Evan Reynolds
I work nearby and have only used the drive thru, however, I am always thoroughly impressed. Their food is always fresh, their service is always quick, and this is at any time of the week. Anytime, weekdays, weekends, they always do an amazing job. I boycotted the McDonald’s in my area due to the opposite issue, but will always support this group.
… moreJamie Bush
Ordered 4 meals and 4 drinks this afternoon around noon on 12/4/25. Got 3 meals, 4 drinks and no straws. Used the Door Dash app, but there’s literally a whole meal missing. Please fix this.
I grew up in Norwood, I still work in Norwood. This shouldn’t be hard to miss. Thank you.
… moreSaad Abu sweilem
The worker she doing amazing job at the drive-through she taking everybody fast fast. She do hard work and amazing job. Her name is Mercedes ( i’m sorry if I spoke her name wrong. ) she do hard work good job. ( and it’s been busy a lot. )
… moreIain
I usually have a smooth experience using the mobile app, but this visit on January 3rd around 11:00 PM was uncomfortable. When I pulled up to the window and said hi, the employee didn’t respond and asked “what did you have?” in a rude tone. When I answered that I had a McFlurry, she laughed in a way that felt mocking rather than professional.
I understand confirming orders if there’s an issue, but this location has never asked me to state my mobile order before—they normally confirm it themselves at the window. The attitude and behavior were unnecessary and made the interaction awkward. Customer service matters, even for quick drive-thru orders. I hope this is addressed.
… moreKianna Bell
Norwood location young man that took the order was very pleasant. Of course they had staff in the back and he was discussing Bengals and so he was cutting up but it was great all in fun and good giggles. 10/26/25 9:01pm And I’m so grateful they were open. We were just coming in from Chicago so I had to use the bathroom so bad and plus it had me a $5 bag with a double cheeseburger and chicken nuggets, french fries, cider tartar and a Hi-C and it definitely came in order and that was my dinner thanks to my daughter and thanks to your team. Everybody was upbeat at that time of the hour and pleasant so thanks, Norwood!
… moreJulie Uhls
I came into the lobby to pick up 2 doordash orders where employees began to argue about who unlocked the door because they aren’t open yet. Since it was such a huge ordeal I went back to my car and used the drive thru instead. When I told them I was picking up 2 doordash orders they seemed annoyed and made me pull up to the 3rd window. They never came back to the window after 10 mins so since the lobby was now officially open I went back inside and there were my orders just sitting on the pickup counter getting cold and all employees just chatting. This is also the same McDonalds where I recently witnessed every single employee harassing and mocking an unhoused woman who was just trying to charge her phone in the lobby.
… moreJennifer Donley
I just want to say never again! I’m very disappointed at this location. I ordered through the app today (11/21/25) sometime around 1pm. I order here frequently so I have spent plenty of money here. It’s a shame because I went to pick it up at the drive thru and they had an error on THEIR end. They told me to pull to the second window and I was met with an attitude from the employee.
This part of the review is for the lady at the second window, just quit your job. Seriously, you look miserable and even though you were nasty to me, I hope you go find something else that makes you happy because customer service is not your thing girl. Thanks for ruining this location for me.
… moreMarlene Fenton
Very un organized staff had no clue staff dressed and serving in street clothes waited 4o minutes for a bacon and egg mcmuffin it was cold and missing bacon am I loving mcdonalds hell no get it together or your not going to last in a small town your competitor is just up the road I realize it’s new years day maybe you should stay closed until your more organized
… moreKassia Daniels
Was screamed at in the drive thru because I told them they gave the wrong food to get home and got a mayonnaise sandwich with a side of chicken on top of both of my happy meals were wrong. I really wish people cared about others peoples food or hard earned money.
… moreBo Trudeau
I know they just open but if they don’t have everything ready why open until you have everything set up(app/everything available)!!! Also I have high hopes that they get their shit together and do better than they have in this first week.
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