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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Elijah Ramsey
This location is filled with friendly, helpful team members. Norma and Damarina always go the extra mile to ensure guests like myself have an excellent experience. I love coming here!
… moreTaylor Walker
A little disappointing when you order something specific and don’t get that. I ordered a large fry and got medium. But other than that everything else seemed to be okay. I just wish people. would pay attention more
… moresheryl james
I usually have just okay service at this location. The reason I am giving a one star is because I called in and asked the lady if I ordered breakfast, paid through the app & gave a pick up time but came 30 minutes after breakfast stopped being made, would they hold the food to the side since it would be paid for already. She kept telling me “just come in or do Door Dash or Uber Eats. I told her I would be in a car traveling near by & since it would already be paid for, I asked couldn’t I just pick it up even though it would be cold. She kept telling me to come in time to order & I kept explaining my situation. I really wanted some McGriddles & your great coffee. I asked her if it was paid for were you all just going to through the food out & refund my money. She said they would make the food when I got there. First of all I was confused as to pre-ordering & still having to wait for the order to be made when I got there especially since I was doing a bulk order. I asked to speak to a manager because she could never tell me why the order wouldn’t be ready at the time requested. I was having a hard time understanding because of her heavy accent. She told me she was the manager. I only found the reason why by calling another location. I was attempting to ask her another question when she rudely hung up in my face. I can understand the restaurant being busy but she could have been cordial enough to say something to that effect. She could have politely said “Ma’am, we’re a little busy right now & I’m sorry I must tend to my in-store customers” and I would have understood. I stop at this location often before or after riding the Park and Ride bus down the street, but never will I set foot in it again. I never want to see anyone fired but more training on how to handle customers in hard situations may be needed.
… moreJalina Schexnayder
This is the second time that I’ve ordered online through the app and was told it can’t be found. So instead of going trying to figure out where the disconnect is, they just stare at you or don’t help you. While I was waiting for my mobile app order another guy was going through the same exact thing I was. What I’ve noticed is drive thru takes priority over in store. I waited and waited for my in store order and then had to wait more for the mobile app order that they never got. I had to replace the order… meanwhile still being charged for my mobile app order. I should’ve learned my lesson the first time but I will not be returning to this McDonald’s. If you’re not drive thru- you don’t matter. Not to mention when I ordered in store and it took forever, when I finally got my food- it was cold.
I had asked the cashier “ in case this order finally pops up for you guys can you write the # down that way you can cancel it and not make it?” And he just looked at me and said “ n- no”. What. In. The. World. Is going on at this location. My job is so close to this restaurant and my coworkers get McDonald’s cokes literally every single morning. Not anymore.
… moreI had asked the cashier “ in case this order finally pops up for you guys can you write the # down that way you can cancel it and not make it?” And he just looked at me and said “ n- no”. What. In. The. World. Is going on at this location. My job is so close to this restaurant and my coworkers get McDonald’s cokes literally every single morning. Not anymore.
Mylinh Nguyen
I am only here to say. Norma the manager needs to be fired for the way she treats her staff AND customers. This is the 2nd time I’ve witnessed her berate her staff. I get she’s the manager but that doesnt give her a right to treat her staff like that. She yells at them from where the food is to the drive thru window so everyone can hear. Just ugly. How dare you. You’re just a manager at MCDONALDS, lol. Calm down or go work somewhere else.
… moreDanarys Girl
The WORST McDonald’s I have EVER been to. First time I came here to pick up a DoorDash order and since it was late I thought I had to go through the drive thru, I waited awhile because they were busy just for them to tell me I had to pull around and walk inside even though it was right next to her hand. The manager was EXTREMELY RUDE ABOUT IT and walked away. Today I put in a personal mobile order a little bit before closing time ( I thought they were opened 24 hours ) as I was pulling into the drive thru (after already placing my mobile order and it telling me to pull up) another car pulled in before me and the employee took his order. I then pulled up next looked down at my phone to check some things while waiting, realized it had been awhile and no one said anything to me, looked back up and they SHUT EVERYTHING OFF. Didn’t talk to me or anything. I pulled up to the window just for the employee to walk away and go to the office and completely ignore me while I sat there waiting. Worst customer Service I have ever received in my entire life out of anywhere I have been. I’ve been working customer service for 10 years and would never ever treat someone like this. These employees are absolutely horrendous and rude. I’ll be reporting this store to DoorDash as well.
Edit: I don’t know why the owner is telling me to contact the delivery service when it has ZERO to do with them and everything to do with the employees. I didn’t order door dash, I was the door dash picking up and was treated horrible. And then was a customer myself treated horrible.
… moreEdit: I don’t know why the owner is telling me to contact the delivery service when it has ZERO to do with them and everything to do with the employees. I didn’t order door dash, I was the door dash picking up and was treated horrible. And then was a customer myself treated horrible.
Aviana
My breakfast sandwich buns were very dry and were a bit hard; i was dying for water. But overall I still had a nice experience and ate my whole sandwich.
… moreA Rod
Horrible customer service, I was there before 8 and after 7 am. It was a mobile order. She was not engaging or friendly and standoffish. I was not able to access the code for the order anymore and she told me I could not get my food. I told her yes I can by my name because I order all the time through the app. I told her my name and she never responded. I sat there till she did. Finally asking again about the order and number. I told her my name again and she reluctantly says go ahead.
… moreLauren
Norma is genuinely so sweet, I absolutely love being able to order with her! What a sweet woman!
… moreMarissa Briones
We received friendly service from Veberli. We didn’t wait that long for our order. The dining room has a somewhat modern feel. It has been updated maybe a year or two ago. It’s the typical McDonald’s where the beverage station is outside so you can get your refills. There is a drive-thru here. And it’s conveniently located near a Starbucks and a FedEx store. There’s a light to make a left if you’re coming from the opposite direction. Otherwise, it’s an easy in and out from Bay Area Blvd.
… more