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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 13609 N Interstate Hwy 35, Austin, TX 78753
Phone: (512) 989-0908
Website: https://www.mcdonalds.com/us/en-us/location/TX/AUSTIN/13609-N-I-35/25451.html?cid=RF:YXT:GMB::Clicks
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Reviews
Heather C.
The employees were great. However my order was missing am item. Fortunately the drive thru wasn’t busy so I drove back thru and let them know. There was no problem getting my missing food. However, if it had been a busy time, I world not have had time to do that and it works have been a problem.
… moreJoyclyn
Here visiting for the holidays was told not to order from this store but it was Close to where I was staying. First, when I went in the store was not clean. Second,When I went to order told Raymon that I would wait for my food to be made fresh. He kept stressing to me. It will take 15 minutes to cook fries. If I wanted them fresh.He told me he could Warm them in the Microwave. told him again I wanted fresh fries. So fries were fresh But chicken sandwiches were warm like they made it first then cooked my fries. First and last time I will ever visit that store again. A terrible experience
… moreFuck Off
I ordered 2 hot n spicy for my son. Got 2 mcchicken that were old and hard.
Ordered reg mcflurry and got a MINI with NO spoon.
Dec 13th at 1115pm
The kid at the 1st window had an attitude AND messed up my order.
The little girl at the window was equally rude AND messed up my order.
This is the worst McDonald’s in austin.
It would really be nice to be able to GET WHAT IM ORDERING without having to go back, turn around, or correct the people who work here!!
Yall need to fire your manger cuz they are hiring idiots Or Are doing a poor job of training them!
Either one is ridiculous.
The only good thing was the fries were fresh. But that doesn’t outweigh the list of mistakes!
… moreOrdered reg mcflurry and got a MINI with NO spoon.
Dec 13th at 1115pm
The kid at the 1st window had an attitude AND messed up my order.
The little girl at the window was equally rude AND messed up my order.
This is the worst McDonald’s in austin.
It would really be nice to be able to GET WHAT IM ORDERING without having to go back, turn around, or correct the people who work here!!
Yall need to fire your manger cuz they are hiring idiots Or Are doing a poor job of training them!
Either one is ridiculous.
The only good thing was the fries were fresh. But that doesn’t outweigh the list of mistakes!
Christine Tran
BEWARE OF VERONICA!!!
HORRIBLE MANGER!!
I HAD TO SPEAK TO THE HIGHER OFFICE BECAUSE OF HER!
If you go here and they mess up your order don’t expect it to get fixed!! If I could give zero stars I would. Veronica messed up my drive thru order and made me leave my car unattended twice to go inside to get my order to be then still given a completely different order when gotten home. Even after telling her each item I got she still messed up my order and forgot something. When realizing she forgot an item. I called the store. Then when talking to Veronica and finding out that she is the “manager” she told me the only option was to drive all the way back there and return the food for a refund. Absolutely no help and probably still have my order that i touched to the next person. Worst place to come to in the Morning. The location on Metric is way better and never messed up my order. My fault for trying their location but it probably has to due with Veronica being the completely useless at helping customers. If you encounter her make sure you check that she just didn’t accidentally give your order to someone else then back to you. The place is all over the place and I will definitely be taking the further drive from now on.
… moreHORRIBLE MANGER!!
I HAD TO SPEAK TO THE HIGHER OFFICE BECAUSE OF HER!
If you go here and they mess up your order don’t expect it to get fixed!! If I could give zero stars I would. Veronica messed up my drive thru order and made me leave my car unattended twice to go inside to get my order to be then still given a completely different order when gotten home. Even after telling her each item I got she still messed up my order and forgot something. When realizing she forgot an item. I called the store. Then when talking to Veronica and finding out that she is the “manager” she told me the only option was to drive all the way back there and return the food for a refund. Absolutely no help and probably still have my order that i touched to the next person. Worst place to come to in the Morning. The location on Metric is way better and never messed up my order. My fault for trying their location but it probably has to due with Veronica being the completely useless at helping customers. If you encounter her make sure you check that she just didn’t accidentally give your order to someone else then back to you. The place is all over the place and I will definitely be taking the further drive from now on.
Dominique Mary
Not sure what happened as it was not busy in the drive through and the dining room is closed. But my burger was not cooked fully.
Wasn’t really offered a resolution other than to come back to get a new burger or to get a refund, which surprisingly can only be done in person?
… moreWasn’t really offered a resolution other than to come back to get a new burger or to get a refund, which surprisingly can only be done in person?
Lisa Crawford
Always courteous, all the employees but Kathy is the best! Did served better than 95% of the McDonald’s I’ve visited.
… moreMoe Al
This girl she’s work there every time I came here. She looked at me like she wanna kill me and then I asked her today. Why are you looking at me like this and she say I’m racist and she was like you look stupid and she start cussing at me
… moreEllie Styles
I picked up an order for dash and manager refused to give me the order making my time late very rude and poor customer service I had to take it there with him because who out here running off with people food.Not everyone scam you do have honest people who really work hard.Creating problems for dash is very disrespectful being we get paid on good delivery service
… moreDaniel Bernatskiy
Very often you have to buy food in this McDonald’s and there are always problems, almost every time, for example, today, I got my food but I forgot to put nuggets, in the past they wrote that there are no onions in the burger and it was there, the staff doesn’t seem to know what they are doing, I don’t understand why this McDonald’s has such a high rating.
… moreKatherine Harper
I just went through the drive-thru. Line was long and entrance is hard to turn into from the right and the line was long late on Sunday. Service and food was good.
… more