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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1861 Lower Muscatine Rd, Iowa City, IA 52240
Phone: (319) 351-1955
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Get more information for McDonald’s in Iowa City, IA. See reviews, map, get the address, and find directions.
Reviews
Joesph Cutter
EDIT: I contacted the county health department after lack of resolution.
Ordered via door dash tonight. Part of a glove went into my mouth while eating my ice cream. Absolutely disgusting and will be notifying health inspectors on Monday. Someone’s sweaty hand was in a glove and part of it entered my mouth. I feel sick thinking about it. Never mind the fact the order wasn’t even right.
… moreOrdered via door dash tonight. Part of a glove went into my mouth while eating my ice cream. Absolutely disgusting and will be notifying health inspectors on Monday. Someone’s sweaty hand was in a glove and part of it entered my mouth. I feel sick thinking about it. Never mind the fact the order wasn’t even right.
Lacey Vrchoticky
This is the 2nd time this has happened, first to my fiancé and now again tonight. The first one was September 14th. We called and let them know about it and they would check the grill. Called again tonight and they said they have a new grill coming in next week. I seen in the reviews someone had the same issue 5 days ago. Maybe if it’s broken don’t use it.
… moreGreece
I ordered a coffee through drive-thru today and found an ant inside the cup. I reported it to the store. Hoping they address food handling, as this was concerning.
… moreAlice Olsen
Ordered drive through McDonald’s tonight bc my son and I are exhausted after a long traveling weekend. I had to turn around and go back because there was no barbecue sauce in the bag for his nuggets. The only thing that makes those palatable is if they’re hot and dipped in sauce. I had to go IN to the store bc the drive through was full. I tell them Im furious bc Im tired and dont need the hassle tonight.
The young woman I first spoke to laughed. Then I spoke to a manager. He said we’re out of barbecue sauce. I said,” They couldn’t have told me that at the drive through?? I want some sauce and a free cookie for my trouble.” The young woman is STILL grinning. The manager says, ” I’ll give you the cookie, but don’t demand it.” I blew my stack. I said I’ll ask for it any gd way I choose to.” He said, ” You need to be nice.We’re
exhausted too.” NOT MY PROBLEM. ITS YOUR JOB! Then he banned me from the store. I said, ” Ill be back in a week.”
So all our food was now COLD. Thanks so much. The ONLY reason I stope at McD is because my son likes french fries and chicken nuggets. He gets them once every couple of months.
MAYBE YOU SHOULD OFFER A DECENT WAGE SO YOU HAVE ENOUGH PEOPLE TO WORK WHO AREN’T EXHAUSTED.
… moreThe young woman I first spoke to laughed. Then I spoke to a manager. He said we’re out of barbecue sauce. I said,” They couldn’t have told me that at the drive through?? I want some sauce and a free cookie for my trouble.” The young woman is STILL grinning. The manager says, ” I’ll give you the cookie, but don’t demand it.” I blew my stack. I said I’ll ask for it any gd way I choose to.” He said, ” You need to be nice.We’re
exhausted too.” NOT MY PROBLEM. ITS YOUR JOB! Then he banned me from the store. I said, ” Ill be back in a week.”
So all our food was now COLD. Thanks so much. The ONLY reason I stope at McD is because my son likes french fries and chicken nuggets. He gets them once every couple of months.
MAYBE YOU SHOULD OFFER A DECENT WAGE SO YOU HAVE ENOUGH PEOPLE TO WORK WHO AREN’T EXHAUSTED.
Erin McPartlin
Stopped to use my points to get my daughter a burger and get us some drinks after back to back exercise. The food is fine. She asked for extra pickles and there’s 2. I don’t consider that extra, but no biggie. My real complaint is how the girl handed me my bag and shut the window in my face when I was asking for a straw. Ruined the whole vibe. It’s not hard to be kind.
… moreAaron Mathenia
Very clean. Staff was in good spirits. Food came out fast. My daughter had misorderd her meal #. Instead of making us pay for a new sandwich, which would be resealable, the gentlemen working the counter took care of it. Nothing but kindness and promtpness. Don’t get this every day at McDonald’s, let alone fast food. We are from out of town but will definitely stop by again when passing through.
… moreAslheey Rojas
I’m leaving this review because I hope the manager or person in charge does something. Just five minutes ago, their team was yelling at each other like crazy inside. The shouting could be heard throughout the food court. I thought they were fighting or something. I don’t come here to hear them yelling; it’s not good and it’s uncomfortable. Nobody wants to hear arguments, except for three people who were trying to do their jobs, which is impossible with all that shouting going on. They should check the security cameras and talk to their team so that everything is pleasant for both the staff and the customers.
… moreRose Ramirez
I got a raw hamburger. I asked for hamburger patties plan for my dog and they got salted. Asked for an ice water and never followed throuh
… moreSierra Sonstegard
AWFUL attitude ! My son’s dad got us breakfast this morning and they forgot half the food, the sandwich I got looked like it was thrown into the wrapper and balled up instead of made properly. The person who took his order had the WORST attitude around and acted like he was in the wrong for wanting to order multiple things. We aren’t from around here so can’t go back to do anything about it. But if you are in the area avoid this location at all costs. Worst McDonald’s experience.
… moreDarci Provencher
Food was fresh and hot, however some of the staff had very poor customer service. Inside complaining about not feeling well, being short staffed and talking about just walking out, in front of customers…
… more