Christina Cleveland
IF I COULD GIVE 0 STARS I WOULD !
Worst experience I’ve ever had at McDonald’s. Service was extremely slow, employees ignored me at the drive thru, and the manager stood right next to the window and deliberately ignored me until I blew my horn.
A man who appeared to be under the influence was standing next to the pickup window asking for spare change, which made the situation feel unsafe. My order was wrong, I was asked to hand drinks back through the window, and the food was terrible. Cold fries, a sloppy Big Mac, and watered-down Coke. Completely unacceptable. Extremely horrible when i spend almost 40$ my family, and I get this type of service !!!!!! Unacceptable !!!
… moreLola Jefferson
Everyone was pleasant. Staff was friendly and helpful. The restaurant was clean and modern. Food was fresh. Drive-thru line was a bit long, but not too bad.
… morearrilies biggs
How in the Sam Hell do you mess up a order like this? Got all the home to see nothing was made to order as I ordered and as you can see they got they order right and charged me for the extras but no extras were included! If I could tie this sandwich to a brick and throw it through the window I wouldve but I didn’t feel like driving back! This is ridiculous!!!!!!!
… moreRayan Filfilan
Always make sure that your order is complete. Ask them to check your order before you leave. You don’t want to go back home and find out some of your items are missing.
… moreGabrielle Cosby
Sat in drive thru line only to find out they’re not servicing orange juice there should have been some sort of sign put up to let customers know right away so they aren’t wasting time
… moreDurrell Blackwell
The best McDonald’s in the area, I live one block away from the River Forest location and I will drive out of my way to this one because the food taste fresher and the service is on point.
… morerameo santos
ey that dude who be working on the window on the weekends or front. the one with the mask, yall gotta really give him a raise im telling you, brodie was littarly in the zone. doing his job as everyone should. i remember him working the back window befo too. please yall he really carrying this store by himself sometimes. yall someone please give me his name bro
… moreJay Curtis
I said no whip cream and crushed Oreo added which means yo frappe not on top! When I asked her to make it over she refused! When I placed the order, I asked the cashier to let the person know to make it just how I wanted and the older black lady said she knew what she was doing but still added the nasty disgusting whip cream!
… moreChristina H2Os
They seem short staffed, therefore the cleanliness and customer service are subpar during peak times. There is also a long wait time even if you order ahead on your app.
… moreClayton
We made an order to McDonald’s through Uber eats app, we ordered 2 cactus plant flea market with the collectibles, but they didn’t sent to us the toys, the only reason why we made this order and when we called to the Madison & Taylor store, the attendant was so rude and he did nothing to help us. This is the last time that we order from this store every time that we order from them something happens
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