AGAIN IN MY LIFE UNTIL THEY CAN DO THEYRE JOB RIGHT
… moreJohn Montgomery
I really don’t know where to start. Very clean, almost sterile. Don’t expect to see any humans except customers. They try to force you to order and pay at the kiosk but will take an order at the tiny counter if y force it and I did. I ordered a small coffee. I waited for the coffee and I didn’t come so I went to the restroom and washed my hands. I returned to the tiny counter and still no coffee and no humans. I finally peered behind the tiny counter and a human noticed and came out to investigate. I asked how long it takes them to pour a cup of coffee. The human disappeared and came back with coffee.
They completely forgot this store is in Brownfield Texas and not LA.
It was terrible.
… moreDiamond Rescue Supplies
Before the new McDonald’s was built, this place was filthy with poor service. I was excited to try the new location since it has a nice building and yard with potential. However, the service was very slow. The guy handling our order had a dirty uniform, and the manager was too busy chatting with employees to care about service.
Our order was messed up. We realized we had no straws after driving a few blocks away. My hot coffee had the lid just sitting on top, and my “black” coffee was cold with creamer and sugar. The fries tasted nasty, likely due to old oil.
Brownfield doesn’t have great options, so we hoped this new place would be better. Unfortunately, we’ll have to grab food in Lubbock or Seminole instead.
… moreTiffany Bowles
FAMILY OASIS ROAD TRIP BREAK: Some booths have basic kid friendly computer games and the family tables had interactive game lights. Not a lot of seating, but we were grateful for the clean bathrooms & quick service. Also, the local people are really nice. One of the local grandma’s with a generous heart ordered chicken nuggets for my kids!
… moreBrett Kinnamon
Ive given this mcdonalds the last chance I can. Everytime I order sonething is wrong with the order, food is cold or the wait time is ridiculous with harldy anyone there. Just order breakfast through the app. Asked for condiments through the app, manager that brought my food out said no condiments. Sorry, we out. I’d just avoid this 1 if I was everyone reading this unless ya just starving to death. Told the manager this was the worst mcdonalds I’d ever been to and she just shrugged her shoulders and said have a nice day. TERRIBLE!
… moreRiva Snell
I was traveling between El Paso, Tx and Oklahoma City on a SUNDAY!!!!
This is important because apparently they are NOT open for dining in nor do you have access to the bathrooms! An employee was able to help me at the delivery window, but was not allowed to let anyone in…even for the bathroom. Apparently, they only have drive- thru on Sundays!!! That is great if you are from that area, but not for the traveler. As I was walking back to my car another couple was at the other door trying to get in. How many people were inconvenienced that day? I will not stop again. Burger King will get my business from now on.
Also, I looked at hours ot service and nowhere does it say drive- hru only on Sunday so that is very misleading.
… moreTriellis Stewart
They have the worst customer service i have ever seen . biscuits were hard u could no even use the fork to eat them .
I specifically asked them to make
sure the biscuits were not hard. This ha happen several time . Hire someone that cares how there product taste an looks gravy was so thick it would not come out of cup. terrible service
… more