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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 3535 Glenshire Dr, Balch Springs, TX 75180
Phone: (972) 286-9056
Menu Photos
Order and Reservations
Order: Order online
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Reviews
gay pickens
Always neat and clean. Nice big rooms and pet friendly. The staff even gives treats to your dog!
… moreShawn Guynes
Ordered through the app. I picked up from curbside. The employee brought out my order in less than five minutes. He greeted me with a smile and wished me a good night. The food and sundae were good. Everything in order was correct.
… moreSam Booth
I just left this McDonald’s. I ordered a 10 piece nugget meal medium fry when I got my fries it don’t look like they put any fries in the box like this is ridiculous. I definitely didn’t get what I paid for and I definitely won’t be going back.
… moreDanny B
I visit this location often, usually late night. Every time I order the same thing 40 piece nugget they try to ring them up as 2 20 piece…and then I ask for sauce and they try to add extra for extra sauce. I called the guy taking my order out on it the other day for this being something he always tried to do and he said “do you want me to take your order or not because I don’t care.” I asked for his name and he said “I don’t have to give you that.” Now…the guy that works the window, Dontrail, is always very friendly and professional and apologized. He sees me on a regular basis and knows I’m not “that guy” that acts like that. I couldn’t believe how rude this other guy was. After talking with some other employees I found out the guys name I Johnny…and Johnny is like that with everyone. Johnny evidently doesn’t like working there from what I hear and that’s why they put him on night shift. That’s not my fault. I happen to have a dashcam recording of this interaction and will be posting it along with all the info to this location so people can witness it for themselves and ask the bigger question. Is this how McDonalds trains their employees? To scam the customers trying to save a couple extra dollars by charging them more? Trying to charge customers extra for extra sauce they didn’t ask for? Imagine if every McDonalds did this to all of their loyal customers because it seems to be normal at this location. We’ll see how the internet reacts after me posting to my 200k+ followers
… moreLife of Bubbles and niiy
Im tired honestly every time i come here my food taste old , i ask the cashier every time make it cooked to order so it can be fresh . But them fries taste like they were old and recooked in grease. The chick in my snack wrap be old n cold . Like whats good frl im never rude or anything like the food need to be cooked right if im paying
… moreCristal Sanchez
⭐️ 1 Star (only because I have to in order to write this review)
Bad service! We waited for close to 30 minutes for our to-go order and it never came out. When we finally asked, we were told they were prioritizing customers with rewards and the drive-thru… even though we used our rewards too. No explanation, no update, and not even an apology. Completely disappointing and unorganized. This location seriously needs to train their management & staff on how to provide great customer service and time management.
… moreBad service! We waited for close to 30 minutes for our to-go order and it never came out. When we finally asked, we were told they were prioritizing customers with rewards and the drive-thru… even though we used our rewards too. No explanation, no update, and not even an apology. Completely disappointing and unorganized. This location seriously needs to train their management & staff on how to provide great customer service and time management.
Kaustiflat
Slow dude on the drive throw doesnt know how to spell mayo or something, missed half my fries, food cold, i would eat bird poop before coming back here
… moreAmalia Contreras
If I could give a 0 I would. The worst and most rude employees- so much so that I am filing a report with corporate tomorrow.
Made an online order. Missing item in my order, make a call to see how to fix it. He says “we dont have that”. Said you could have told me that “well we dont have it thats why” – asked if I could get a refund “you have to do it on the app” (you cant do it on the app). Besides that everything was cold, and they messed up an item completely.
… moreMade an online order. Missing item in my order, make a call to see how to fix it. He says “we dont have that”. Said you could have told me that “well we dont have it thats why” – asked if I could get a refund “you have to do it on the app” (you cant do it on the app). Besides that everything was cold, and they messed up an item completely.
nastassia ligon
I give this place a 5 star all because of crystal. My husband and I see her almost every morning and she always has a smile on her face and she’s always working which is not the easiest thing to do especially in the service industry this lady definitely needs a raise
… moreOscar Sustait
I found paper left over from the patty in my burger and my fries weren’t made all the way and I’m pretty sure the soft serve that I ate or you can say tasted cause I threw my whole meal away wasn’t good either. Was gonna go back to the store for a refund but it was already way too far from where I stay
… more