Madeline Storey
Great place, but every single time I order a hot* sugar free french vanilla latte here among multiple other drinks, they ALWAYS give me an iced one and I only ever notice after I’ve pulled away because I had 3 other drinks and multiple items of food. This time, I paid ahead on the app because my roommate and I had the Flu and I wanted none of anything I’d previously touched to be handed to the workers, so I won’t be bringing the drink back for them to fix it this time. I don’t think I’ve ever even gotten a hot latte the first time when I’ve ordered one, and the only time I order them is when I’m completely drained and just need to recharge, so I’m not exactly paying much attention. I admit I should definitely pay more attention, but please learn your own drink codes better. I hate iced coffee. You’re still my go-to place for food and I understand that you’re a Mcdonalds so I shouldn’t have high standards, but holy crap this is the third time in the last 6 months.
… moreKylee Freeman
I am not one to ever write a review but what happened tonight completely left me shocked and disappointed in the way mcdonalds lets employees treat their customers. I was extremely disappointed with the service and atmoshpere. One of the employees, i am unsure of her name but she had a toothpick in her mouth the entire time, was shockingly unprofessional. Despite the restaurant being busy, there is no excuse for the level of rudeness I witnessed. She ignored customers repeatedly, including myself, even when we were clearly trying to get her attention. At times she simply walked away instead of helping. I also saw her snatch items from customers and respond harshly to simple questions, such as verifying if the correct order was being handed out. The most concerning part was overhearing her go into the back and say, “I’m not dealing with any of that right now,” in reference to customers who were still waiting for items they had paid for, like drink cups. I visit this McDonald’s often and have never experienced anything like this, here or at any other location. No customers were acting disrespectfully toward her, yet she chose to treat people with unnecessary hostility. It was unprofessional, unpleasant, and completely unacceptable.
… moreVeronica Batz
How is it that someone from maintenance gives orders and that the supervisor allows it? And they try to take advantage of the people who really work there, the more work they do, the more they treat them badly. Just because someone tries to eat and they tell them they don’t do anything, they refill the things at the stations and still the maintenance man says that he has to leave everything prepared and refilled for the night crew. Probably he doesn’t have the ability to write like the others, but he has the desire to work. You’ll have many with the ability to write, but they’ll do the work for you, madam supervisor, be more professional. And it’s not necessary to yell at them if you don’t want someone to work anymore, it’s better to tell them directly and without humiliation.
… more卢比扬卡
The hand soap in the restroom was empty and I told them to refill it, they did it very fast. Good service!
… moreKody Key
Came home with food. Fries were thrown in bag upside down. Luckily we checked the bag and found out are sandwiches were not in the order. Went in to get our sandwiches. Drove home to find moldy bread. Called the store they said to drive back up and they would give us another sandwich. We live 20 mins away. Manager will not give out the name of the General Manager. Apparently they hide behind their employees. The picture is bad but doesn’t show how disgusting and obvious this was and should have never been given to a customer. Manager snickered multiple times and defended her actions like it was my fault. Disgusting! Should I expect more?
… moreMs. H
Drive thru last night was not it the lady kicked me out the line at drive thru for checking my bag saying “ get up out my line you got all your stuff” well guess what she/he was wrong I had to go back in line for missing items. So rude could have saved me the trip and making ur self look dumb just by letting me check my order.
… moreElizabeth
The attitude and forcing me to buy a large drink to get the coupon that said buy any size drink to get a free medium fry was not nice. This McDonalds is taking on the attitude and reputation of the one that closed down the way on wellborn and George Bush, please take this as a warning from someone who does not usually say something unless it is really bad or when I feel it is warranted to warn others. Please do better. I get it’s fast food and you probably don’t want to be working right now, but please be nicer and don’t swindle customers. Thank you.
… moreStephanie Munoz
I ordered door dash instead of going in, they messed up my whole order, on top of that they forgot my child’s happy meal. They suck and they very rude. Idk what’s going on with this McDonalds but they need to fix it asap. Will definitely be my last time eating at this McDonalds
… moreChad
I am convinced I will never have a McDonald’s chocolate milkshake again. Not because I don’t want to, but because every single McDonald’s I go to they tell me the machine is broken or under maintenance and I call bull crap.
… moreAndrea Aguilar
It would have a great quick bite! Only despite the fact the employees say they put ketchup and jelly in the bag they certainly did not!
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