Jennifer Norman
Stopped in on 1/14/2026 to grab some dinner and let’s just say this is the worst McDonald’s I have ordered to go at.
The staff( a female) was sitting on the back floor against the equipment on her phone during the time I had entered. Not really a big deal as this would be today’s work ethic.
When I received my order($5.00 Meal deal) everything was old and cold. They had me waiting like I was going to receive Hot Fresh food. Wrong.. if I would have started eating it as soon as I left I would have went back in and asked for my money back.. instead I’m allowing others who aren’t from the area know to stay away!!!
… moreKathleen Castillo
The guy today at the window where you pay has a personality like a rock .. horrible customer service! Every time I go through the drive thru & he has been at that window it is the same thing. The girl at the food pickup window is always friendly.
… moreDonovan Schindler
Service was incredibly slow, even with little to no people ordering, it took them 20 minutes to get me a cup of coffee, food partially made up for it, I would not recommend coming here if you are in a hurry or have low patience.
… moreJay Henderson
We stopped because they had a sign inviting veterans for a free meal. They served us a quarter pounder meal for free and with a smile. Thank you so much!
… moreShelly Rose
Food was over cooked. Dinning room was filthy. Service was very slow and unfriendly. Dessert display was covered with dirt. Dirty Mop was sitting in front of the ordering counter. Bathrooms needed refilled and cleaned. Trash was overflowing. Inside Dinning should be closed if not properly serviced or staffed.
… moreRobert Bond
Waited in the drive through for 15 minutes after ordering. Eventually had to pull away and leave without getting our food (or paying) because they were so slow.
… moreteia bills
Slowest and rudest McDonald’s I have even been to! Waited over 10 mins before anyone even showed up at the register. We did a kiosk order but my mother needed to order with a live person.after finally ordering and waiting over 20 additional minutes we did not get everything. This was dine in thank god we didn’t drive home and realize half was missing. Don’t stop here.
… moreConnie King
Husband went through McDonald’s in Strasburg tonight. Said it was the slowest McDonald’s he has ever seen, didn’t get all of his food. waiting 20 minutes to get his food only to find out there were no french fries, had to turn around and go inside and they said oh we don’t have fries dropped waited another 10 minutes for french fries he was there for 30 minutes waiting for his entire order to be ready… they were obviously under under staffed and the owners should be ashamed of themselves for letting it go like this
… moreKathy G
I had to stop here after a horrible experience at the one in Massillon where we had to receive a refund.
I am so glad that the staff was friendly and hustling to get the orders from the dining room and drive-through out. Our chicken nuggets and fries were hot and fresh. The lady who was working explained that it would be a few extra minutes due to them having to make the nuggets. I will stop at this location again. Thank you to the crew that worked on 19 July 2025 at approximately 2130 hours for the great experience.
… moreJonathan Nuzum
So I was here the managers are top of the line when it comes to customer service they helped me they fixed the problem I encourage all if u go here be nice to Kim she really has customer service down pat and she will do her best to accommodate any issue Kim thank u
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