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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 9110 W 159th St, Orland Park, IL 60462
Phone: (708) 349-3616
Order and Reservations
Order: Order online
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Reviews
Ramon C Casey Sr (Mon)
Went through the drive thru for a number 8 Fish Filet meal. Got home the bread for the sandwich was extremely hard and a dab of tarter sauce. It was also cold, apparently it had been sitting out. Threw it in the garbage Horrible
… moreCaitlin Sullivan
This has been my McDonalds for years. However, I am concerned. This so the 2nd time in a short time I got the wrong item. I always order a double cheeseburger and medium fries…sometimes I have a chocolate shake.
Tonight I ordered that from the app…fries and shake were correct…the burger…was not..I got someone else’s order. It would be in the best interest oftheis family owned franchise to have the staff double check the order especially if the burger was clearly customized.
… moreTonight I ordered that from the app…fries and shake were correct…the burger…was not..I got someone else’s order. It would be in the best interest oftheis family owned franchise to have the staff double check the order especially if the burger was clearly customized.
Rate & RelateTM
This location is decent. The food is predictable. Have never had any issues with the food quality. I appreciate that teenagers & adults are able to be employed here. The staff is consistently friendly and attentive. There’s an attached newly renovated (in 2024 I believe) play place for children aged 3-10 and there are approximately 6 booths with a couple free standing tables for the parents or additional family members to sit at. It does get loud in the play place with the acoustics. The tables are generally maintained well & if ever a more frequent wipe down is needed, staff seem willing to assist. Customer service-wise, 5 stars.
✨Pro-tip: bring earbuds or ear plugs if you’ll be dining in the play place. Also, children need to remove their shoes, bring socks for them
… more✨Pro-tip: bring earbuds or ear plugs if you’ll be dining in the play place. Also, children need to remove their shoes, bring socks for them
Alex Fajardo
I ordered a spicy Mac crispy in the inside of the chicken is not fully cooked. It literally is rubber. There goes 10 bucks.
… moreIvan Valek
Ordered from here last night. Ended up receiving food poisoning. If you see this review please do yourself a favor for any piece of mind and pick a different place. I really mean that. This place is trash and nobody should have to go through what I’m going through rn
… moreJoe Lodato
This McDonald’s location is absolutely terrible. It’s supposed to be a family-run restaurant, not corporate owned. but the service is consistently awful. Every time I come here, no one greets you when you walk in — they just ignore you.
Today I walked in to place my order because I didn’t want to use the kiosk, and nobody even came up to the counter to take my order. Meanwhile, two other customers came in with messed-up orders, and the staff helped them right away before even acknowledging me or anyone else waiting to order.
This isn’t a one-time issue — it happens every single visit. Orders are often wrong, and customer service is completely lacking. I’ve given this place multiple chances, but the lack of professionalism and basic courtesy has made it clear
… moreToday I walked in to place my order because I didn’t want to use the kiosk, and nobody even came up to the counter to take my order. Meanwhile, two other customers came in with messed-up orders, and the staff helped them right away before even acknowledging me or anyone else waiting to order.
This isn’t a one-time issue — it happens every single visit. Orders are often wrong, and customer service is completely lacking. I’ve given this place multiple chances, but the lack of professionalism and basic courtesy has made it clear
Daniel
My order is wrong every time I go here. They love picking up the phone just to hang up. I spoke with a manager and she was argumentative the entire call, and tried to act like it was my fault I didn’t get my food. Absolutely the worst McDonald’s I’ve ever been to.
… moreDave Boller
THE most awful McDonald’s location EVER! Excessive wait for order (15 minutes for ‘fast food’), Big Mac was a soggy mess mashed into the container, rationed condiments (3 packs of catsup for 4 people), omitted apple pies … PATHETIC & UNACCEPTABLE!
… moreBig ben
I recently visited this McDonald’s and was pleasantly surprised by my experience. The restaurant was clean, and the staff were friendly and efficient. I ordered a classic Big Mac combo, and it was just as I remembered—juicy, flavorful, and satisfying. The fries were perfectly salted and crispy, making them a delightful accompaniment.
The menu offered a good variety of options, including healthier choices and seasonal items. I also appreciated the fast service, as my order was ready within minutes. Overall, McDonald’s delivered a reliable fast-food experience, and I left feeling satisfied. I would definitely recommend it for a quick and affordable meal! Check out my photo on the site I’m wearing a sweet umbrella hat and that’s my foodie buddy next to me (Sweet Steve).
… moreThe menu offered a good variety of options, including healthier choices and seasonal items. I also appreciated the fast service, as my order was ready within minutes. Overall, McDonald’s delivered a reliable fast-food experience, and I left feeling satisfied. I would definitely recommend it for a quick and affordable meal! Check out my photo on the site I’m wearing a sweet umbrella hat and that’s my foodie buddy next to me (Sweet Steve).
Arkan Ramadan
Very filthy definitely not coming back here tossed out my food after ordering some times it’s worth to come inside and see how it operates people in the drive-thru don’t know about this I think everyone should see Very disappointed talking about viruses shame on you McDonald’s for your cleansing process
… more