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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1965 N West St, Lima, OH 45801
Phone: (419) 222-2837
Website: https://www.mcdonalds.com/us/en-us/location/OH/LIMA/1965-N-WEST-ST/3285.html?cid=RF:YXT:GMB::Clicks
Order and Reservations
Order: Order online
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Reviews
Kelly Peregord
I am genuinely curious as to who was responsible for letting this personal cook, yet alone be responsible for handling customer complaints when they give you a raw burger, yes, a RAW burger!!! Called about what happened, not once but twice got hung up on and then they refused to answer the phone!!! Then to come back to this location, to not even be told sorry for what happened!!!! Y’all are out of your minds for thinking that any of this is acceptable!!!! You are the face of that company, and to be disrespectful that can’t and won’t acknowledge that what you did and how handled the situation was entirely inappropriate!!! You should be ashamed of yourselves for not having integrity yet alone some human decency to take care of a situation that you all carelessly took care of.
… moreArdyn Madisyn
They may as well close at 10pm and change that 11pm BS. Got there tonight at 10:19pm, another car pulled up on the next lane just s few seconds after me. Automated voice welcomed us and said they’ll be right with us.
10:30 come around, a full 11 minutes later, still no order taking. Guy next to me kept looking to see if I was getting my order, I wish. We sat for a few more snd finally gave up. People behind pulled forward, I went to taco bell, while waiting on my roder watched four sets of cars pull up, wait pull to the McDonald’s window, look in and drive away.
I saw them in McDonald’s, guess they just rather get ready for New Year’s Eve, I get it, but this has happened other times too. You guys really are bad at this.
… more10:30 come around, a full 11 minutes later, still no order taking. Guy next to me kept looking to see if I was getting my order, I wish. We sat for a few more snd finally gave up. People behind pulled forward, I went to taco bell, while waiting on my roder watched four sets of cars pull up, wait pull to the McDonald’s window, look in and drive away.
I saw them in McDonald’s, guess they just rather get ready for New Year’s Eve, I get it, but this has happened other times too. You guys really are bad at this.
carrie
Every time I attempt to get lunch from this place or at any time should I say I will wait a good 5 min at the speaker they do not address you nor do they have any sense of urgency. Fast food in lima ohio is slower than going to a dine in restaurant. Sad the poor work ethic of this town.
… moreThomas Busick
They will get your order wrong, give you crunchy chicken on your sandwich thats 2-3 tenders big, all while taking a long time doing it. Just go to the Taco Bell next door, as they actually care about their customers.
… moreMichelleM Van Dine
I just saw on Facebook where supposedly they stopped making pennies.
And so stealing extra money is what they decided?
I am boycotting for my 2 cents okay that’s a new York penny and I mostly eat at home.
They lie alot about stamps won’t come and when the government shutdown my stamps worked fine.
So I don’t know what McDonald’s if any is displayed it but if that’s that then I have to not eat anything because of the concept that it’s so overpriced and they want to steal two cents and so I don’t know if that’s the case or not because they are always lying.
Thanks
… moreAnd so stealing extra money is what they decided?
I am boycotting for my 2 cents okay that’s a new York penny and I mostly eat at home.
They lie alot about stamps won’t come and when the government shutdown my stamps worked fine.
So I don’t know what McDonald’s if any is displayed it but if that’s that then I have to not eat anything because of the concept that it’s so overpriced and they want to steal two cents and so I don’t know if that’s the case or not because they are always lying.
Thanks
Tony Turner
Would be great if you order off the app it didnt take 35 minutes in a drive thru to get ur food
… moreBrandy Mccarthy
What a joke, placed a online order around 850, went to pick up around 905 for them to tell me that I waited to long to come pick up food manger at the window got shity with me and thew my phone at me. Had to go somewhere else to get food, cause I wasn’t dealing with her. U all need to do.better…
… moreDeborah Jo with Savannah Rae
The wait was ridiculous with only 1 car ahead of me. Waited at window while the employees inside just kept walking by looking at us.. my coffee was sitting right at the window if I could of open the window myself and took my coffee I would have. The manager seen me point to my coffee and she open the window just to tell me they are super busy. No apologies no have a good day no thank you just excuses!! Won’t be back thats for sure. Other places will gladly take my money and give better service.
… moreTrey McDonald
Pulled into drive thru and watched the person in front of me get their order taken, when I pulled up to the speaker there was no answer. I watched as two cars in the other lane got their order taken so I said “hello”, never got an answer as a third car got their order taken in the other lane. Not sure why the workers act so incompetent in the evening time, pure laziness.
… moreChristopher Navarro
The cashier was very nice and the food came out quicker than I expected.
… more