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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Kenneth R
This is the Delhi Pike McDonald’s idea of a full large fry. Called and told them about it and was questioned if I was sure that I didn’t eat some or they spilled in the car. Didn’t offer to replace them or have any concern. Do not eat at this location!
… moreChelsea
it’s no wonder these companies are having record low numbers in profits. Their customer service is horrible!!!! Absolutely disgraceful. there’s clearly no push for employees to do their jobs correctly or even care. I ordered an M&M Mcflurry, they gave me just ice cream (no m&ms) in their new cheap, pos cups, so of course I said something and asked them politely to fix it. the employee was just soooooooo annoyed that god forbid I wanted an m&m mcflurry with m&m’s in it. god forbid I get what I overpaid for: so this is what they gave me……. a giant pile of m&m’s literally 90% of the cup was just m&ms with like not even half a scoop of ice cream, not blended. An absolute joke and i’m soooo happy to see McDonalds losing millions and millions of dollars lost with record breaking lowest quarterly profits. That makes me so happy because these are all so fixable issues yet they do nothing but expect people to put up with it. Picture below or my cup of m&ms (I got more m&m’s than a regular pack) last time I ever go to this location and I swear by that. A solemn oath to NEVER go back to this location.
… moreJames cox
Typical McDonalds, employees aren’t the nicest and food is often not made properly. Sometimes takes way longer than it should like 20-30 minutes. Not horrible prices but are way too high for what it is. Use the app and get deals that’s the best bet and to pickup at the counter anything with drive thru is always a pain. They need to go back to being 24 hours and having an actual dollar menu.
… moreRavenspy
So McDonald’s just plain sucks. All food places in Delhi suck anymore with the exception of Penn Station(update negative) and Skyline. It’s easy to tell why. I literally ordered at 9:33am. through the mobile app. I figured I would wait about 20 minutes before going to pick up my food. It’s now 10:03am, what is happening with customer service? Will the owner please respond to this review with an explanation?
Tried McDonald’s on Delhi Pike again, no change, same old deal…come on, get your people trained. What is going on over there?
… moreTried McDonald’s on Delhi Pike again, no change, same old deal…come on, get your people trained. What is going on over there?
Andrew McCleese
Every now and again there are no other options but to return to the ABSOLUTE WORST McDonald’s in the world. The owner of this franchise should be absolutely ashamed of themselves with the cleanliness, food quality, service, promptness, and employee competency of this store. All are ZERO stars and a complete joke.
It is impossible to get the correct order here and it is even harder to get that order in under 30 minutes if there are more than 2 other customers in line.
Today I figured maybe if I use the mobile app they can’t possibly get my order wrong and I won’t have to wait my whole life to receive my food, right?
WRONG.
Put in a mobile order. Arrived at the store to find the drive thru backed up to the road so I went inside. When I went inside, the person in front of me was complaining to a manager about their incorrect order, so great start. After waiting 15 minutes behind him for the “management” to resolve his problem…. I stood for another 15 minutes before somebody came up to me and asked for my order. I gave them the mobile code that was placed 30 minutes prior. They had not even started my order yet.
So I canceled the order, left, and am here writing another terrible review for this terrible restaurant. No matter how much my kids beg, we are never coming back here again.
SHAME ON YOU OWNER. Get same damn pride and control over your operation.
… moreIt is impossible to get the correct order here and it is even harder to get that order in under 30 minutes if there are more than 2 other customers in line.
Today I figured maybe if I use the mobile app they can’t possibly get my order wrong and I won’t have to wait my whole life to receive my food, right?
WRONG.
Put in a mobile order. Arrived at the store to find the drive thru backed up to the road so I went inside. When I went inside, the person in front of me was complaining to a manager about their incorrect order, so great start. After waiting 15 minutes behind him for the “management” to resolve his problem…. I stood for another 15 minutes before somebody came up to me and asked for my order. I gave them the mobile code that was placed 30 minutes prior. They had not even started my order yet.
So I canceled the order, left, and am here writing another terrible review for this terrible restaurant. No matter how much my kids beg, we are never coming back here again.
SHAME ON YOU OWNER. Get same damn pride and control over your operation.
Brittany H
Small chicken strip on the wrap. Flavor was ok…Lukewarm.
… moreJennifer Stephenson
Always behind, lack of friendliness today I ordered 1 latte 30min prior to picking up. Order was not ready. waited 10min where others in front of me said they had been there for 20mins. Still no service no one to talk to. Had to leave without my order and a loss of funds.
… moreAundrea Andrews
This McDonalds has the worst customer service , I ordered a breakfast sandwich instead of it getting cooked when i arrived in the restaurant my food was sitting on the counter it was ice cold to the point the cheese was not melted on my sandwich i asked for a remake the employee caught an attitude. The restaurant is empty & no cars in the drive thru i don’t understand why they always getting mad when they have to do their job . It’s alway the same 2 old ladies in the restaurant in the morning when I go & they’re both rude . I wouldn’t even recommend eating here at this point the customer service sucks . This restaurant needs a new morning crew . The guy that makes the food is always nice & cool but the old ladies need a attitude check
… morezackary kujo
Whole night shift staff needs to be replaced, everytime I come there I have to wait 5-10 minutes for someone to take my order. And they will tell me to pull around for something as simple as a cheeseburgers and fries, and then make me wait another additional 10+ minutes untill I have to walk in to ask them about my order, just to be ignored for another 10 minutes, and then finally served my food just for it to be messed up. It’s ridiculous and it happens almost everytime throughout 6-9 pm. Staff is lazy and rude.
… moreSam Ester
Kaylee has consistently provided above and beyond customer service, and is always friendly and welcoming at the McDonald’s on Delhi Pike. She has made a frazzled grandma’s Happy Meal experience much happier. If she’s not in management she should be as she understands the importance of customers to McDonald’s.
… more