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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 522 W Jefferson St, Springfield, IL 62702
Phone: (217) 544-9055
Order and Reservations
Order: Order online
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Reviews
Melissa Hansen
Food was room temperature at best, dining room was disgusting, every table was dirty, trash all over tables and the floor, manager type was sitting in the dining room on her computer and didn’t even care that the employees were just walking around or sitting at multiple tables and chatting with each other. Not a single employee even acknowledged our existence, even when dropping the food off at the table, no thanks, no hi when we came in, nothing. Just threw the food away and left. Really sad cuz it used to be a nice one.
… moreMax Munn
This was the worst food experience I have ever had. The place was a disaster. Trash overflowing, counter had pop EVERYWHERE, no ketchup, my order got stolen, my order was wrong, my order was stale. Fries were dece, but overall experience F!!!
… moreKerry Elder
Went thru drive thru and both the cashier/order taker and pickup windows person were very nice and friendly. I was on a road trip hot in car but, they made my experience with McDonald’s pleasant. I would recommend.
… morechrissyy
place is horrible, one day I had a quarter pounder that tasted like playdoh. The service is so terrible. Yelled at us for being there for to long even tho we’ve been there for 20 mins. Haven’t even hit the limit. They take forever to get everyone’s food ready. Overall. One of the employees was so aggressive and rude to tell us to leave the place. Threaten to call the cops even though we are minors and don’t do anything but minding our business.
… moreTabitha Ford
They got us thru the drive thru quick. Food was good. Service was amazing. In town from St. Louis!
… moresue defreitas
We ordered 2 quarter pounder with cheese meals and got 2 dried out cheese burgers in a (quarter pound boxs) and cold and cold FF I took pic I wish I could post them . Over $30. What a waist
… moreJeff Riggs
Horrible food was wrong Luke warm staff was not professional wait times for 2 sandwiches were over 2 minutes line waiting was over 5 minutes from ordering to receiving the food not clean inside definitely would not recommend this location
… moreGlen Myers
I did a online order, when I get in the drive thru, the person mumbled something, thought I misheard, so I give my online code, then I get snapped at and asjed if i can wait a minute, np, she sounds stressed, after 2 other cars come through, order and move on, I ask if anyone is there, she takes my code. I pull up to the window, they don’t show me on their order board, I show them my phone. They have me pull around to the wait line….12 minutes later a employee comes out to check their car in the handicap spot and sees me waiting…she asks what I am waiting for, I tell her, she tells me not to have attitude and I tell her I am just telling her what happened, when she sees that I am using my points she says I can just cancel my order, she is not dealing with it! After waiting 27 minutes I will never come back to this location and I will not encourage anyone else to, this is my 2nd bad experience here with the staff.
… moreMusicalSymbol
Bad customer service, bad food quality, burger was tossed into the bag unwrapped, fries were soggy as a wet noodle.
And the server rushed so much to get us out of line that she practically twister her tongue saying “goodbye” as she slammed the drive through window behind her.
… moreAnd the server rushed so much to get us out of line that she practically twister her tongue saying “goodbye” as she slammed the drive through window behind her.
Proctic51
522 w Jefferson. On 2/22/26 at 9:45. Staff was rude. Took almost 15 mins to get a basic order.
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