Dana Wright
I placed an order this morning, spent $30 …here from out of town. RIDICULOUS…. FIRST, MY FOOD WAS THROWN IN THE BAG, Like the trash place it came from. My coffee was full of grounds. I ordered 3 med. Only received 3, NO sugar, 6 creamer. Food was cold & disgusting. Oatmeal looking left OVER, hard, tough….If the “standard” is not SET….This happens. I expect a decent cup of coffee from McDonald’s worldwide. Hugely disappointed.
… moreJustin
This place has gone downhill and fast. Service is slow, staff are not polite. They don’t answer the drive thru, you sit there for 10 minutes then have to come in. The orders take forever, they have a wait of 20 minutes just to get a simple order. they are constantly out of items. Totally ridiculous.
… morePatrick Zisick
No sense of urgency everyone has an attitude McDonald’s. You guys have really ruined everything. You’re so focused on the money that you just said to hell with the consumer to get an order it takes 30 years. Everybody’s moving slow and they’re mad nobody’s holding a gun to anyone’s head to do the job they were hired for but that’s too much like doing the right thing unfortunately this will get overlooked as this location is in atrocity to customer service let alone food service alone never will come to any of locations
… moreKrishna
Staff acts like they’re ridiculously busy but not. They’re just not responding even when we call em. Store is not full, not even filled half but still busyyy
… moreAlmosthaslam
Ordered some Sausage Biscuits. They came out burnt. I asked in the drive thru if they can replace them. They had me pull forward, wait 10 minutes, and then brought some that were more burnt than the first batch. #Imlovingit
… moreDanielle Wilkerson
Won’t be back EVER! I ordered two frappes. They had me pull off to the side, which i didnt mind; but then they brought me a very loose frappe. I blamed myself because this location isn’t of my top 3 choices.
… moreDeangelo Snead
Service was trash just like that of how the floor were. Manager Theresa was very unprofessional. Not acknowledging and greeting the customers. Walking around on her phone. Took 30 min. And because the kiosk didn’t print a receip, the wasn’t trying to fill it with more paper. All around
… moreRob T
This place is the reason I drive to St. Charles area for food. All u will get here is room temperature food. And if u ask for it to be cooked a certain way, they still give it to you the way they want.
This morning I got a hash brown that had been dipped in grease just to knock off the cold from the freezer. So I basically got a limp Greasy potatoe. I gave it back and asked that it be cooked and drained properly. I’m attaching a picture of the replacement. Look at rhe grease on the napkin. Get some Mexicans or white people at this location so that I can get what I paid for. That was sad to say, but true.
… moreArisha Parker
This is the longest I’ve ever waited for food and it came out so cold. I don’t understand why they make all this food fast but don’t sever it fast. It just sits there and gets cold, then people get mad. There’s got to be a better way to handle this. If you’re ordering Uber Eats or Door dash, don’t do it to yourself.
… moreEudell Lyons
Only got 3 patties on my double big mac I got a Mc triple ice cold very sloppy sandwich patties taste like they were old I set it in my dog bowl and he would not eat it and he eats anything WOW really Mc Donald’s
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