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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 5894 Old Jacksonville Hwy, Tyler, TX 75703
Phone: (903) 939-0520
Order and Reservations
Order: Order online
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Reviews
Jonathan Mcdaniel
Went here to grab a quick bite last night and handed the cashier a 20 & a 5$ bill to make sure it covered however much the bill was. The bill came out to $17 and she only gave me back 2.64. When i got to the next widow the cashier came around the front and told the lady i was talking to that she did give me the money back and it probably fell or blew away in the wind. Moral of the story is, if you go here… be careful to pay attention to them as they money handle. I watched the cashier struggling to figure out how much cash to give me. While i am not the type to leave bad reviews, the fact i have to argue over $5 makes me never want to eat there again. The lady i just talked to on the phone just tried to argue with me saying my story made no sense. Is that hard to believe that your cashier didn’t understand basic math? I’m missing $5 cash because Yall refuse to realize what happened. Also the women who wrote my name down on a card did not give it to the morning shift. The point is, the fact it was only $5 and yall refuse to acknowledge your part in losing my money… Shows me that you would do this with somebody who spent way more. Glad that i didn’t hand you 100$
… moreDaniel Ray
Ordered three hotcakes. Got two orders and whatever this is. I guess I’ll eat it. Except…the plate has egg and grease covering the bottom. I thought it was disassembled to prevent a soggy biscuit. Bottom of biscuit is wet with egg. And biscuit is somehow undercooked? There’s too many questions. On top of that the whole order took 20+ minutes. Not a great way to start the day…
… moreGloria Titch
I hadn’t eaten at McDonald’s for a long time because I was so disappointed. Traveling I went to this one and the service was outstanding and the food was excellent. They actually got the fish in the center of the bun, which is unheard of. Next time I calm down this way I’m coming to this McDonald’s. Take a picture.
… moreS Goodson
Went through the drive-through, drove all the way home, 15 minute drive, I asked for honey, mustard and paid for an extra honey mustard, I got five packs of ketchup and ketchup is disgusting to me. It was a mighty kids meal. I got the happy meal not the mighty kids meal so there’s about six old french fries trust me they’re old and the milk is expired. How disgusting. This is exactly why I don’t go to McDonald’s, but I thought after a few years, I would give them another try.
… moreJames Jones
These guys get slammed with business and keep the flow of customers moving steady better than any other McDonald’s I’ve ever been to before. Also, most importantly above speed of service is accuracy-and my orders on almost a daily basis sometimes twice a day have always been exactly what I ordered. Thank you Jacksonville McDonald’s for your perfection, everyone there deserves a raise.
… moreMelissa Salmon
Food is ok. Fries were warm, not hot. My burger was slapped together and the ketchup was all over the place.
Server was rude and made me feel like I was interrupting her.
… moreServer was rude and made me feel like I was interrupting her.
ashley sisco
I asked the worker to make sure all my food was inside the bag they said yes everything is in the bag, get home and one person doesn’t get to eat with the family and now I have to cook and the reason we got food was because we just got back from a two hour road trip and it’s 10pm. Called and all they said was I can drive 13 minutes back to get the food and so that would be basically 30 minutes to get food that was supposed to be in the bag and all they want to do is give me the one meal when they should have offered to do the hole order again some other time. Or a refund on the whole order for lying to my face about checking the order. The employees wants to look at you funny when you check the bag before driving way.
… moreHaylee S
This location is fast and friendly. My food is always fresh which I very much appreciate. Fresh McDonald’s fries are the best. This is my go to location.
… moreJimmy Ramsey
I ordered a quarter pounder, no pickles, extra onions and an unsweet tea through the app. I received a quarter pounder with no onion, extra pickle and a sweet tea. If I don’t live so far away, I will go back.
… morehannah vargas
My and my boyfriend rarely get to go out for a few drinks after work and of course we wanted McDonald’s after , and Ayleen was the most pleasant taking our order. Thank you!
… more