kota !
I went in Friday morning, everything was perfect. Saturday night, there were no table tents, workers were complaining LOUDLY about my group coming in, the ice cream machine was “down” while two workers were actively eating shamrock shakes. This McDonald’s is only good if certain people are working.
… moreNoah Brown
First, their bathrooms were gross… pee on the floor, garbage. Used kiosk to order but still if you need anything they are never at the register.. Only ordered a Sausage, Egg, and cheese biscuit… took about 15 mins and they didn’t even put cheese on the biscuit… one staff member that I talked to was nice though
… moredaisy
If I could give this place 0 stars I would, it was my first time there and already the experience was odd. My brother & I ordered our food through a kiosk, and it was busy and I completely understand, I used to work in fast food and I understand the frustration of trying to do so many things at once, I wasn’t upset about waiting for the food or any sorts of that. There was already a customer ahead of me upset, and so many people crowded in the front counter. After the lady had called out our order I waited there for a while, and sooner or later an employee came to help me and from the jump had a negative attitude, I politely asked her for 2 ranch, I had already felt bad for sitting there knowing she was busy, she asked me multiple times did I already order and how many ranches did I already receive, I told her repeatedly this was my first time ordering and I hadn’t received any ranches why is to why I was asking for 2 lol. She stares at me and says I have to talk to my boss, which I thought was odd because it’s just ranch? Minutes later her boss also has an attitude, which I’m sympathetic for because fast food is so stressful. She then goes onto tell me that there system is down, and it’ll take a while for her to charge me for 2 ranch? I was shocked, I’ve never been charged for any sauce? I repeated to her, I have to pay for it? I thought it was ridiculous and she told me this with passive aggressiveness. The mcdoubles were a bit old but the food was overall fine. I’m just appalled that a probably a billion dollar corporation charges me for condiments, knowing I know they’ll be okay if they don’t receive my 75 cents. Every other mcdonald’s has never charged me for condiments so it was shocking to say the least. Not the best place. I came here on the 21st of December during 12pm time.
… moreRyan Clingerman
Disappointed, they have semi/bus parking but the whole place, drive thru and all closes at 11pm. It’s hard enough to find parking late at night and even harder to find fresh hot food. Please consider expanding hours of operation to accommodate those that keep America moving while everyone else sleeps.
… moreL H
recurrently – i try to get food here on break as i work in the vicinity – i’ve worked fast food so i know they probably have a timer that shows how long each car has been there – which would tell them which order is to be taken next or cameras something of some sort. despite saying something twice, two cars that were behind me and had arrived after me got to order first – killing 13 minutes of my lunch break. super super frustrating, i like mcdonald’s and there’s not many other options. kinda crappy.
… moreRaymond Lovett
One of the best things about this McDonald’s is that they have semi truck parking!
… morePete
No customer service…
No receipt
Do they reference the table # or ticket # or the plastic number that you pick up?
NONE of these show up on progress screen.
Maybe I should just eat at home.
Or do I need to bring my own eggs .?
… moreTodd
Coming home from the quad cities, stopped for supper through the drive through. Ordered a $5 value meal, quarter pounder and mcdouble and mcchicken. No nuggets for the $5 meal, all the buns were hard and the quarter pounder was fridge cold. 1 thing fine i don’t expect a lot from McDonalds but worse $25 I’ve spent in a long long time.
… moreMolliec Carstens
Was having problems with the mobile app gps was sending me to a different location yet NOT 1 employee could help me with this problem! Just keep telling me wrong address, no shit! Then told me there was other Williamsburg lmao!
Customer service is a joke ended up LOSING buddy because we didn’t order our $90 order then! Will go else where for business.
… moreInfinite
Worst experience at any McDonalds I’ve ever had . Cross country trucker . Arrived at the door at 920 it says lobby closed at 10pm . I called the store number got hung it in my face. Worst customer service. Communication is easier if yall close earlier because whatever reason a logically solution would be to post a sign for clients to see what’s going on. Not run an away from the door and hide when people approach the door and act like they don’t exist. Racist vibes given and not not knowing how to talk to folks like human or post signs or earlier closure stay away from this place.
… more