McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Adam Lee
Yo I order a Mcflurry twice through delivery, I got nothing the first time and a sprite frosting the second. This honestly disappoints me to see that such a large and prosperous company cant even get my order right. Life isn’t fair but I shouldve received that. In addition, I also waited an extra 20 minutes for my order to come. This losens my hopes for this city, I hope I can move away from here and eat peacefully at another McDonald’s in a city where people actually care about the right thing and not just getting paid. I worked fast food and this is just outrageous. I hope I can always get the right order next time, and from then on. I will be moving to Sussex where my order will always be correct. In a place where I can eat in peace without having to stress about my food. The quality, temperature, taste, enviorment, and especially intergity. Those workers who constructed my order need to actually do their jobs, I understand its late but tou have a job and orders to fulfill. That doesn’t mean making your life easier, it means learning to do things when you dont want to so you can earn something profitable in the end. Thank you for reading.
… moreNadia
I only go to this McDonald’s for breakfast and have never had any issues, the staff always takes my order quickly and gets me through the line within a few minutes. The food is average McDonald’s food. The staff have always been super friendly and quick.
… moreD N
Made an order at drive thru after being asked to wait a minute. Waited 20 minutes, ordered my food, got to the window the person had an attitude with me immediately, than handed me a chocolate shake that looks like it’s been sitting around for a while. I asked if that was it and he snidely remaked you took the bag didn’t you?
I just wanted my food, made correctly, I could have cared less about the attitude, but my food wasn’t even made correctly.
… more문철인
On January 7th, between 6:20–6:30 PM, I had a drive-through experience with a female employee that I found very unsatisfactory.
Her attitude and customer service were unprofessional and confusing. After I placed my order, she did not verbally acknowledge it or confirm whether the order was completed, how much it cost, or where payment should be made.
During the payment process, she closed the window without saying anything, which left me unsure whether I was supposed to pay at the cashier window or at the pickup window. This caused unnecessary confusion.
When I tried to move forward, she made hand gestures and facial expressions that felt rude and confrontational, as if questioning why I was leaving. That interaction left a very negative impression on me.
She appeared to be inexperienced, and I believe additional training on basic customer communication and professionalism would be beneficial. I hope the company can improve employee training to prevent similar experiences in the future.
… moreAjay Kumar
Oreo mc flury I got was just little bit of Oreo cookies sprinkled upon top of icecream. Never had this kind of mc flury.
… moreDale Thomas
This is the second time I have had issues at this McDonald’s. Either employee’s are on the phone. They ignore you when you want to order. You have to get their attention. And then they look at you like you. Bothering me came in this time. Ordered a 2 cheeseburger meal, medium fries, medium Coke and chicken nuggets. Cheeseburgers are supposed to have onions on them. And more than one pickle fries are supposed to have salt on them. Not no salt. Last time with double cheeseburgers and a quarter pounder with cheese didn’t want mustard on them. And guess what they put mustard on. You can’t even make a quarter pounder with cheese fresh when it takes 70. Some seconds to cook it. 23 seconds for a burger. Maybe you need managers that will answer the phone there when you call. Because no one answered the phone and I’ve got to leave a bad review for you now.
So find employees that want to work instead of being on their phone, taking care of customers and have employees that know how to make a sandwich properly and have fries that have salt on them . Maybe I need to contact my credit card company and contest this charge.Since no one wants to answer the phone, stop serving subpar food and having subpar employee’s and hire some decent people
… moreMatt Philibert
Had to pick up a food order here. Waited 20 minutes for the doordash order to be ready. Bathrooms are literally locked unless you have a receipt code. Employees loudly messing around in back while food orders piled up, ignoring customers up front. Shouting profanity at each other, talking about stuff they shoplifted recently. Halfway through my wait, another guy in street clothes walked in from outside and went behind the counter and started bagging stuff up for the order. Very surreal experience.
… moreSienna Lopez
The wait time was over an hour and it made no sense why only two people were served at a time. And it took 20 plus minutes for just two people.
My order came out with no lettuce or mayo and I wasn’t accommodated or at least told why my order was wrong. Wasn’t able to go back around to have it fixed I already waited 2 hours just to get a 30$ order.
The customer service was very passive and rude. We all have bad days but it should never reflect your work.
Management needs to improve training of employees at this location because it’s ridiculous when your paying full price for half-butt service.
… moreJoe Schorse
Wow just wow. Wasn’t expecting much given the rating but they knocked it out of the park. Nuggets were prime. Burger was prime. Congrats to the owner, you got good employees
… moreMslady W
I ordered a sausage egg mcmuffin with cheese and there were egg shells in the egg. When I was chewing I was crunching on eggs shells so I threw the whole sandwich away. I have been to this McDonald’s multiple times but will never return again. Very careless service. DO BETTER..
… more