Dusk
Went to get the same coffee I get every morning here. They want to argue that they don’t sell coffee during breakfast.
Yeah you read that right.
So when you pass the window, their employees rather than working can be seen goofing off and ignoring the window.
McDonald’s. Reevaluate your employees. I’ve worked fast food my entire highschool career. If teenagers can be disciplined in a job, your grown workers can too.
Never in my life have I seen workers too lazy and focused on each other that they lie to not do their jobs. You guys used to be better than the McDonalds on grand. I’d rather have to explain to them how to mix syrups than come here again. I’m sure you know how terrible your staff is already considering the vast amount of negative reviews. Get your crap together or shut down. For real.
Everytime I came here for the past 2 months it’s always something different wrong. Rude staff, redropped old fries, never checking mods to the sandwiches, lying, unprofessionalism, or they put the dude that hasn’t showered in a week by the window. The hygiene of your staff is awful. No hair nets, no gloves, and they stay touching their face and hair and then the food. GROSS. Will be making a report. Get IT TOGETHER!!
… moreSarah
I never stop to get breakfast on my way in to work,this morning I had the time so I decided I would. I ordered a sausage McMuffin with cheese,no egg..ended up late for work with an egg McMuffin with cheese,no sausage. Pretty wild to receive disappointment for 15 bucks
… moreApe Traveler
It’s my first time to dine here and I comfortably enjoyed my food in their restaurant. Their staff are polite and accommodating.
… moreAdeel Mirza
It was our 3rd & last time to this location. We had an issue with our coffee taste. I ordered French Vanilla coffee with our breakfast but it taste bitter just like a black coffee compared to what we got from any other McDonald’s. I requested to fix it but it wasn’t, so I asked to speak the manager. I waited for him at 2nd drive-thru pickup so other customer don’t wait behind us. He approached to us without listening to our concern straighaway told us “there is nothing wrong with it, I made it and I know how to make it. I am the manager. I made it once more otherwise I return your money”. He gave us another one and closed the window and walked out by shaking his head. He was arrogant and has no customer services acumen whatsoever.
… moreUrHomieJim9
Crystal Davidson took our order when no one else would. She gave an amazing attitude.
… moreLisa Sitton
Best McDonald’s in Hot Springs Arkansas minute I pulled into the parking lot and walked in I could tell 845 am there was someone asking what i would like I had just left a McDonald’s by the Mall near where our Hotel is I stood at the cash register for several minutes but they just walked by me Noone ever came to the register to take my order I looked outside and there was 2 people sitting on some steps on their phone I finally went out and noticed the drive in line all the way out to the street I drove away and they were still on the phone but when I got to this McDonald’s it was Great the way it should be
… moreBranden Morris
Ordered breakfast at the window 10 min before cutoff. Because of their slow service and lack of normal operations got to the window 1 min after their cutoff for breakfast and was told they “don’t serve breakfast after 1030”. Food sitting there and refused to hand it to me, refused to swap it for lunch items and refused any other remedy. I was then told I’d have to request a refund on the app and the awful troll then slammed the window shut. Avoid this location at all costs
… moreDakota koontz
When a sandwich is requested to be plain scraping off the codinments and toppings is not good enough. You can still taste the onions and pickle… fries are still soggy and cold. Just nasty…
… moreSydney
Mayonnaise only on the cheeseburger I selected it on the kiosk I removed the ketchup the mustard the pickles and onions I got everything I didn’t ask for plus they’re associate behind the counter was acosting me verbally
… moreEddie Jones
Got some water to sit down and relax from a long walk I had just done. I was going to order some food as well after I cooled off and relaxed a minute but before I could this lady came around to and my friend and to let us know weI needed to order something or we would have to get out. Well For one thing she could have come around and asked us nicely if we were planning on ordering anything to eat rather than saying to us we needed to order something. And her voice was so annoying, omg but not trying to souper like an butt but I hope they replace that one from the front to the very back of the building. I mean she was rude to a guy that ordered the wrong sandwich and wanted to just change out to a different sandwich.
… more