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Come visit us at 4642 Aicholtz Road in Cincinnati. McDonald’s is proud to have become one of the world’s leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!
Address and Contact Information
Address: 4642 Aicholtz Rd, Cincinnati, OH 45244
Phone: (513) 854-9791
Order and Reservations
Order: Order online
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Reviews
Tatiana Bonilla
Service wasn’t too bad, had to come back inside because I had ordered a cheeseburger only pickle and was missing it from my order. Got back out to my car and there was a single pickle, not one underneath just one. The last time I came to order the same thing and had everything on it but pickle.
… moreRebecca Appel
Pack up and close up. I can’t understand how McDonald’s is still in business. I stopped by this one at 9:30am on 03/09/26 to get a b-fast sandwich, left with a coke, because I was informed you didn’t have breakfast this morning and were serving lunch. No one, absolutely NO ONE is raving about your food. You should just serve coca cola. It’s your last ditch effort to stay afloat. You’re making it extremely easy for customers to go directly next door to Wawa or Casey’s to get their food needs.
… moreD B
This was one of the most unprofessional and disturbing experiences I’ve ever had at a McDonald’s.
On New Year’s Eve around 1:00 a.m., we sat in the drive-thru at the Old 74 Eastgate location (advertised as 24-hours) for nearly an hour just to reach the speaker. While waiting, the manager repeatedly cursed at customers over the drive-thru speaker, telling one vehicle to “get the hell out” and dropping F-bombs—all while children were sitting in cars listening.
It didn’t stop there. We then watched the manager leave the store, walk to the Wawa next door, and drink in the parking lot. Shortly after 2:00 a.m., a different employee came on the speaker and told everyone they were no longer serving anyone and to leave, despite customers having already paid through the mobile app and receiving no food.
Kids sat in the car for over an hour, food was paid for but never received, and customers were treated with complete disrespect. This wasn’t holiday stress—this was a total failure of management and professionalism.
McDonald’s corporate seriously needs to investigate this location. Until then, I would strongly recommend avoiding this store, especially late at night. Not only that everything was captured on her cell phone via video and she wants to post it on social media to show everybody and that will reflect extremely horrifically bad on McDonald’s.
… moreOn New Year’s Eve around 1:00 a.m., we sat in the drive-thru at the Old 74 Eastgate location (advertised as 24-hours) for nearly an hour just to reach the speaker. While waiting, the manager repeatedly cursed at customers over the drive-thru speaker, telling one vehicle to “get the hell out” and dropping F-bombs—all while children were sitting in cars listening.
It didn’t stop there. We then watched the manager leave the store, walk to the Wawa next door, and drink in the parking lot. Shortly after 2:00 a.m., a different employee came on the speaker and told everyone they were no longer serving anyone and to leave, despite customers having already paid through the mobile app and receiving no food.
Kids sat in the car for over an hour, food was paid for but never received, and customers were treated with complete disrespect. This wasn’t holiday stress—this was a total failure of management and professionalism.
McDonald’s corporate seriously needs to investigate this location. Until then, I would strongly recommend avoiding this store, especially late at night. Not only that everything was captured on her cell phone via video and she wants to post it on social media to show everybody and that will reflect extremely horrifically bad on McDonald’s.
G Hinton
So glad to see the new McDonald’s open in this area — thank you for investing in the neighborhood! I’ve ordered several times through the app for curbside pickup, and every time my order has been correct and fresh. The staff has been friendly and quick to bring food out. Really appreciate the convenience and service — keep up the good work!
… moreErin Graham
Come to this location if you enjoy having your items missing from your order and then getting an eye roll when you ask for the missing items. I paid for the food that I didn’t receive and they acted like it was a chore to complete my order. I have never left this place without any issue
… moreDe Anna Spencer
My Big Mac was perfection. Hadn’t had one in years and this one was worth waiting for. The fries could have gone a bit longer in the fryer, but nothing to get all worked up about. The young lady at the register was top-notch. When she wasn’t taking an order she was tidying up the dining area. It’s a new McDonald’s, clean, busy with drive-thru and pick-up orders so take the time to go inside and see the cute decor and observe workers that take their jobs seriously. We’ll be back!
… moreDylan Phillips
I come in most mornings to get a SEC Mcgriddle and I haven’t had any real issues. When I come thru the drive thru the lady in back cash always has a smile on her face and does a great job making my trip a good experience. When I enter the store as of recently I am greeted by the manager Diamond. She is amazing at her job and seems like the only employee trying to ensure no one is waiting to long for their order. Overall those two are the reason I will continue dining at this McDonald’s. The rest of your employees could learn a lot from them when It comes to customer service. They both deserve a raise.
… moreUnohooClan UnohooClan
CHARGED ME FOR FOOD I DIDNT GET!
Ok so due to the reviews it’s obvious something is really wrong location. Everybody has high hopes for a new location and it’s exciting especially whenever it’s the closest one to you. Nobody wants to hear excuses that they are working out the ” kinks” of being a new location because they’ve been open long enough first and foremost, second of all the types of issues that people are experiencing should not keep happening. People are not interested in excuses. They are interested in resolutions! It sounds like there needs to be an overhaul of the staff there or at least take a look at the management. Before even leaving my own review, I’m shocked to see that there is a 2.5 rating for McDonald’s. That is laughable and sad!
So, I go to get food today 12/25/25 at approximately 12:45pm. Went to the drive-thru and my child hands me their phone to use the app to get a code for a ” deal”. The order, ” deal” was for 2 double cheeseburgers with cheese, ketchup, mayo & extra pickles only. That code that I gave to them also meant that you can redeem any size free fry( lukewarm) they wanted a large fry so I ordered that with the 2 dbl chz burgers & a large Sprite no ice. While the girl is ringing it in I noticed on the screen she added another cheeseburger . Not sure where she got that from but I never asked for a third cheeseburger. She removed it. We get to where we’re going and after about 10 minutes that’s when we see that there’s only one cheeseburger. People don’t have time on Christmas to go to go back and forth, spend more time, more gas which cost more money to go back up and get the food that they should have gotten the first time around. So what did I do? I TRIED to call TWICE before going back but did that do any good? NOPE! This location is terrible all around. They have a phone but they don’t want to pick up the phone. You get charged for food that you don’t get. Personally if it were me and I were the area manager I would definitely do an overhaul when it comes to that location there. It’s understandable that things will happen from time to time but not like it’s happening constantly to the degree that it’s happening at this location.
EDIT 12/26/25: I called back today , spoke to manager. He fixed it which I will say I am happy about. Made the trip up there the only thing I can say though which I’ve seen another person make a review about here is that they can be pretty messy when making your sandwiches. For instance there should not be a ton of ketchup all over your wrapper which is then all over the outside of your bun which in this case is the case. I am not going to turn back around though and go back up there again. You shouldn’t need a napkin to wipe down your outside of your bun but you may need to. I just hope that people were using gloves when making the food because it’s questionable whenever you have stuff smeared all over your sandwich like that on the outside of it. Because the manager picked up the phone right away when I called today, I will probably give this place one more shot but after if there’s another hiccup I will just go back to Eastgate or Beechmont because they are not that far anyway. Especially since it cost me the extra time anyway to make a trip back that I otherwise would not have to most likely
… moreOk so due to the reviews it’s obvious something is really wrong location. Everybody has high hopes for a new location and it’s exciting especially whenever it’s the closest one to you. Nobody wants to hear excuses that they are working out the ” kinks” of being a new location because they’ve been open long enough first and foremost, second of all the types of issues that people are experiencing should not keep happening. People are not interested in excuses. They are interested in resolutions! It sounds like there needs to be an overhaul of the staff there or at least take a look at the management. Before even leaving my own review, I’m shocked to see that there is a 2.5 rating for McDonald’s. That is laughable and sad!
So, I go to get food today 12/25/25 at approximately 12:45pm. Went to the drive-thru and my child hands me their phone to use the app to get a code for a ” deal”. The order, ” deal” was for 2 double cheeseburgers with cheese, ketchup, mayo & extra pickles only. That code that I gave to them also meant that you can redeem any size free fry( lukewarm) they wanted a large fry so I ordered that with the 2 dbl chz burgers & a large Sprite no ice. While the girl is ringing it in I noticed on the screen she added another cheeseburger . Not sure where she got that from but I never asked for a third cheeseburger. She removed it. We get to where we’re going and after about 10 minutes that’s when we see that there’s only one cheeseburger. People don’t have time on Christmas to go to go back and forth, spend more time, more gas which cost more money to go back up and get the food that they should have gotten the first time around. So what did I do? I TRIED to call TWICE before going back but did that do any good? NOPE! This location is terrible all around. They have a phone but they don’t want to pick up the phone. You get charged for food that you don’t get. Personally if it were me and I were the area manager I would definitely do an overhaul when it comes to that location there. It’s understandable that things will happen from time to time but not like it’s happening constantly to the degree that it’s happening at this location.
EDIT 12/26/25: I called back today , spoke to manager. He fixed it which I will say I am happy about. Made the trip up there the only thing I can say though which I’ve seen another person make a review about here is that they can be pretty messy when making your sandwiches. For instance there should not be a ton of ketchup all over your wrapper which is then all over the outside of your bun which in this case is the case. I am not going to turn back around though and go back up there again. You shouldn’t need a napkin to wipe down your outside of your bun but you may need to. I just hope that people were using gloves when making the food because it’s questionable whenever you have stuff smeared all over your sandwich like that on the outside of it. Because the manager picked up the phone right away when I called today, I will probably give this place one more shot but after if there’s another hiccup I will just go back to Eastgate or Beechmont because they are not that far anyway. Especially since it cost me the extra time anyway to make a trip back that I otherwise would not have to most likely
Sean Wilson
I used my app to place an order and I got a large Big Mac meal and used my reward points for a McChicken. The large fries I got was only half full, my McChicken is ice cold, I ordered my Big Mac with no lettuce and it’s as if they put extra lettuce on it. I ordered my fries no salt and they are salted, what fries are there. I also had requested four spicy buffalo dipping sauces and those were not included in my order. I really had high hopes for this McDonald’s but I can see clearly it’s going to be just as bad as the other ones around us.
… moreScott “Canibull” Valentour
The lady was mildly friendly, said have a nice day. It would have been much nicer if my food didn’t look like it had been stepped on. Then the fries were literally upside down in the bag. Why bother throwing in a fry carton, just scoop it into the bag if thats how it gets served
… more