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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2845 Fish Hatchery Rd, Fitchburg, WI 53713
Phone: (608) 274-9890
Menu Photos
Order and Reservations
Order: Order online
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Fast Food in Fitchburg, WI at 2845 Fish Hatchery Rd | McDonald’s
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Reviews
Geo Mitro
I guess I have to speak Spanish to get my food order correct!! The drive thru board was correct , the pay window had two people arguing in Spanish didn’t ask me what I order and changed my order from the drive thru board . I pull up to get my food the person gives me the wrong order then yells in Spanish to another employee who brings me the same wrong order !! Then I finally get my food and it’s missing items , I look on my receipt and they changed my order from the drive thru screen !! I had to re order pull ahead and wait for five other cars to go thru before I got mine !!! By then the rest of the food was cold !! Honestly I think speaking English at McDonald’s is a requirement and leaving your personal life at home and paying attention to your job is important ! Fast food it definitely wasn’t, I will not go back again horrible service !!
Plus I called to talk to a manger we ordered a large fries $4.29 light salted they gave us a small and we asked can we get credit for a large fries and he yells take it man !!! And hangs up the phone !!!! Everyone there needs people skills and manager needs to be fired !!!!!
… morePlus I called to talk to a manger we ordered a large fries $4.29 light salted they gave us a small and we asked can we get credit for a large fries and he yells take it man !!! And hangs up the phone !!!! Everyone there needs people skills and manager needs to be fired !!!!!
Adric
Genuinely was better a few months ago. Now the orders are incorrect, cheese is being added to my burger even when the screen says no cheese. Worst of all the bun on my latest burger was so stale it was hard and slightly sour! Couldn’t eat the sandwich for a second time in a row coming to this location!
… moreCesar Sanchez
This is the worst McDonald’s I’ve ever been to. I went this morning and tried to redeem a birthday reward code, and the person on the intercom told me everything was fine and I could go to the window. When I got there, the “manager, named Leo or Leonardo, I think,” showed up with a terrible attitude and told me I couldn’t use the code. So I asked if I could just order a new burger there, and he said yes. When I asked for the total, he said it was $22 or something like that… I got surprised asked how that was possible, and then he said it was $2.42 with a bad attitude . I paid with my card and moved to the next window. When I got there, the same rude and unpleasant manager was there again. He gave me $2 in cash and some change and then aggressively slammed the window shut. My reward code literally disappeared, and I didn’t even get my food. Terrible service from this specific manager. I hope McDonald’s does something about it.
… moreEtny Amesty Rojas
I always have a problem at this McDonald’s, they give me the wrong order, I always order a double burger only meat and cheese without sauce or vegetables. But I receive the opposite or in today’s case another order that was not even mine…
Suggestion to better train your work staff to provide the proper service and provide the product required by us customers
… moreSuggestion to better train your work staff to provide the proper service and provide the product required by us customers
Mark Murphy
Spanish women just standing around not doing their job. I specifically asked my order to be fresh. They gave me old food. Everything was cold.
… moreNichole
Stop going here. Service sucks. Not only did they give my mobile order out to someone else but then ignored me the entire time it was being remade. Didn’t even apologize once or explain to me why I was waiting. I even said thank you after receiving my drinks and still continued to be ignored like it was my fault they messed up. Got home to find out they put my fries upside down so they are all over the bag and a folded bun. Granted not the worst but if you are going to hand out the order to wrong person atleast you could remake it with a tiny bit of care. You would think after McDonald’s recent outbreak they’d be making sure staff are being nice to the people willing to give them another shot especially when they messed up.
… moreDeb G
We often order breakfast here using their app. The service is fast and friendly, with most orders in our car in 4 minutes or less. We’ve never gotten a wrong order yet, which is hard to find in other fast food places. The food is always hot.
… moreJordan Coney
Dude whoever worked the 3/8 around 145am deserves a raise, best service and Big Mac we’ve ever had!
… moreBRII *
Night staff sucks I ordered through uber eats and they told my uber driver that they didn’t have my order. They don’t feel like doing their job so they shouldn’t be working!! If no cooks are there to work then the uber app should be turned off at that location instead of wasting peoples time and money!
… moreJoana Felix
I went through the drive thru and order my food I ask for the hot cake with steak got home and it was sausage was so upset I call like 10 time and no one picks up that got me more mad why have a phone and not pick up like that not cool they charge me more for the steak n didn’t even get it really they need to pay attention
… more