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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2001 S Kensington Dr, Appleton, WI 54915
Phone: (920) 739-0501
Website: https://www.mcdonalds.com/us/en-us/location/wi/appleton/2001-s-kensington-dr/25240.html
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Reviews
Kara Schultz
Ordered the hot honey chicken biscuit. Got a chicken biscuit with a LaCroix amount of hot honey. I didn’t know it was the “hint of hint of hot honey” biscuit.
… moreRach K
Had a fairly big order $35 and we got everything but one sandwich so we had to go back to get it also my soda was flat I feel that if they would have bagged the stuff in the meals as they’re supposed to be instead of everything crammed together they would have noticed not having the one missing sandwich. And they offered no compensation for the time of having to run back and eat my food cold then was not impressed
… moreJason Fowle
Interrupted me while ordering food multiple times no receipt messed up my order now I get no breakfast because guess what it’s 10:38 and I’m unsure if I paid for food I didn’t receive worst McDonald’s in Appleton area never returning unless it’s to use their bathroom and not flush after
… moreSpencer L
One a many standard McDonald’s locations in the area.
Staff is super friendly and cashier was attentive. Overall the place was clean and orderly.
The Bad:
This location is a little outdated and needs to be remodeled. Also doesn’t have the self serve option for ordering. This is hard to believe since it appears to have good traffic.
Many reviews mention the food and order accuracy. Please remember when reviewing a chain location, its not necessary to inject opinion about the food they ALL carry. Furthermore order inaccuracies happen occasionally at all locations. This is usually resolved by ordering menu items “as they come” and not custom. No need to think your superior due to your hatred of something specific.
All in all a good experience.
… moreStaff is super friendly and cashier was attentive. Overall the place was clean and orderly.
The Bad:
This location is a little outdated and needs to be remodeled. Also doesn’t have the self serve option for ordering. This is hard to believe since it appears to have good traffic.
Many reviews mention the food and order accuracy. Please remember when reviewing a chain location, its not necessary to inject opinion about the food they ALL carry. Furthermore order inaccuracies happen occasionally at all locations. This is usually resolved by ordering menu items “as they come” and not custom. No need to think your superior due to your hatred of something specific.
All in all a good experience.
Jada Michelle
My thoughts and concern come from what I just witnessed. It is currently pouring rain outside. We were parked from drive-thru which was fine. But then our food was brought out to us. The audacity of management leaves me appalled. You have a man in a wheel chair running food out to cars that are parked 40+ feet from the door in the pouring rain. To no fault of his own the food/bag is soaked and falling apart by time it gets to you. You mean to tell me that sending a handicapped man out to deliver food for the cars parked in drive-thru was logical. Do better please. You have how many employees working that are perfectly capable of running food out? Seriously disappointing…
… moreMackenzie May
Overall, this was a very frustrating experience. I went through the drive-thru on the morning of 9/3/25 on my way to work and ordered a sausage bagel. When I got to work, I realized I had been given a bacon, egg, and cheese bagel instead. I called the location and the man I spoke with told me, “Yeah, we noticed we gave you the wrong bagel but didn’t catch you in time.” I would think checking the bag was something each worker did.
Not only was this irritating, but the way it was handled afterward was disappointing. I was offered a coupon, which I appreciated, but I was told I would need to let them know when I was coming to pick it up. Since my work schedule fluctuates, this felt like an unnecessary inconvenience—especially considering it was their mistake. If a guest receives the wrong order, they should be able to pick up the correction at their convenience, not on the restaurant’s terms.
… moreNot only was this irritating, but the way it was handled afterward was disappointing. I was offered a coupon, which I appreciated, but I was told I would need to let them know when I was coming to pick it up. Since my work schedule fluctuates, this felt like an unnecessary inconvenience—especially considering it was their mistake. If a guest receives the wrong order, they should be able to pick up the correction at their convenience, not on the restaurant’s terms.
Megan
I enjoy the taste of the food when I get it but I’m not sure why it’s so hard to put the sauces that are ordered and paid for into the bag. Once or twice is minor but I’m not sure why I have continued to give this location the chance to remember the little extras when I have received sauces I ordered one time in 1.5 years and I had to go inside to get them (after being told in drive thru that they were in the bag. Good thing I looked in the parking lot to see I was lied to). Busy time doesn’t matter. I worked at a McDonalds location and even I could put the sauces into the bags during lunch or dinner rush.
… moreMalie Lor
Ordered a Oreo McFlurry. As you know an Oreo McFlurry is $4.39 before tax and this is how I get my McFlurry. That’s an inch off the height of the cup. If I remember correctly I thought I was supposed to get what I paid for. Obviously, I asked if I could get more ice cream in it because I did not pay $4-$5 to get about an inch of it not there. Manager told me “that’s just how it comes. It’s how it’s made” also claimed that was not an inch. For her to even look at the cup and tell me that was how it’s made and then give me an attitude is outrageous. Yeah don’t come to this one.
… moreJystuv
To the person working on speaker on the first lane on Thursday 18th around 5:20-5:30 DIDNT EVEN HEAR WHAT I WANTED gave me sweet and sour sauce when I didn’t ask for it didn’t even say what sauce just picked it for me?? and I didn’t even get the drink I wanted!! And they spoke so quiet didn’t even hear what she said I WANTED A FROZEN BLUE RASPBERRY FANTA HAD TO ORDER SOMETHING ELSE MIND YOU WE REPEATEDLY ASKED WHAT WE WANTED DIDNT EVEN HEAR US AND we literally heard them say “is this correct” to someone BRO PLEASE PUT SOMEONE EXPERIENCED
… moreKris Pillar
This McDonald’s level of quality is inconsistent. Their pre-order is good, but outside pickup is really tight and only two stalls. They may benefit from making more, wider stalls for outdoor pickup. I side pickup is good, but the inside of the store is a little messy with a wet floor tent in front of the drink station. They are busy, implying the food is good. The day shift employees seem cheerful and industrious.
I don’t mind mobile ordering, but find it ugly that McDonald’s as a corporation set up mobile kiosks to replace people.
… moreI don’t mind mobile ordering, but find it ugly that McDonald’s as a corporation set up mobile kiosks to replace people.