Lena Storms
Today wasn’t such a fun trip for lunch I sat in the car while my husband and my sevan year old daughter went in to grab our food witch was a wait that’s fine fresh food but i decided to walk in an before even maken it thro the second door I can hear the employees talkin n laughing so loud I get it have fun play around wen u have the chance but to hear the conversation of them speaking about ther sexuality gays an bis was not ok in a family restaurant im ok with wat people chose but my kid dnt need to here it in a family place getting food in my opinion I littlery had to step half way in the kitchen an tellem it wasn’t ok my kid was hearing them .. we also told the manager to n he had nothing to say not even an apology… said nothing to the employees… just saying do better this is a family place
… moreKristal Tear
Absolutely terrible experience at the drive-thru. The line to even place an order was painfully slow, but the real issue started when I finally reached the speaker. The woman on the other end was extremely rude, giving me a blunt “I can’t hear you” attitude instead of simply saying something polite like, “Sorry, could you repeat that please?”
Customer service costs nothing, yet apparently it’s in short supply here. After I repeated my order louder, she didn’t even bother to say thank you. Just cold and dismissive.
If this is the level of staff training, management seriously needs to step in. Very disappointing.
… moreCam Hedges
Me and my friends got kicked out for grabbing the wrong order. We were offered no explanation the worker simple stated, “You guys have to leave.” Even though we had already returned the order with nothing touched with in the order and we even apologized. I strongly advise staying away from this location since we got kicked out for no reason without our food.
… moreJada Linthicum
The Franklin McDonalds has to be the worst and slowest in Indiana if not the world and this has been going on for 10+ years. Any time i go they get my order wrong or forget something every. single. time. Then i have to come inside and wait forever for someone to finally acknowledge me at the register asking them to fix it to what i ordered. They also have always taken forever to get even a double cheeseburger and fries out, THE MAIN THING THEY SELL. If there are 5 cars in line expect it to take 15+ mins minimum. I avoid this location like the plague now because they are so terrible.
… moreAaron Bauman
Worker here are incompetent. Slow workers, poor attitude, service is horrible. My food was cold, drink had one piece of ice in it when I got it. Just a waste of money. Horrible people
… moreSteve Babak
“Visited this McDonald’s with a spacious lobby and was impressed by the service! The ambiance was welcoming, and the staff was fantastic. Although the Quarter Pounder looked a bit underwhelming, the chicken nuggets were standard and satisfying. Overall, a pleasant experience, especially for a quick stop.”
… moreEmma Rose
I had to start announcing the orders set out for other customers because the workers would not. I worked for about half an hour while waiting for my own food (which came without any of the sauces, but oh well) and served a number of families.
… moreYvonne Cheek
Just went through the drive-through. Didn’t give me my sauce and the fries weren’t even cooked all the way!! Thank you for wasting my money because all this shit is going in the trash.
… moreLauren Lovelace
Came through drive thru with another person so we had separate orders. I said the code for my free happy meal and still got charged for it. I ordered a 5 dollar value meal. I got 3 nuggets instead of 4. My monopoly code would not work for some reason. Person with me ordered free 10 piece with 2 dollar purchase. Only received the small fries. No sauce for any nuggets. Just a bad experience.
… moreKenny Sanchez
I ordered a 10 pc Nugget meal and someone doesn’t know how to count because I only received 9 nuggets. To top it off, they forgot the dipping sauce. Better luck next time.
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