Joseph Joslyn
Ordered on line, order was paid for but not received at this location. Manager appeared annoyed when I brought it to her attention. Another staff member simply stated the order wasn’t received and walked away. When I tried ordering an additional drink the person at the counter just appeared confused and did not ask for assistance in taking the order. Overall unsatisfied with the level of professionalism and competence. The order itself was incorrect. This occurred at the mcdonald’s at 1710 3rd St NW Great Falls
… moreRuth Goodwin
The service in the drive through was less than stellar. Lady taking orders was dismissive. I Asian lady giving me my order was even worse. I said the cashier is really having a bad day, she said we are all having a bad day. She said I just got yelled at. I told her trying to justify her and her coworkers behavior was less than helpful. She gave me a condescending look and rolled her eyes. Come on ! You can do better than that!!!!
… moreTrevor Kersey
Put in a mobile order, was sent to the waiting window for 20 minutes where they gave me cold food. I went inside and asked them to remake it, which they did, but the nuggets were still hard and chewy and they forgot my fries. after turning around and going through the drive through again, they gave me more cold, rubbery fries, again. Used to get really good service here, I don’t know what has changed recently
… moreJared Alleman
The food took longer than usual to be ready (at one point my wife heard them saying they need 180 nuggets ), but they were pretty backed up with orders inside and out. This is one of the few places that still has an indoor play place, so we will likely frequent it for this reason.
… moreN W
I open up the app to double check that I’m not insane. It won’t let me see my recent order. The McFlurry is now the size of a cup. No ketchup for my fries ( as requested ). Best buy your sauce ahead of time as this location sucks at fulfilling orders. I hate my life right now because of #McDonalds
… moreCee
Yikes is all I have to say about the employee working 11/2 at 10:30 am on drive thru both lanes. Terrible attitude. Clearly hates working customer service or doesn’t want this job. They decided to not only argue with me but also stopped taking orders from my line in order to ignore my question about canceling my order or getting someone who knows how. I’ve been in line and on the premises since 10:25 and my order was placed then as well. I’m not sure how they cut people off but it should correlate to who showed up before then.
… moreZane Ellingwood
Leaves ingredients out of sandwiches. Fries are cold and soggy. Employees don’t speak up at the counter so can’t hear what they’re saying
… morePatrick Kimmet
I was advised with a “tone” that this will be a one time exception for Pup Cups. The person at order window 10/10. @Pickup window I get scolded for ordering pup cups and told this will be the last time I ever order it and they made an exception.
Majority of other McDonalds have treats and this is my first time be scolded for ordering pup cups lol
… moreKyle Faulkner
Slow. Just like 10th Ave. 15-20 min waits. Nobody to serve you at the counter. Old deep fried chicken for the golden deluxe. Disgusting, thought I was eating a rat. Its not the workers, its the management. With the online orders, drive through, Uber and Door dash orders its no wonder the people inside are waiting 10-15 mins. But prices keep going up. Exactly why I started go to Wendy’s for breakfast.
… moreSky Zone
Very rude male employee on order menu speaker. If you will have an attitude and get sassy because of poor communication skills then maybe the job isn’t for you bud.
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