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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2400 Homer M Adams Pkwy, Alton, IL 62002
Phone: (618) 465-8911
Order and Reservations
Order: Order online
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Reviews
Chet Chester
Not the usual post pandemic fast food place. Tables actually cleaned. Workers actually making an effort. Food coming out with consistently. Thank you!!
… moreKaytelynn N
I work in fast food myself so I understand the frustration of being busy and getting a million doordashes. However, to serve this to somebody is unacceptable. It smelled burnt and it had the texture of charcoal. I ordered a large mango smoothie and only got a regular, the only decent thing about the order was the nuggets. To whoever cooked the burgers on 2/15/2024 at around 7 pm, you knew this was not acceptable and should have NEVER served this.
EDIT FOR 5/6/2024.
Decided to give this place a try again only to be disappointed, again. The staff was rude when I called and I was missing 4 nuggets out of my 10 pieces for my kids. Called to ask if they could replace it and they told me to go through DoorDash. I guess I understand but the whole interaction and how he said it was incredibly rude. It’s not that hard to count to 10 and if you can’t count go back to school & if you hate your job that much, quit. It’s mind-boggling, truly.
… moreEDIT FOR 5/6/2024.
Decided to give this place a try again only to be disappointed, again. The staff was rude when I called and I was missing 4 nuggets out of my 10 pieces for my kids. Called to ask if they could replace it and they told me to go through DoorDash. I guess I understand but the whole interaction and how he said it was incredibly rude. It’s not that hard to count to 10 and if you can’t count go back to school & if you hate your job that much, quit. It’s mind-boggling, truly.
Cierra G
Hey Homer, Adams McDonald’s why is it every time I pull up to your location my code never works. This has been going on for like nine months now. Update your system. I know how many times the app gets updated. You have to update your system.
Oh, and I went to two other locations that are close by and they’re packed probably because they can actually accept codes and that’s gonna make you more profit but versus not taking codes is why you do not have many customers at this locations but hey what do I know ♀️ Also was trying to use my birthday code so happiest birthday to me
… moreOh, and I went to two other locations that are close by and they’re packed probably because they can actually accept codes and that’s gonna make you more profit but versus not taking codes is why you do not have many customers at this locations but hey what do I know ♀️ Also was trying to use my birthday code so happiest birthday to me
Joshua Abel
I ordered 3 triple cheese burgers and waited 20 minutes for them and I didn’t check them before I left and when I got home they was over cooked had no little onions or pickle just ketchup and mustard honestly the worst triple cheeseburgers I’ve ever had
… moreAnthony Lewis
Im pretty sure they have never gotten an order correct. The drive thru takes 30 minutes to an hour. So we went inside and the workers were standing around talking and playing on their phones. While 1 guy worked his but off. I honestly dont know how this place is still open.
… moreMark Leady
Ordered a double filet fish sandwich well done. Well it was well done and then some. It was so hard I couldn’t even break a corner off. Also asked for extra tarter and didn’t get that either. Well done doesn’t mean cooked so hard it becomes a fish brick. What makes it worse is I live 9 miles away. Drove 9 miles home, 9 miles back to get a refund and then 9 miles back home. 27 miles total. Won’t return to this one. Also had to wait about 10 minutes. I was told the fries were cooked to order and it would be just over a minute left. Then when I got the food, the fries were not even that hot. No way they just cooked the fries.
… moreKim Tucker
Every time I come here , I ask for coffee. 3 cream 3 sugar. I get Home.
And they put twelve creams in the coffee. The next day I go and order coffee i asked if it was fresh and she said yes, so I take a drink and it’s warm.You can fill it through the cup so clearly was not a fresh pot. So I complained and said , I would like fresh cup of coffees she says pull ahead.We’re making a fresh pot, i sat in the drive through for thirty minutes. I wind up pulling around and just getting a refund.Because apparently they didn’t make a fresh pot This has got to be the worst McDonald’s have been to!
… moreAnd they put twelve creams in the coffee. The next day I go and order coffee i asked if it was fresh and she said yes, so I take a drink and it’s warm.You can fill it through the cup so clearly was not a fresh pot. So I complained and said , I would like fresh cup of coffees she says pull ahead.We’re making a fresh pot, i sat in the drive through for thirty minutes. I wind up pulling around and just getting a refund.Because apparently they didn’t make a fresh pot This has got to be the worst McDonald’s have been to!
Jennifer Wood
Every single time you come to this store there is always an issue. Either you food isn’t how you ordered it or a completely different order or the food is disgusting. The lack of food in this happy meal for a 3 year old was my last straw. I won’t be going back to this location I would rather drive to East Alton’s location. The staff is a lot nicer there then this location also.
… morejosh miller
The reason I gave it a star is because it doesn’t give me a 1/4 star option..
Order chicken big mac and get a regular big mac.. the burger is size of a air hockey puck and the chicken is hard enough to break a window… i don’t care what job u do u should do it to the best of ur ability because it’s a reflection of you and how u expect to make it anywhere if u can’t even perform at a fast food restaurant? Mc Donald’s need a overhaul or shut down… JUST TERRIBLE… WHITE CASTLE BURGER IS BIGGER AND BETTER…
… moreOrder chicken big mac and get a regular big mac.. the burger is size of a air hockey puck and the chicken is hard enough to break a window… i don’t care what job u do u should do it to the best of ur ability because it’s a reflection of you and how u expect to make it anywhere if u can’t even perform at a fast food restaurant? Mc Donald’s need a overhaul or shut down… JUST TERRIBLE… WHITE CASTLE BURGER IS BIGGER AND BETTER…
Tabatha Barclay
Dont dine here. There are kids running around in the back, the workers are in their plain clothes, there was hair in my frys, no straws or lids were stocked. It was just a horrible place to eat.
… more