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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1320 Porter Wagoner Blvd, West Plains, MO 65775
Phone: (417) 257-2218
Order and Reservations
Order: Order online
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Reviews
Megan Johnson
Absolutely terrible! Waited in the drive thru for over 30 minutes last night with my kids and when we got to the second window they didn’t have anything ready and couldn’t even figure out how to make a Carmel macchiato so after they tried railing me after already spending an obnoxious amount of time waiting I just asked for a refund for the large coffee they couldn’t make they tried giving me $3 back when my drink was almost $5 and when I pointed it out the lovely manager with his pony tail game me a dime and refused to listen that he refunded me a medium instead of the large I paid for. Will never spend another penny at this location it’s well worth the drive across town to the other one where workers actually care and listen to their customers.
… moreMariah M
Easily the dirtiest McDonald’s I’ve ever been to. We stopped on our way through town to grab lunch and stretch our legs. The floor was somehow sticky and slippery at the same time when we walked in and was like that through the whole building. There was grime everywhere. Every surface was dirty, even the “clean” tables had stuff on them. I had to wipe a mysterious green glob off our table, and there was gum stuck on the underside that we had to keep our toddlers from touching. The bathroom was absolutely filthy. Broken overflowing trash cans, disgusting toilets that obviously hadn’t been cleaned in some time, the floor was so bad I didnt want my filthy shoes back in my car even. The bun on my sandwich was WET. Not from grease, like one half of it had been dropped in water or something? My husband got ketchup out of the dispenser by the drinks and it was orange and bubbly. The only positive I can say is the woman who took our order was nice. We will never be back and I hope they get inspected soon. Absolutely disgusting. I dont think they ever mop.
… moreDawn Patillo
This McDonald’s is aweful. Today there was a used needle on the tissue dispenser. It fell on my hand and hit the floor. I was not going to pick it up. I have not been to this McDonald’s in over a year. The bathroom was deplorable then and I can see they have not gotten better. I left without ordering anything. I just wanted out.
… moreJosh Jolliff
I’m not sure if Pam Pliler and the Hilburns still operate this location, but if they do it shows. Good service and the food was fresh. I know it’s just McDonalds, but trust when I say that unfortunately all across the nation most of them are sub par at best. But not this one. It seems to still be running like a top.
… moreValerie Lee
Used drive thru for quick snack. Food was hot and fresh, better than most locations. Excellent customer service. The place looked very clean.
… moreStephanie Wurtz
Yep. Order has been messed up a time or two. Had long wait in drive through several times. It’s all good. Still the same McDonald’s fare. For the most part the employees are doing their best with being understaffed and under paid. If you don’t like the food or service go somewhere else…the line would be shorter for me that way and I wouldn’t have to see your Karen complaining comments.
… moreCaleb Caney
The Steak, Egg, and Cheese Bagel is back. I have wished for this for years. My favorite breakfast sandwich ever. The bagel is a lot softer than it used to be. The bagels used to be more difficult to chew, but they’ve done a good job at making them taste fresh and more enjoyable to eat. I’m going to have to get as many as I can before they discontinue them again.
… moreLane Schilmoeller
Saltiest fries ever! Unpalatable and ruined by the amount of salt, as if someone is treating the fries like slugs they’re trying to kill. Such a waste of what may be good fries, but you can’t tell through the salt.
… moreTrue Fink
I went through the drive-through and the person on the headset was getting my whole order wrong. I had to continuously repeat myself and then when I got to the window, everybody in the restaurant stopped what they were doing and stared at me and then the guy on the headset was making me feel so uncomfortable just staring me down. I wanted to just leave, but I had already paid for my food.
… moreJessica
Food was hot and fresh, however for only being open an hour the lobby and dining area was filthy. Dead flies on the floor, dead bugs in the drink dispenser drainer.
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