Howie B
Everyone knows the food is fine. It’s McDonald’s! The service on South Dixie in monroe sucks! If they aren’t screwing up your order they are having you pull forward to wait for your food constantly! The management is great and couldn’t be any better, it’s just the employees that dont have their shit together. You better always check your bag to make sure you have everything you ordered and your condiments. Don’t ever go by them telling you yes it’s in the bag if you ask because 99.5% of the time it is not!
… moreEvan
ABSOLUTELY THE BEST LOCATION IVE BEEN TO!!!! Everyone is always extremely happy, fast, accurate and efficient. I never leave dissatisfied; not once. The night team is wonderful and I look forward to seeing the crew. I cannot see myself having a better experience at any other location. Management picked the most wonderful nighttime crew. Fries an hour before close? Hot and fresh. Ice cream machine always functioning, smoothies come out on the money every time, quarter pounders (which quality of cook varies by location WILDLY) are always juicy and hot, nuggets are crisp and hot, and chicken sandwiches are always built with care. This location is very clean which cannot be said for every location. I just genuinely hope one day all day breakfast comes back I will pray every day until god answers my prayers . Shoutout to my night crew homies who always make my experience outstanding. ❤️❤️
… moreJ-LO
Nothing special. Typical chain restaurant. Needs a good deep clean. Also seen 2 spray bottles of cleaner and a cleaning cloth just left laying on top of a table in the dining room. I guess it’s left there so customers can clean their own table off as most of the table and chairs had old food, grease, and garbage on them.
… moreRob
The place is filled with homeless people which is understandable with the cold but the food and service was absolutely terrible. The fries were old and over salted the nuggets were petrified my sandwich was cold and stale. We had a $49 order only paid $20 because we had gift cards but I wouldn’t eat at this McDonald’s again even if you paid me. Every other McDonald’s I have been to outside of Monroe has been superior. Get it together.
… moreDavid Holland
Ordered off of the kiosk when I finally selected order. It said that could not pay at that kiosk to hit for receipt to pay at front. I heard the receipt machine go, but no receipt went to pay and explain what was going on. Waited for 10 minutes for a person. Then, they finally came to the front counter. After seeing me stand there and then they asked me what I ordered when I started to explain the order, and they’re like, oh we don’t see it. I’m done this place has the worst service. There was people in the back cussing. People standing around more worried about somebody’s birthday.This mcdonald’s has been nothing but a crap show for the last year or more
… moreDonald Marcero
ordered a senior coffee and it was handed out cold coffee. they said they would get fresh pull aheas. got coffee hot in one minute. I think they just microwaved it… it was old nasty coffee. Will never get coffee from this spot again
Don M.
… moreJulie Budnick
Ordered the $6 meal deal , got two wrong burgers, no nuggets but lots of sauces I didn’t order. Went back in, two more wrong burgers and 2 6 piece nuggets now. Definitely check your order, they got the drink and fries correct and that was it
… moreEvan C
They always take great care of me whenever I come in. I used to go across town because the accuracy here wasn’t up to par. this has no longer been the case for several months now. I love the staff here and they are INCREDIBLE! Retain this staff they show a genuine care for the products they provide every time I stop by. Thanks guys!
… moreKim Mayville
I come to your McDonald’s everyday for a lg coke and maybe 3 to 4vs a week for dinner. Well today yall were really busy but I wanted a coke lol so I waited 15 mins in drive thru line to order by time i got to the speaker I ordered a deluxe crispy chicken meal and was asked too park around the corner after I paid, I did and waited another 5 to 7 mins only to get fries that were cold and very very salty, just ridiculous! My chicken barely had mayo with a tiny tiny tomato on it and maybe 6 pieces of shredded lettuce not to mention the bottom bun was burnt and so hard. Tried calling the store 4xs with no answer. As if prices aren’t high enough but to pay that and it be nasty. Come on people do better
… moreDamiah Blackman
When i went to the drive through, the lady said something on the intercom and i did not hear her because it was pouring down rain. When i asked her to repeat herself she did but she had an attitude. I told her I wanted a six piece nugget meal and she asked if i wanted the regular meal or the kids meal and I said the regular. I then get my food from a separate lady. I accidentally didn’t pull up close enough to the window and the woman visibly had an attitude. I understand how that may have been an inconvenience for her and i tried to apologize but she was still rude. I only got one of the drinks that i had ordered instead of two. I was asked to pull up at spot 1. Another girl comes out and i tell her i am missing a drink. She goes back inside and comes back out and asks to see my bag. She goes back in and then comes out again and says that i would have to come inside while its pouring down rain, and pay for my drink because they don’t give out free drinks. The girl that came out to me was really nice and apologetic. But the other two were rude.
… more