Thomas Stetina
As a truck driver, one that travels all of this country, I utilize McDonald’s when I’m I have to. This one has a nice enough manager tonight, but is clearly short staffed. The drive thru line was horrible long, inside had people waiting all over the place. The place was TRASHED. No one had time to clean it. There is no sign stating why they are so slow or to be patient with them which I think needs to be up if the wait is 45 minutes for a mobile pickup. Manager is wearing jeans??? Not that I really care but that shows me enough to so why this McDonald’s was one of the slowest in the nation… even slower than Jackson, MS at the Pilot truck stop… SKIP this place if you don’t want your food FAST like fast food. And for the prices we pay. Oh and their pickup screen that shows you your number… broken. You just stand there and hope they call your number. I watched a young couple literally wait for 30 minutes and their bag was sitting on a shelf in back because well there was no screen to say it was done and the manager probably called it out just once. Poorly staffed, as I write this I’m watching cars bail from the drive thru line. One left after the spot where you order…
… moreBrian Schwartz
Took over 30 min to get my food. I was a walk in had two big orders after me and I got my food last. Only two kiosk working with a sign at the registers to use the kiosk . The staff was very disorganized. Mostly standing around looking dazed and confused. The only good thing the food was decent and correct. The lobby was trashed. But then again you got people that have no respect for the lobby. They can’t even throw away their trash from their tray. And leave it to the staff to clean up after you.
… moreDavid Good
Fries tasted like fish!!! I should have known better based on the reviews. I had a large order… so much so that the person taking my order had to consult the other employees when I asked for 40 nuggets and 5 large fries. I later found out why. We order sandwiches as well. Took forever in the drive-through waiting on the order… and people were stacking up behind us. Usually when this happens they ask you to move out of the way into one of the designated Drive-Through parking spots so other customers with smaller orders can get their items without having to wait on the large order holding up the line. Regardless, the french fries were horrible. They obviously rushed them (maybe because our order was too large and they tried to shave a minute off the time) — they were yellow-ish… not even slightly golden brown and they were a bit gummy (not cooked; not crispy). Some of the fries also tasted of fish, or something very odd. I figure they were not only shaving time off the cook cycle to rush the order, but likely also used some of the other fryers to cook the fries. Usually you keep the FISH fryer for only cooking fish — so there is no cross contamination. But if they were in a rush and decided to use other fryers, that would explain the odd fishy taste. Big Macs were okay. Kid didn’t really complain — but they’ll eat bubble gum off the bottom of a table, so I can’t really go by their judgement… only my own. The staff was friendly, so I’ll give them that. It’s also been a while since I’ve been to a McDonald’s. It looks like the combination of the pandemic, raising minimum wage, the government printing billions of extra dollars, etc., has caught up with fast food. Almost $90 for our order. This may be my last McDonald’s ever, as I can easily take my family to Texas Roadhouse for that price.
… moreNevaeh Koop
The service was amazing but the food nope never again my chicken sandwich cold and soggy my fries are cold and hard mind you I went in right after breakfast thinking oh heck yea everything is gonna be fresh but no heck no it wasn’t never again
… moreAirport Mobile
26 minutes after ordering inside to get 3 apple pies and there was only 1 other customer inside. Wow. Definitely is the worst McDonald’s in America.
… moreRestwel Motel
I always go to this McDonalds to get my team a treat! Staff are super friendly, but please be chill with them, they seem to be constantly understaffed. Not their fault, they’re trying their best!
Food is always piping hot and perfect. Love these guys!
… moreHayven Witkowski
Very slow! But good food and ok service!
Service: …
… moreLaLa Leyes
This McDonalds should be called Mc Hot Mess.. the place is so dirty.. needs to CLOSE and do a deep clean.. Gross.. Nobody knows what’s going on..Some serious training of staff too.. Sad cause it was better years ago..
… moreD F
Sat in line for 50 minutes after I said cash and got too the second windows I was then told there was no smoothies they tried to give me the food with no refund I had to ask then I waited 10 more minutes to get the cash got almost home reached in the bag for a hot frie, no fries now I can’t get anyone to answer the phone TOP NOTCH PLACE, NO ONE HAS A CLEW !!!!!!!!!! Oh yes my burger was ice cold just like the chicken nuggets. You would think that over an hour of waiting they would have got something right OH YES I GOT NAPKINS
… moreBernie Rose
If I could give 0 stars I would. We didn’t discover things floating in the bottom of my kids fountain drinks until they had consumed all of it. This place definitely doesn’t clean the indoor machines enough. This is our first time ordering inside the restaurant and the biggest complaint I have is from the so called “manager” she treated her employees with complete disrespect right in front of customers and kept yelling ” i am the manager” and acting like that meant she was too good to help when things were busy. Which is a sign of a horrible manager. This is the last time I will be ordering here. If you want good food that is quick and correct go to wendys down the street.
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