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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Oswego, IL at 2890 Rt 34 | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Oswego, IL at 2890 Rt 34, for breakfast, burgers, fries, and more, or order online!
McDonald’s, 3417 Orchard Rd, Oswego, IL 60543, US – MapQuest
Get more information for McDonald’s in Oswego, IL. See reviews, map, get the address, and find directions.
McDonald’s | Oswego IL – Facebook
… % recommend (15 Reviews). . $. . Open now. . 3417 Orchard Way, Oswego, IL, United States, 60543. Links. . mcdonalds.com/us/en-us/location/il/oswego/341…
Reviews
Nisha Khan
Just walked through ask manager for happy meal without food as my baby is 6 months old she can’t eat, just want for her to play and photo. I was willing to pay for that but he was not listening, ignoring and very rude
… moreYami Yugi
This MacDonald looks like a kinder garden, but most like a high school full of this young generation whit zero training, professionalism and manners. The guy in the window The person who gave me the food didn’t even say hello, nothing else, just remained silent, awkward silence. I says thank you. He close the window look the other guy next to him say something and stall Laughing. They should get rid of all this teenagers whit zero respect for others. They give them the opportunity to work and they bring theirs school behavior to the work place.
… moreJose “santos14” Santos
Used the drive through and waited about 5 minutes with no response, so I decided to drive to the first window and explained to them what had happened young lady took the order but an older supervisor lady said in Spanish that it was my fault and probably didn’t even even wait a minute, thinking I didn’t understand her. Everyone else was fine, they had no other cars.
… moreCesar Reyes
I’ve been coming to this location for years now and have always been satisfied with the food and customer service. My orders are always accurate with the modifications that I have on my items so I’m happy that attention to detail is always paid there. The food is always fresh and tastes as good as McDonald’s gets!
… moreCRICKET PELLEGRINE
I just used the McDonald’s app to order breakfast at the Douglas road, location in Montgomery. When I got there they said they could not locate my order, which cost me $47.18 (but they had no trouble finding my credit card). I then tried going through the drive up because the app said I could and I had just had a procedure done on my foot and the parking lot was in desperate need of being plowed (8 inches of snow over the weekend.). The guy told me I had to come inside. I told him that I was struggling to walk. He told me I had to come in anyway. His attitude was HORRIBLE!! When I said I would like to speak to a manager, he said, “Fine.” When I asked for his name, he actually told me, “Just don’t you worry about it.” When I went inside and asked for the manager, she had to have another young man come and translate for her. He was very nice. But when I told her what had happened, she pointed to the drive up and said, just girls were working the window. (I believe he was hiding in back because I saw a man peeking out by where they cook.) I told her that was not the case, because it had literally JUST happened minutes ago. She did not seem concerned at all about the way that I was treated. I was shocked that she did not seem to care. I will NEVER go back to that McDonald’s again!!
… moreMk Lye
Picked up an Doordash order after midnight and was instructed to use the side door since the lobby was closed. I waited over 15 minutes ringing the bell and stating the order number without being acknowledged. After being sent back and forth between the drive-thru and the door, the order (just two drinks) was placed on the counter without any communication. I wouldn’t have known it was mine if I hadn’t tried opening the door. Poor communication and rude treatment toward delivery drivers. I recommend drivers avoid this location.
… moreJerry Delasso
Well done, you came up with a button that employees ignore, and what’s more, employees who don’t understand English, so you have to shout at them three times through the drive-thru. It’s the worst McDonald’s in all of Illinois
… moreLatrice Bradshaw
I had one of the worst experiences at this McDonald’s on Douglass in the Motgomery/Oswego area. I placed my kids’ food order using the mobile app, the money was taken out of my account, and when I went to pick it up the restaurant claimed they had no record of my order. I double-checked to make sure I didn’t order from the wrong location—everything was correct on my end.
Instead of trying to resolve the issue, the managers were completely nonchalant and offered no real solutions. Their only “option” was for me to repay for the order, which would have meant being double charged since it takes 5–7 business days to get a refund through the app. That is completely unacceptable. What made it worse was the lack of empathy or effort—they refused to help unless I paid again, and didn’t offer anything for the inconvenience.
This location clearly does not care about customer service, and I will not return. I will also be letting my family and friends know to avoid this restaurant. Hands down, this is the worst McDonald’s I have ever been to.
… moreInstead of trying to resolve the issue, the managers were completely nonchalant and offered no real solutions. Their only “option” was for me to repay for the order, which would have meant being double charged since it takes 5–7 business days to get a refund through the app. That is completely unacceptable. What made it worse was the lack of empathy or effort—they refused to help unless I paid again, and didn’t offer anything for the inconvenience.
This location clearly does not care about customer service, and I will not return. I will also be letting my family and friends know to avoid this restaurant. Hands down, this is the worst McDonald’s I have ever been to.
Brian Elder
i ordered from the mobile app . I picked it up in the drive though . When i got home NONE of what i ordered was in the bag. I called and the manager already was aware that they gave me the wrong order . I requested a refund . The manager said NO REFUND! and was rude . She said i could come back and they would remake the order. This order was for friends that were here from out of town .. I DONT EAT THAT !!! Still NO REFUND . I filled a complaint on line . The complaint was sent to the restaurant to be reviewed and they closed it because they don’t care. Horrible customer service .. I wish the owners of this location understood how they treat customers RUDE
… moreJustin Grimnen
Apparently, their location doesn’t do certain codes and even after waiting for the line to move to finally get to the window, I was told by the kid that a manager said that the app codes don’t work. That’s literally crazy because it’s an app that everybody has and locations can’t just shut it off. I’m going to the one by Home Depot from now on. The code worked perfectly fine there.
… more