Mz Raven
Everytime I come here try my best to understand and stay reasonably calm, but these last few times they seem like it’s a bother to pay with cash. I mean their not overly rude but when I try to tell them my daughter and I are eating here they never hand us a tray, they just walk away.
I just think they need to be a bit more positive and motivated. They do look like they need help in there.
… moreAlexis Prince
I wish I could give this place 0 stars. I placed an online order on my lunch break, went to pick it up, realized as I’m driving down the road that they missed my 6-piece nugget (which is $4.29, btw). I wasn’t able to drive back to get my nuggets, so I called the store & spoke with “Jessica.” I told Jessica the situation & told her I wasn’t able to come back right now so she asked me “what am I supposed to do?” I said, “you can refund me for the nuggets I paid for but didn’t receive.” She said “yeah, I’m not able to do that- have a good day- bye” and hung up on me. I went there about a week ago to get breakfast for my son & myself & when I pulled up to the drive through to pick up my mobile order, they told me I had to come inside. I went inside, waited like 15 minutes in line because EVERYONE with a mobile order was told they had to come in. When “Jessica”, the same woman I spoke with today for a completely different issue, finally got to me, she said “oh yeah, it’s past breakfast now, I can’t accept your order” I said “I was here well before breakfast ended, I’ve had to wait in here for over 15 minutes, can you check to see if the food is ready?” She said “nope, I can’t check, you’ll need to cancel your order.” I said “but I still want food, I want what I ordered.” She said “fine, you’ll have to place a new order now”. So, I did place a new order, but this time it wasn’t on the app because she made me place the order with her & it ended up being like $5.00 more because I wasn’t getting the app deals. This place sucks & the customer service is terrible. I’m never going back.
This may sound dramatic, but “Jessica” was extremely rude today & a week ago. McDonalds is overpriced for what it is anyway.
… moreMatthew Travis II
Mary and the Manager are COMPLETE QUEENS and they have the BEST CUSTOMER SERVICE I have EVER had at ANY McDonald’s, Period! You need a good meal AND complete friendliness?! Go on down here to the BEST MCDONALDS IN TOWN!
… moreMELİH ÖZCAN
The fries were crispy and delicious, and the burgers could be better. The food was prepared quickly and was complete with all the sides. The sauces were really tasty too.
… moreStephen
Ordered a McRib and Quarter pounder. Drove across town from work (store is by my home). Got there, found my order was canceled. Couldn’t tell me why. Didn’t care I Drove across town. Didn’t care they couldn’t tell me why my order was canceled. The just didn’t care.
… moreJames Michael
This McDonald’s location has some of the best staff. The staff here are always friendly to me. They accommodate you. They try to do their best to take care of you. They get the orders in as quick as possible. Thank you staff for being awesome! Night staff has got to get it together. They aren’t making sure the uber orders are in. Come on.
… moreIndiana JonesZ
Door Dash driver here, this place this horrible. They bump tickets WAY before orders are actually complete, to make their order completion time look good. Meanwhile, they have 10 bags of food sitting there, being slowly completed, piece by piece, food getting cold and they won’t do it at all unless you ask for it, then it still takes 10 minutes. Ridiculous. Area manager needs to do something about the bumping orders before they’re actually complete.
… moreJacob Poteat
Decided to give McDonald’s another chance again big mistake I ordered a bacon quarter pound and a 6 peice nugget with a large coke at 335 am got there at 340am (dinners not supposed to end until 350 or 359am) went to the drive-through speaker and nobody responded. I pulled up to the drive-through window. Nobody was there. Nobody would respond then I come into the lobby and they say I need to switch it to the lobby after my phone was dead from waiting for them then I decide to go back through the drive-through and now they’re telling me I can’t have my food except for 24 nuggets since they failed to do there job and not have my roof ready like the app said they would absolutely horrible experience everytime I’m here and you guys don’t do crap about it what happened to people that actually want to do there job instead of sit and cry all the time
… moreKate Eicholtz
I’ve came here five times every time They have messed my order up constantly from not giving me syrup for my pancakes to putting pickles on my sandwich that I can easily remove, but they can’t read where it says no pickles. One of The back register people threw a receipt at my window. It’s just a constant bad experience at mcfucktards
… moreTina Smith
Very upset!! Yesterday I got a deluxe quarter pounder meal and when I opened the box it was a double cheeseburger, since I only get 30 minutes for lunch I took pictures of the sandwich and receipt and stopped by today to get a refund. I didn’t get a refund…instead I got told because I didn’t have the food I wasn’t going to get a refund.
I don’t think I have ever been treated more rude by anyone in my life!!
I won’t be giving my business to the McDonalds on Walnut st. In Bloomington again!!
… more