

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Today 12/29/25 I went through the drive thru at approximately 1:40pm. Ordered a #4C with a coke – $8.30.
Handed the woman cashier a $5 gift card, a $5 bill, and 30 cents. You would hand back the customer $2, right?
She handed me back my gift card and I said “No thanks I don’t need the card where is my change?” Very disrespectfully she told me “You don’t get change you still have money on your card?” I politely explained that how she processed the transaction was incorrect, I should receive $2. I asked “How would you handle this if I gave you a gift card and a credit card?” She shouted “I can’t even hear you! You have money on your card!”
Being pressed for time I took the gift card back and proceeded on to the next window. Maybe further training with this clerk would be beneficial. I think I’ll spend the $2 that is still remaining on my gift card at a different location.
Now the last few times we have been they have had us pull up to the 3rd window and wait for 10-15 minutes for things like a sweet tea. We’ve even had to remind them that we are out here because they have forgotten. I’ve sat here and watched as car after car behind me has been served while I am waiting on a sweet tea again today. 20 minutes later no one came.