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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
Address and Contact Information
Address: 808 S Rochester Rd, Rochester, MI 48307
Phone: (248) 652-8661
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Alexey Yurenko
On December 25, 2025, I placed and paid for an order through the McDonald’s app.
The app showed the restaurant was serving dinner until 10:30 PM.
The order was accepted, confirmed, marked as “being prepared,” and then “ready for pickup.”
When I arrived, the restaurant was completely closed. There was a sign on the door stating the restaurant was closed on Dec 25, but this was not reflected in the app, which continued to accept orders. DoorDash was also accepting orders from this location.
Several customers were outside in the same situation.
I contacted both the restaurant and McDonald’s support multiple times. I was repeatedly told the charge was “on hold” and would reverse automatically. Instead, the transaction fully posted on December 29, and no refund was issued.
As of January 5, the issue remains unresolved, and I had to file a bank dispute to recover the money.
Posting this so others are aware.
… moreThe app showed the restaurant was serving dinner until 10:30 PM.
The order was accepted, confirmed, marked as “being prepared,” and then “ready for pickup.”
When I arrived, the restaurant was completely closed. There was a sign on the door stating the restaurant was closed on Dec 25, but this was not reflected in the app, which continued to accept orders. DoorDash was also accepting orders from this location.
Several customers were outside in the same situation.
I contacted both the restaurant and McDonald’s support multiple times. I was repeatedly told the charge was “on hold” and would reverse automatically. Instead, the transaction fully posted on December 29, and no refund was issued.
As of January 5, the issue remains unresolved, and I had to file a bank dispute to recover the money.
Posting this so others are aware.
Eddie
Ordered on the app and was met at the drive thru window with confusion. Apparently I committed the unforgivable error of saying I would pick up inside instead of at the drive thru. They said they had no order me and said I would need to come in. They finally found my order, so I had to go in with a 3 year old and carry out food for 5. You couldn’t figure out I was in a different line and pivot? Just a terrible experience. Like it was 2 different “restaurants”. No thanks
… moreJack Mitchell
Always get a receipt! Always get a receipt at this location. It’s such a catch-22 when they ask you whether or not you want it. By going here enough you learn that’s their way out of being responsible. They readily put a person with such a heavy accent at the drive-thru cashier window for lunch. The guy’s tongue can’t even get out of the way of what he’s saying, honestly. Of course management would attempt to put someone with a language barrier on cashier. For as much money as people pay?! Do better.
… moreP Dennis
The quality of the fries was unsatisfactory, exhibiting a stale oil flavor profile, rendering them inedible. Due to time constraints, specifically the need to transport a family member from a hospital appointment and subsequently to their residence, a request for replacement fries was not feasible. It is recommended that McDonald’s prioritize employee training to ensure consistent adherence to established quality standards, thereby delivering the intended flavor profile of their menu items. #wasteofmoney #disappointed
… moreLindsey Mullins
I ordered a big Mac meal with a chips ahoy frappe and I got my meal alright, but they didn’t give me a frappe they gave me a chocolate shake with chips ahoy dust on the top like they thought I wouldn’t notice. I’m not even mad, I laughed every time I took a drink on the way home I don’t even like shakes but this is probably the best one I’ve ever had.
… moreRyan Hautau
I can’t say enough negative things about this McDonald’s location. They wouldn’t provide a receipt, didn’t make the sandwich right as pictures show, and did not care one bit to make it right when told about it. Whoever answered the phone absolutely refused to provide their name and made it well known they did not care about mistake. Provided no apology, did not care that we live 15+ minutes away & refused to provide a refund to me as well. In fact, their exact words were “oh well.” Eventually, I was completely irate, and they just hung up on me. My wife then calls and tries to talk to the employees, and they refuse to provide a manager or general manager’s name and won’t assist in any manner. The customer service at this location is probably the worst I’ve experienced at any fast food restaurant anywhere. The owner of this location should be ashamed.
… moreKat Stanaj
It’s 2am, I get off work late and don’t usually have time to make myself food when I get home so I’ll stop at McDonald’s. Have always had decent experiences coming here until today. Some lady I’ve never seen before was working, possibly Hispanic. I get home and there’s a bite out of my bun. Not the rest of the sandwich, just a bun. I realized this when I went to add my own Mayo and saw a clear-as-day bite taken out of it. Will be calling and speaking to a manager in the morning.
… moreReas Buko
Worker wouldn’t give me my shake, ignored me at the front, said screen was black when it was clearly on. Disappointing. Food decent tho
… morekoko fofo
I saw a hair in my foot when I ask for a refund the manager kept saying this is the cleanest branch ever I said then why I saw a hair in my food all the employees had long hair garbage place to have your food keep away
… moreFrank G
I wish I could leave no reviews at all.The lady spanish descendants with a red shirt, very, very nasty with customers.I will never go to this mcdonald’s again
… more