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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 840 E St Germain St, St Cloud, MN 56304
Phone: (320) 253-4742
Order and Reservations
Order: Order online
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Reviews
Mira Theisen
I was doing DoorDash and I checked the front doors and they were locked so I went to the drive thru and waited in line for about 5 minutes just to be told that I have to go to the front door for DoorDash so I went back to the front door and stood there for 5 minutes while being ignored by the staff so I went back to the drive thru because it’s cold outside just to wait in line for another 10 minutes to begin told go back to the front door and someone would be waiting there with my order but when I got to the door I had to wait another 10 minutes in the cold while I watched them not have my order done and working on everyone else’s order while ignoring me at the front door where they told me to go and watched them hand out drive thru orders and then finally after they cleared their drive thru lines was I given my order. Biggest waste of my time and not worth the money. They either need more workers at this time or they need to turn orders off on DoorDash because this is not cool. I will forever decline orders for this McDonald’s. Worst service I’ve experienced while drive for DoorDash and I’ve dashed for 4+ years
… moreBrad Piehl
I experienced the nicest, most pleasant experience ever at a McDonald’s this evening. I took an unusually long time to order in the drive thru, but the young woman helping me was very courteous. Not only her, but each individual at each window was very friendly and polite. Much appreciated!
… morebe dabest
Repeatedly visited this location for a while and was frequently met with unfinished noodly fries, slapped together and falling apart burgers, cold chicken, horrible service, its dirty all the time, you will have homeless folks walk in and just start asking people dining indoors for money. My final straw was this short girl with cornrows and glasses who doesnt say a single word, walks up confused with the order I waited 15 minutes on and even after saying thank you, still just handed me the items in silence with a blank awkward stare.
I think every other time I visit this location I hear a yelling fit between managers and employees. Half of the time when a customer gets frustrated they treat them like absolute crap and just deflect the problems back at them rather than apologize or try to make the experience better for the guest….
So much is wrong here, potentially the most miserable and toxic mcdonalds I have ever seen.
… moreI think every other time I visit this location I hear a yelling fit between managers and employees. Half of the time when a customer gets frustrated they treat them like absolute crap and just deflect the problems back at them rather than apologize or try to make the experience better for the guest….
So much is wrong here, potentially the most miserable and toxic mcdonalds I have ever seen.
Austin Burks
Went there on 12/20 , I got my order and went all the way home before I realized they forgot my bottle of water and didn’t give any dipping sauces for my nuggets , I drove back and told them and they gave me my water and I told them it was hot mustard they repeated it back to me and gave me a bag I went home again only to realize they gave me buffalo sauce and not hot mustard so I had to drive all the way back again for the 3rd time and by then my food was frozen cold because of them not doing their jobs right . Please do better, you guys owe me $20 gas money and a free meal .
… moreMissi Lofgren
My sister and I went to have breakfast, the worst experience ever in a mcdonalds! When did it come to where they dont give you your cup for pop as your waiting for your food???? We asked for our hashbrowns to be well done, nope they were luke warm and soft. My sandwich was missing an egg, went to let them know, “manager” said, what’s wrong now. WOW! Great customer service lady. I said its missing the egg unless its invisible. They were not that busy either. So rude and luke warm food. Never again will I visit this store and I will let others know as well!
… morejuice
Stopped for a lil lunch break , got myself a value meal because why not , overall experience 10/10 everyone had good vibes , they even hooked it up with sum nuggets (were great by the way) , double cheese burger was magnificent , would I come here again , hell yes !
… moreHeather Lofgren
The rudest employees especially the female there today my God and ur a manager. I’ve asked for well done and the food was barley cooked then had the nerve to ask me what’s wrong now when they gave e the wrong sandwich. Wow
Worst McDonald’s ever. And since when we’re you not allowed to get ur own pop? I’ll never go there again.ever!
… moreWorst McDonald’s ever. And since when we’re you not allowed to get ur own pop? I’ll never go there again.ever!
Jenny
Slow service. Nonchalant drive thru workers. Our food was cold and not made per requests. Disappointing to say the least, but would highly recommend AVOIDING this McDonalds.
… moresavanna williams
Took 25 minutes to get food, some items were recalled and had to be remade, they didn’t even say anything. Slow service, an employee was wearing a dirty sweater and dirty jeans. Don’t go here.
… moreTeri
I have visited this McDonald’s some weeks daily for over a year and have never been treated as poorly as I was today. After waiting 10 mins for them to take my order in the drive through I asked why and was told idk what you want me to do about it. When I called and asked for a manager I was treated with zero professionalism and hung up repeatedly. When the manager finally answered I got I would of helped you but you swore at me.. At this point wouldn’t you?? As someone who started their customer service career with the great tools I learned at McDonald’s, this store is failing and needs to completely retrain.
… more