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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–11 PM |
Menu Photos
Order and Reservations
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Reviews
Teryl Yoder
This place was terribly understaffed and overwhelmed at morning rush today. The drive-through line was around the building, so I went in. Stood at the counter for a few minutes, was completely ignored. Tried the kiosk (which I consider an abomination), and found oatmeal isn’t even on its menu. Went back to the counter, loudly asked if someone could help me. No acknowledgement that I existed. By then, another gentleman had come in and was waiting at the pickup counter for someone to notice him. I have lungs when I want to. I LITERALLY YELLED, “COULD SOMEONE PLEASE TAKE MY ORDER?!” The girl working the drive through came over, and quite nicely did take my order, which then apparently got put in a queue with all the other drive through orders. In the next 5 minutes, 3 more people came in, and we were all waiting. I left without my food, because I had to get to work, so mine was a $5 donation to McDonald’s today.
… moreLaura
We come early in the morning in the drive thru and get our favorite Frappacinos. This location is the absolute best because of the always great AUSTIN who is a manager. He does a wonderful job of making them the very best and is so nice & sweet to always remember us even. He is the GOAT of the Arches!!
… moreDerrick Santistevan
Good people. I made a mistake and came in to try to fix it before it was cooked, and they went above and beyond yo make sure i left happy. Fries hot.
… moreMichael Ziolkowski
This McDonald’s was the worst one we’ve ever gone to, the french fries looked like small end pieces of the potato,the fish sandwich was good but very small, and we had to go up front to ask for straws and napkins! They don’t have anything available on the floor.
… moreEmily Cronberger
I don’t go ofte but in a pinch I try to go to this McDonald’s drive through over some other locations. Their fries have the right amount of salt and they had us back on the road in under 5 minutes. The location is convenient, the team members are polite and friendly (they even say hi to my giant pup in the backseat waiting for her sacrificial fries for good behavior).
… moreRobert
Great on mobile orders, drive thru and even dine in experiences. Always meeting the expectations here in Buchanan,MI location!
… moreawvz77
Good job having items on the menu not available. Not just out for the day not available. Waste time in the drive through to get told we don’t have that anymore….then take it off the menu board!!!
… moreSarah Marie
25% of our order was correct and the lady that brought it out to us was pleasant… then I discovered 3 of our 4 items were wrong- oh well- maybe we’ll make time to deal with it next time!
… moreChris Wesney
McDonald’s by far has the best app with the best deals daily. Generally have little issues at any McDonald’s and food is always consistently pretty delicious although not good healthy food but all good in moderation right? Anyways… I’ve been to every mcd’s in SB/Mishawaka/Elkhart region. This particular McDonald’s is always the worst. Food is ok I guess, it’s hard to mess that up at McDonald’s. But they ALWAYS…. Here … Find a way. Either the shake/frappe is down, they don’t mix any shakes, mcflurries, etc with any concern, meaning all toppings, chocolate etc are barely stirred in or at the bottom… But the real problem is the customer service. Once I was asked to leave the store for asking politely to swap a happy meal toy for another (birthday request for my girlfriend) , often ignored inside when trying to get status of an order, and yesterday went through drive thru and asked for a handful of ketchup packets ( had 3 large fries) girl “throws” 3 ketchup packets in bag, closes window, and turns away hoping ignoring me I’ll just drive away.. after about 1 minute I get her attention (she knew I was waiting) and asked her politely if I could please get 2 more packets of ketchup. She said that was an extra charge. I said ok how much is it? She said I’d have to drive back around and order them through the drive window ( very busy at the time too at least 12 cars in the drive through behind me). I said “Really? Do you have to pay for the ketchup? What is the issue I just need 2 more packs (actually I would’ve appreciated 10) she said “yes I do you’ll have to pull back around to get more” I was adamant about receiving 2 more packs and she finally gave in and “threw” exactly 2 more packs in the bag I held out open for her to place them in, and then slamming the window again. I came back through the drive about 10 min later cause I ordered a shake and a mcflurry, when I pulled back to her window she handed me a half vanilla half chocolate shake and immediately asked me to pull forward to the wait line for my mcflurry. I then proceeded to wait over 5 minutes before I got out and asked a nice fellow bringing food out to cars to check on my order. He came out not even 30 seconds later with my order.
I get this kind of rude service every time I come to this location. I don’t know why, I only come there because it’s usually close and we’re starving. But I’m always very nice and hoping for a good experience. Never happens. I would recommend any one who can go to another location to do so if they want a better overall experience. But yeah it’s mcd’s and even with the attitude and half ass food prep, it’s still mcd’s so whatever I guess…
… moreI get this kind of rude service every time I come to this location. I don’t know why, I only come there because it’s usually close and we’re starving. But I’m always very nice and hoping for a good experience. Never happens. I would recommend any one who can go to another location to do so if they want a better overall experience. But yeah it’s mcd’s and even with the attitude and half ass food prep, it’s still mcd’s so whatever I guess…
Amber Moore
Just came here today, the wait wasnt long and the staff is absolutely amazing. I will definitely come back when im out this way.
… more