Traveling Lady Railfan
We just came for 2 black coffees.
A little taken aback by the way you’re expected to interact – either pre-ordering and picking up (avoiding cashier interaction), using one of the large touch screen menu boards (also avoiding cashier interaction) or speaking to a cashier.
Looked more like an old “consumers distributing” store than a mcdonalds. Am I dating myself?
… moreKEVEN KLEIN
Just like other fast food places sometimes it ok with fair customer service and sometimes it does not exist. It seems like sometimes you find a young employee that cares but the sad fact is most do not.
If a employee is not busy he or she should start to clean and great the customers and not stand around talking on their phones and paying no attention to the customers who pay their wages. In most fast food places the employees never wear gloves or hair nets that is very disgusting. It seems like people do not take pride in their work anymore and they do not even care. Remember that customer service is a huge part of your job and is many times the most important part plus cleaness is also a must.
… moreAshley Broussard
This place is disgusting. I wish this was just a once off. But every time I come it’s covered in filth. The bathrooms were not usable as they were covered in feces on the toilet seats, feces on the floor, and not a single person cared to clean up anything. It smelled horrific inside. I watched workers picking their noses and mouths and then touching food. Not a single person care to wipe a table, the floors were all soaking wet with soda or ice and garbage. I couldn’t bring myself to eat the food I ordered because I felt ill just seeing how everything is cared for inside. This needs a state inspection at this point. Its not sanitary at all. The workers didn’t seem to care when I informed them it needed attention. Google doesn’t let me post photos of the stool covered floors and toilets so this is a small snippet of what I photographed.
… moreBar Bara
When they first opened up the rebuilt franchise location here, it was nice quality and great service. Their price hike hurt our wallet, no doubt about it. At the time, we were so impressed with the service that we almost didn’t mind paying more. The food came out hot, fresh and was great quality for fast food.
Then..
Over the months, every single aspect went downhill, I mean that.
Their service is hardly friendly in store, you get to listen to staff complain to both each other and other customers about how short staffed and frustrated they are. The garbages pile up to mountains even when the store isn’t busy.
Our food orders come to us wrong at least half of the time and about half the time, you’re treated like an inconvenience if you bring it up.
They close the lobby early on a frequent basis, locking folks inside still eating and making disabled and elderly patrons and those with car seats and young children walk out the far exit around their building and back to where they parked. 7/10 times the inside of the restaurant is a mess, tables are all dirty , during slow times too and the flies are terrible.
The last few times we’ve ordered fries, they come to us cold or half full. We’ve stopped going unless our child begs us because why pay $30+ for a family of 3 to eat fast food when we could go get quality and service elsewhere for just as much. ♀️
… moreJason Miley
Went in for the Grinch adult meal . For the amount the staff gets paid and for $15 you think they would get my order right.. They couldnt even put the grinch socks in my meal. Thats why i went there in the first place…Overpriced for lousy food and service
… moreSaisatish Koduri
Always I get the partial order from the original orders.
Attached here the order which supposed to have the chicken nuggets but they are not in the pack.
This is not the first time I got this kind of partial
Orders.
… moreLynaya VanSchoonhoven
I simply asked for my McGriddle to be off the order, got to the next window to pick up my food and ask “can you please make sure there are sauce packets in the bag?” I get a yes back and drive to the end of the drive thru. I looked in bag not only was there NO sauce what’s so ever, no syrup, butter or utensils.(I ordered breakfast with hotcakes) I went back in to get my sauces and never even realized that THEY GAVE ME A MCGRIDDLE INSTEAD OF MY BAGEL. Now mind you I’m eating for two and that bagel was the only thing I needed today. Hope no one has to experience the heartbreak I had opening that wrapper UPDATE::::: I went back the following morning and the manager gave me my whole order and compensated everything I couldn’t be happier right now!! 5 stars all the way!!!!!!!
… moreMargaret Zahn
This location doesn’t listen. I clearly stated no onions or pickles on my double cheeseburgers and they throw them on there anyway.
… moreChad Botts
Very slow service. Food took 30 mintues to get. Only a handful of people in the dining room. Waited by the front counter to talk to someone and was ignored.
… moreX Henderson
Really wish there was a way to give a negative. The dip ships have done it again! Went through the drive thru ordered a “bacon” quarter pounder ended up with a regular one. I’m really starting to believe they’re still open cause they are the only one in town. How is it a promo that its being hyped and suggested can’t be done correctly. I’m starting to think I’ll save my McDonalds money for any not in Pierre, SD. Oh and as if messing up my order wasn’t enough they forgot the bacon on my husband’s too. (Funny part is they got the special request correct but couldn’t remember the bacon.)
… more