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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 439 E Irving Park Rd, Roselle, IL 60172
Phone: (630) 529-8208
Order and Reservations
Order: Order online
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Fast Food in Roselle, IL at 439 E Irving Park Road | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Roselle, IL at 439 E Irving Park Road, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Roselle IL – Facebook
McDonald’s, Roselle. 219 likes · 841 were here. Dedicated to everyone who … mcdonalds.com/us/en-us/location/il/roselle/439-… Services.
McDonald’s – 439 E Irving Park Rd, Roselle, IL, 60172 – MapQuest
Get more information for McDonald’s in Roselle, IL. See reviews, map, get the address, and find directions.
Reviews
Claire Grobosky
If I could give 0 stars I would. We ordered over $50 worth of food. We asked for sauce on the side of the arch burger. They upcharged me and gobbed enough sauce for 4 burgers onto one burger. This caused the burger to be completely inedible. We ordered two McCrispy sandwiches – they were both completely burnt and black. Again, inedible. We ordered two 6 piece chicken nugget happy meals and only received 4 nuggets in the 6 piece box. Finally, we had a large fry that was less than half full and no fries in the bag. When I called and spoke with the manager at 12:30pm on Saturday March 7, they informed me there was nothing they could do unless I brought all the food back unopened and untouched. We do not live close and have 3 young kids, so that was not an option. They offered no apology, nothing to make it right at all. The lack of ownership and customer service is appalling. Shame on you McDonalds. We will never be back to this location and will make sure to advise friends and family to avoid as well.
… moreKatia Vega
I’m not expecting my food to be made with extra care since it’s a fast food restaurant, but at least make it right. The service at this McDonald’s is always disappointing and really lacks a lot. I ordered a McWrap, and it was disgustingly cold and not made right at all. The tortilla was completely cold and flat, like it was just thrown together without care. The chicken sauce seemed like it was just dumped in there with no real effort. This isn’t the first time my food has been made like this either—it’s a consistent problem. Definitely not the quality or service I expect.
… moreulvi mehdiyev
The short hispanic manager Laura and her “ great employee” idk what his name is very rude, disrespectful and unprofessional! I see others complain about her as well. The employee that called me a name could not even tell it to my face, was hiding as soon as pulled up to confirm his words. I dont mean to disrespect any hardworking employees at mcdonalds, now i get why they are getting paid miserable salary( well deserved) Laura you need to be fired!!!
… moreJustin
I’ve lived in the area for a very long time, so I’ve been to this McDonald’s many times. I feel like over the last year or so, the employees are extremely rude in the drive through in the afternoon/evening. I’m not looking for 5 star service but even saying a simple hello would be nice. Usually at the second window, they just hand you your food/drink and slam the window closed without saying anything.
Highly recommend the location on Bloomingdale Rd and Lake Street instead. The employees are super nice there.
Edit: went back here for the first time since I left this review over a month ago. Same thing. Guy taking order wasn’t friendly and lady at 2nd window handed me everything without saying a single word to me. People need to learn customer service.
… moreHighly recommend the location on Bloomingdale Rd and Lake Street instead. The employees are super nice there.
Edit: went back here for the first time since I left this review over a month ago. Same thing. Guy taking order wasn’t friendly and lady at 2nd window handed me everything without saying a single word to me. People need to learn customer service.
Arly Duron
i never write reviews but they had terrible morning customer service, very rude, and they follow/make up whatever rules they want, they also don’t listen to customer concerns and will be quick to shut you out. terrible location overall. will definitely make the drive/purposely order from another location because they always have issues time after time.
… moreHJ
Chose curbside pickup and waited forever, but no one came out. Had to go through the drive-thru just to find out it was already ready. Staff attitude wasn’t great either. Saw other curbside cars waiting and leaving too
… moreMelinda Zaccard
ThiS McDonald’s is TRASH. noone to take orders. O available parking spots. 0 customer service. Will make sure my colleagues across the street do NOT spend their $$ here. Better off getting gas station food.
… moreRick Raskow
I went there for breakfast and tried to use my app in the drive through. I had rewards points built up and tried to provide a code for a free hash brown. For whatever reason, the code was not working. Instead of trying to troubleshoot and solve the problem, they were just trying to get me to pay for the hashbrown and insisting that the code would not work even though I clearly had enough points in the app and the correct code associated with it. The person helping me sounded annoyed that I was trying to collect my reward. Then the manager figured it out and applied the free hashbrown.
Then there was an issue with paying through the app and when I told the cashier that I wanted to pay through the app, she said to me with an attitude that she couldn’t enter in any other codes and thatI couldn’t pay through the app. All 3 employees that I spoke with had an attitude and seemed upset that I was trying to use their company’s app. It’s not my fault it wasn’t working correctly. I have used the app many times before without issue. I left and went to another mcdonalds and I had no issues using the app
… moreThen there was an issue with paying through the app and when I told the cashier that I wanted to pay through the app, she said to me with an attitude that she couldn’t enter in any other codes and thatI couldn’t pay through the app. All 3 employees that I spoke with had an attitude and seemed upset that I was trying to use their company’s app. It’s not my fault it wasn’t working correctly. I have used the app many times before without issue. I left and went to another mcdonalds and I had no issues using the app
Jessica Rueda
Staff at drive through was nice, but the portions…. C’mon, at least put some type of effort.
… moreSarah Adam Ibrahim
Hispanic manager with black hair is very rude with trash attitude. She always liked to create issues and make a bid deal. This is the 4 time it happened. Every time I order only line it doesn’t give me option to put it on the side she has issue everytime time I ask by the drive thru window and even when I done. Sometimes she asks me to pay extra and then o give her either a card of my phone one time she made faces and made weird shouts and gave me the card back without charging. Today I gave her the phone to charge she said come around. If extra sauce was 50 cents which I don’t mind paying the app would have let me. The only person who is amazing is the lady at the first window Marry always very sweet. It was a very disappointing experience today.
… more