McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
D Wolf
If you want to order delivery don’t this store is god awful and as you can see I ordered the regular gold mcchicken and got the deluxe which unfortunately had to be tossed due to a severe allergy so if you have issues like allergies STAY FAR AWAY from this store in particular they are blantant and disregard the tickets and do whatever they want to. If you want sauce too bad they rather screw on their phones that do their jobs and yes ask any delivery person it’s all the same response, this store should be shut down or reformed because this is ridiculous beyond anything, people used to be fired for simple mistakes yet alone a deadly allergy from not paying attention to their work
… moreCaleb Barnett
McDonald’s is NATIONAL franchise company. While I understand independent Franchisees, control different locations, this McDonalds is NOT doing it right. Their counter staff was not extremely nice. The restaurant was very dirty, and out of order! Tables were dirty, chairs everywhere, and trash all over the floor! I didn’t get sauce with my meal, so I went back to the counter, and they were charging for sauce.
Every other McDonald’s location I have been to, DOES NOT charge for Sauce. I know it seems small, but it’s an extra add on that is usually included with a meal.
I will say that the Manager was very nice and professional with customers. However, she could manage the restaurant operations better!
… moreBetty johnson
Mobile order placed 1939 at 0946hrs, I arrived at 0955hrs. Due to backed up drive thru, changed order to curbside, space 3. Received notification at 1001hrs my food was on its way. At 1013hrs I walked onto store, looking for my order. It was sitting on the front counter, minus the coffee I paid for. After a few minutes of being ignored, I was finally asked if I had an order. Watched an employee walk by with 3 small coffees, to be given to another customer. I explained that I was in space 3, looking for my food. Young man explained they were waiting for the coffee to brew……I said “don’t bother, keep the coffee I already paid for.” I took my food and went to my truck. I was extremely unhappy to find my food cold, at best room temp. Threw the entire order out, I’m done with this location. Drive thru times are the worst, in no way does this location provide “fast food.”
… moreDeborah Bryant
This McDonalds has to be the worse I’ve ever had. I can’t say I have ever gotten food that tastes fresh from this place. Customer service is terrible. Can’t even get anyone that will take your order. They tell you to use the Chaos. So if I want to pay with cash I guess is not an option because you can’t get anyone to help. The lobby is ALWAYS nasty dirty. I’m done with spending money at this place just to throw it in the trash.
… moreAmanda Escobar
I ordered a French vanilla iced coffee with caramel drizzle, when given my coffee it didn’t have the caramel drizzle so I kindly ask for it and the older lady at the window instantly had an attitude. I watched as she put the caramel drizzle and then she leaned over and spit in my cup! She then hands the coffee to someone else to give to me, and when she opened the window I said “she spit in my cup” and they both argued she didn’t when I CLEARLY saw her do it!
I demanded a refund and I called the police station and supposedly “they watched the video” but I believe that’s a lie.. I know what I saw! This location is the WORST!
… moreJohnPaul Sanchez
Traveling with family, to visit relatives
in Brenham , and decided to stop at McDonald’s. Didn’t stay, bad customer service , no employees to gives service, expected to use computer app. Also restaurant was dirty , priorities in applying the urgency to have a clean restaurant seems of no importance. Needs structure and guidance. Not the first time or last, no more chances. If this message is of importance , should be dealt with immediately. If not, then it’s all taken for granted. All the employees need another coaching in customer service, and how to clean. The nonchalant attitudes they demonstrate, is not good for business. Please keep in mind , no customers, no paycheck, no business. Let’s strive for success! May not be your ideal job, but it’s a job and an income, make that difference, to make it better.
… moreDiane Weikel
This was the nastiest McDonalds I have EVER been too. If I hadn’t already placed my order through the app, I would have left. The employees were non-reaponsive. I requested my fries be cooked crispy & they just looked at me, no response. I WILL DEFINITELY NEVER RETURN TO THIS MCDONALDS!
… moreMatt
My partner and I have consistently felt terrible after eating at this spot specifically. The first time we chopped it up to a bad day and didnt think much of the severe stomach problems. We ate there again the next week and the same thing occured, we no longer thought this was a coincidence and decided to not eat there again for a while. We go back after about a month and this time it was worse because i felt nauseous and my partner ended up vomiting later on in the night. It does not help that the staff sounds incredibly uninterested in everything, which i obviously understand considering the location, but it becomes a problem when they end up mumbling through the intercom and becoming almost unintelligible. We will not be returning more than likely ever to avoid any more risks of possible food poisoning.
… moreCameron Barham
Made a curbside order, got the notification somebody will be out shortly with my food.. 25+ minutes later I have to walk inside and “remind” them of my order only to be givin cold food as I requested it to be fresh. Only to be givin grease dipped fries and the same burgers. Horrible experience everytime.
… moreB Wolf
Did this order as an uber, literally one of THE WORST McDonalds known to exist even by McDonald’s standards. I was missing almost all of my order and the crappy food they did pack up and send me was wrong, if you want extras don’t even think about it UNLESS you are eating there and even the good luck getting an employee to acknowledge you are there asking for help. Even when I do curbside or pick up here I have to wait longer because some employee can’t read the screen or receipt the first time and the order is missing anyway. This McDonald’s has been here for a long time but it’s time to change course back to efficiency and good practices or shut it down and that’s to the management, I can speak for most when I say that we are tired of our dollars being wasted for garbage that even your employees can mess up and do ♂️ pay checks may have gone up but good business ethics and practices have gone down drastically
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