

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1416 W Washington St, Stephenville, TX 76401
Phone: (254) 965-3777
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Love when I’m able to place my order through the app at this location, always makes my food perfectly!
Thank you for making my free coffee perfect for my birthday!
The service at the McDonald’s on Washington Street is exceptionally slow, making your trip, which should have been quick and easy, into a long and arduous trip. Customer Alyssa Powers left a review recently stating, she waited for over an hour for only two items she ordered through the mobile app. This wait for only a couple of items placed ahead of time goes against the standards and promises the McDonald’s company upholds for efficiency. The company built its reputation by being a quick and efficient way to get food, whether for a quick break or if you don’t have time to cook a meal. This helps to prove the point that the McDonald’s on Washington Street is inefficient and slow. McDonalds’ are supposed to be a quick and reliable fast food restaurant.
The staff at this location comes across as unpleasant and unwelcoming, which dampens the whole experience. “This is the kind of McDonald’s where you hear people say the workers are unpleasant, and management doesn’t care. It’s the McDonald’s of all McDonald’s, if you will,” said Lilly Brably on a Google review. Having unpleasant staff makes ordering and being served a frustrating experience, but then having management seem like they have no interest in helping the situation makes your whole experience even worse. From the experience of Nolan, he was able to hear the staff in the back complaining and using vulgar language while working. This attitude in a space where customers can hear is unwelcoming and unprofessional, especially when the restaurant is marketed towards families of young children. Shoen Flax left in his review, “What I can say about this McDonald’s is that I constantly get my orders given to me with missing items, and every time I try to call the store, the call never gets picked up.” This shows the quality of the staff; they don’t care. McDonald’s should be a place where you are welcomed and feel respected.
The quality of food and atmosphere in this restaurant was poor quality and not taken care of properly. Stephen Bowers said, “Every table is dirty and trashed. We had to wipe our own table down. The drink area is trashed, too.” Nolan has had the same experience himself. Finding all surfaces covered in trash or sticky. The drink counter was also poorly maintained, as there was spilled soda and no straws or napkins. A restaurant should be kept clean and neat at all times; this shows the lack of care the staff have for the establishment and for customers. The food he received was also of poor quality, and no attention was paid to the items. He ordered a burger with no cheese because of his dietary restrictions. When he received his food, the burger was missing several ingredients, including extra toppings he had paid extra for. After asking and explaining to the staff, they remade the burger, but then added cheese to it. It is terribly upsetting to pay for food and then not receive what you ordered, especially if you can’t eat it. Laney Thibodeaux left a review stating, “I had hair in my fries. It is unacceptable that they have no hats on, and I have hair in my food. On top of that, it took 20 minutes to get my frozen Coke.” This McDonald’s serves food that is not of good quality, but that is also a health hazard. McDonald’s restaurants should have proper ways to serve food that is both efficient but also of good quality.