McDonald’s

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  3.6 – 1,154 reviews   • Fast food restaurant

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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 60016

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mcdonalds.com

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Reviews

Amy Polinske
RIP-OFF!!! Ordered a large latte no flavoring with my breakfast burrito meal (>$11 with latte up charge), handed the cup and it was really light. Took the lid off and it wasn’t even 3/4 full. Asked the guy at the window and he said this was normal and the machine was automatic. When home and scooped out the foam and it’s maybe 2/3 coffee. Will not be going back and will be getting my morning coffee fix elsewhere.
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Ami Patel
I used to come to this location every other day and in the last 6 months, this McDonald’s location has consistently shorted me on the drinks I order. I usually get a Large Mocha Frappe and they keep giving me less drink and filling the extra space with whipped cream. At one point, I basically got a Large cup only half full and had to go into the store to show them the problem. The person who remade it, possibly a manager, STILL shorted me some. So I stopped going for a couple months and tried again. This is what I got. I essentially got like a Medium drink in a Large cup….Probably won’t go back when other locations have better training on how to make them.
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Andrea Torres
LOVEEEEE COMING BY & hearing MISS BETH on the speaker and drive-thru! Such a friendly, excited, enthusiastic and charismatic lady! She reminds costumers like me to use the app which is such a great life savers cause other employees get mad when you tell them you got a code

Thank you Miss Beth!!
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Manuel Torres
The place is horrible and ghetto. They took out of all the memorabilia of the original McDonalds building! They have the coworkers bikes inside the gate of the outside eating area… Really McDonalds you can’t even have a simple bike rack for your employees? That’s pathetic. And they don’t even have inside seating… only outside seating…. it gets below freezing cold for Des Plaines, Illinois. This is sad for even McDonalds.

Lastly I wanted a refill for my sweet tea when I finished my meal and the manager said they don’t do refills!! Which McDonalds don’t do refills? This is pure greed and not customer centric at all. I advise everyone to not go here. Horrible customer service.
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Maria M
I would put zero stars if I could, I ordered a sausage McMuffin no muffin,SOMEHOW. I got a gross burger with grilled onions, when I called to the manager the lady with a heavy accent who said she was the manager, picked up the phone.. didn’t say hello McDonald’s nothing while taking orders then eventually she says McDonald’s,I try to calmly tell her what happened an she said NO SORRY we don’t have burgers in the morning, in a loud rude tone like talking down to me , she wouldn’t let me talk she just kept saying I was wrong, I said I tried to call you so that I wouldn’t have to deal with corporate , but now I’m definitely taking this up before and I sure did but I thought everyone should know the manager here at the 530 ish pm shift doesn’t care what happens to your food

The drive thru lady in the mornings weekdays,elder lady is amazing ,so friendly and helpful,so I definitely didn’t expect this
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Keith Lacey
They removed the chairs and tables ; therefore no indoor seating is allowed. I do have an amazing morning when I come here and the older lady is at the window taking order she is very kind and sweet The only good thing about this McDonald’s
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best electric
It’s a convenient location but they have NO TABLES and NO CHAIRS, period.
Only take-out. Guess I’ll be going to a McD where I could sit down…
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jessica luis
Here for a pickup and Roxana refusing to give order I showed her the order and all the items customer ordered and she still refusing to hand order. She even showed me bag and I saw the name it’s my order and still refusing to hand it over for delivery. If you get an order here skip it waste of everyone’s time.
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Sharon Fern
Paid extra for tomatoes and didn’t get them. Then had to go back and the exiting team room the fresh sandwich made for me and made me wait while they prepared another one. Guess I’m not Hispanic so I didn’t get fair treatment! When are we going to be good to customers despite how they look!!!!
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Aimee J.
The people here are very rude. First off there should be labeled as just a drive-through McDonald’s. There’s nowhere to sit, no areas to fill your drinks, and before I could even ask anything, they said all the bathrooms are occupied. I didn’t even ask about that. I just wanted somewhere to sit. I just walked out. This is one of the most unfriendly McDonald’s I’ve ever been to. Normally I have good experience at McDonald’s. Just letting you know it’s just drive-through. This should be labeled this way.
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