McDonald’s

  3.3 – 1,359 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 77423

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Fast Food in Brookshire, TX at 308 Fm 359 | McDonald’s

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Reviews

H Tx
On November 3, 2025, around 10:00 a.m., I was parked at this McDonald’s (306 FM 359, Brookshire, TX) when a Blue Rhino / Ferrellgas propane truck driver (USDOT 089243, Texas plate R696945, trailer 46831) acted aggressively toward me, yelling in Spanish “If you don’t move, I’ll hit you,” and blocking my car across two handicap spaces.

The incident happened in the shared parking lot between McDonald’s and the Timewise store. I felt unsafe and reported it to the police, the company, and the FMCSA (Case #00252097). This review is only to make others aware of what happened at this location.
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CIM
Look, I like my MC’Ds, but dang with no customers in the restaurant nor in the drive thru, it took them 25minutes to give me our food. Kiosk do not prinout receipts,floors were dirty and sticky.. seems from dragging trash from yesterday. Most important, food and drinks were lacking. Tea seemed cloudy, biscuits, muffins, and pancakes were cold that the butter didn’t even melt.. sigh.. only reason I’m eating is because I am really hungry!
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Monique S
Worst management ever!! Waited over 30mins in the drive thru had to get off and get my order then waited another 20mins for it still not to be ready. Then I asked an employee if I could please speak with the mgr he stated she was busy and did not want to get out of her chair. Finally, after 15mins she walked up to the front very angry and approached me by asking me ‘ what do you want with me’ mind you this is the manager (Sheryl) she was so unprofessional and proceeded to yell at my husband and I. As I was continuing to still try to speak with her she walked off and never returned back to the front. Although the very young employees were very respectful and handed me my food the manager never once apologized to us nor did she ever acknowledge us waiting for our order over 45mins.
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Tom Shows
Avoid this location. This location is not designed to stop on a road trip for a quick bite. We’ve been sitting here 30 minutes waiting on a single nugget meal. This is not a normal McDonald’s, it is in a gas station and not set up for people to stop in and get meals.
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Max Bracco
Why do you ask for “FRESH” to give you cold French fries and chicken trips too? They ruin my food and my time… Like in Mcdonals always, that’s 3 or 4 times a week, if that’s the quality of the new product… With me there were 3 customers in the store, maybe some more on Drive Truth, they weren’t busy, and they didn’t want to work well… that’s all!
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Morgan Hollingshead
Currently now sitting for 20 minutes just for 2 happy meals.
I placed a mobile order and pulled in the drive thru. I sat at the second speaker for about 8 minutes and no one responded. I finally just pulled through and got to the first window. I told them I was sitting at that speaker for 8 minutes and no one was talking. He just kept waiving me off and said I was good. Well not good, got to the second window and they didnt even have my order. Now im parked waiting again for just 2 happy meals.
Ridiculous and never coming back.
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Britney Mendoza
Went through the drive thru yesterday and all I ordered was 2 chicken sandwiches and a happy meal. I had to repeat my order to the guy over 6 times then he told me to go to the #2 parking spot…. I was there for 30 minutes and no one ever came out. tried to go inside they had the door locked. Tried to go back through the window and all they said was please wait and never came back. So I got charged for food I never received.
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Ivan Vasquez
Horrible place. Food was cold after picking up from the window. The employee there said they were out of soft drinks. Your choice is coffee or water. This is very poor service. The cashier was very rude. You would have faster service at Denys across the street. DONT EAT AT THIS McDonalds!
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kreah bailey
Avoid at all cost. Placed an order for delivery through the McDonald’s app at 10am for breakfast, they confirmed my order at 10:20am my dasher got there at 10:25am. They told him at 11:30 that breakfast was over and the order couldn’t be made. Should have never tried to order from here after the first time they took forever with my food and had the order wrong. Don’t be like me and make the same mistake twice. Customer service POOR. AVOID AVOID AVOID!
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Lorena Burns
Terrible service. No one at the counter,I ask the lady cleaning the lobby if she could get someone she said just say hello,so I did. The girl with purple hair who was looking at her phone said one moment, continue to scroll her phone. The lady cleaning went behind the counter the girl with the purple hair went to the back and sent someone else he said he couldn’t accept a 100.00 so he went to get the girl with purple hair who called herself Debbie I ask for the store manager name she said Shell. I ask for corporate # she gave me the store #. Common courtesy goes a long way MCDONALD’S chose better employees. Thank you! Annie.
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