Natalie Boren
Consistent bad reviews on the McDonald’s and this is why most of us in the Palos Heights area doesn’t go here. Prime example of this being the product we receive when we also are charged an arm and a leg for it. $15 for (4) “sundaes”. Two have no hot fudge and I’m still being charged $4 for them? Unbelievable. Will never be back here.
… moreTenell Blackwell
Brittany (who I was told had just started) was absolutely amazing. Even though we ordered on the kiosk, she saw us standing and made sure that we weren’t waiting on anything from them. I truly appreciated her attentiveness, kindness, and sense of urgency. Lately customer service has not been up to par so she was beyond exceptional. We were visiting from North Carolina. And this is by far not only the best McDonald’s service but the best service that I’ve experienced in a very long time so not only should you keep Brittney but you might want to make her grow within the company because talent like this doesn’t come so easily these days. Again thank you and we also told her manager in person and he was the one who told us she had just started.
… moreSteven ALVARADO
What’s to tell? It’s McDonald’s same McDonald’s. You would find Anywhere around the world. Place is clean. Food service was really good. It wasn’t crowded. I didn’t have to wait long.
And that’s where, for being in the location that it’s at overall, everything was really
… morecarmela “Carmela and The Beast”
Done going to this McDonald’s. They don’t speak English when you go through the drive thru, they start off with Spanish first. Like why? Doesn’t make sense.
Secondly they are so rude, I have been charged multiple times bc I pay on the app and they would say it didn’t go through and then I give them my card. I check bank account and says I got charged twice.
The food is cold most times, especially the fried stuff like the fries are always soggy.
… morejeremy
They always have cold fries. I’ve even tried them going out of the Drive-Thru they’re already lukewarm and soggy. Something wrong at this McDonald’s. I at least would not order the fries. Also it’s a very compact parking lot.
… moreSeth Nissen
This place has issues. Raw food and orders wrong. Consistently. Picked happy meals for my kids and the nuggets were raw. Not the first time. Order a meal for myself and it’s not close to what I asked for. This is a difficult process. I’d stay away if I were you all. Seems petty but it really isn’t. Just stay away
… moreGreg
Stopped here to pick up a door dash order. The store was not busy yet none of the employees acknowledged me. I waited patiently and everyone disregarded me .
… moreBarbara Faedtke
I didn’t see the name of the young man who helped me, but he was very pleasant. I truly appreciate that great service.
… moreSam S
This location is hands down one of the best I’ve come across in a long time. I’ve gone mostly in the mornings but the food has always been hot and fresh and delicious. I think the family who runs this location makes all the difference truthfully
… moreDaniel R
Found hair in cheeseburger. Makes me rethink on going there.
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