Eric Thomas
Oh boy where to start. Me and my girlfriend stopped here after an event in town to relax unwind and get a late bite to eat. Ordinarily I enjoy McDonald’s but this place if it were any other place I would write in to one of those restaurant make over type shows and request them come here. We stepped in the door and immediately saw tables that needed cleaning. We ordered the food and sat down to wait. We get our food and are missing items from the order and when we ask the server for it we hear swearing and hooting and hollering coming from the back. The same worker looks like she was plucked off the street and came in to work. No uniform or anything and wearing earbuds. We went to go fill our drinks and there was no ice. Our food was not put together well at all as seen in the pictures. My girlfriend got a pink 1/4 pounder and could not finish it (it ended up being raw) a group of three came in and it took forever for them to be served. Stay far away from here and the higher ups in the organization should consider shutting this place down.
… moreThomas Prelle
Once again, McDonald’s falls way short when it comes to the bathroom.I went to this one for three days straight, and the bathroom was never touched except when I had to tell them the toilet paper was out. The toilet is clean because I cleaned it! You can see their response to this in the picture. It’s not really a healthy option.
The employees were very good at dining room service, though.
… moreMelissa Griebel
Ice cream machine is always “broken” 1st window says no shakes pull up to the 2nd window “no ice coffees” either….. so my response was so no ice coffee and no shakes. Their response was ya we can do shakes, menu says shakes will be back soon. So employees just choose when they want to make shakes for the customers.
… moreShaya Hartwig
They have a redbox in the play place area.
Good food. Quick service. The even got the order right the first time! It was fresh and hot.
They are one of the few that still have a play place. The only real problem was it was so cold in there n my kids had to take their coats off to play.
There was a few other kids but it wasn’t super crowded.
… moreSBK
This is only the second time we have been here. Both times we have used the mobile app for carside delivery. NEVER AGAIN!! The exact same thing happened both times we were there, so I’ll only talk about yesterday when I was there. I placed the order at 8:36 pm for carside delivery. Got there, entered our spot number and sat and WAITED!! We watched countless cars pull in, go through the drive through, and leave with their food. My app told me my food was ready at 8:38 pm.
It was 8:58 pm when i finally went into the restaurant to look for my food! I walked in and 3 of the workers were just standing behind the counter screwing around, it was not busy at all! I asked where my carside order was. He picked up an empty bag laying on the back counter and said “for Sarah” i said yes. He started grabbing all of our food that was just sitting there in the warmer, right next to the bag! It had all been sitting there for almost 20 minutes! The fries were not salted with one speck of salt, all the food was cold. I spent over $30 on this, again! Mental Note – NEVER EVER go to this McDonald’s again!! And never use the app if you go! Absolutely ridiculous!!!
… moreDawn Sandmeyer
Food is OK. But every time there’s something missing from our order. Like we ordered nuggets with extra sauce, they didn’t put it in again, but they charge you for it. They sure don’t forget that part of it.
This is just one example of our experience there.
… moreSergio Garza
Terrible customer service waited over an hour for 4 meals on Saturday went back in a few days later ordered a 6 piece nuggets with small fries and the manager on duty tried making me pay for ONE sauce when its suppose to come with a sauce was very rude not sure what his name is but I do know he is the brother of the store manager
… moremark sowieja
GM has a real terrible personality . Not very friendly at all. Walks around with here nose in the air.
… moreJames Hamm
Tried to use a code for a discount on a Quarter Pounder, asked if the code worked on meals, and was told yes. Finished out order, then went to pay, cashier didn’t confirm total when taking my card, and found out after getting our food that we had been charged for a second Quarter Pounder without us knowing until we looked in the bag. This is not the first time they’ve gotten our order wrong here, but its the first time they added on to our order without our knowledge or consent. Very frustrating.
… moreZorayda Flores
honestly i live in st.james and I’ve seen this place decline in service. id rather go to a mcdonalds in a different town. it’s common to have something missing from your order or have it be somebody else’s altogether.
once, I ordered from the drive thru, they got it wrong. I came in to correct it, and once again they got that wrong. it’s very frustrating specially if you’re in a hurry to go somewhere. Wouldnt recommend.
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