3.5 – 1,097 reviews • Fast food restaurant
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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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McDonald’s | Niles OH – Facebook
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Reviews
Gary Connor
Dropped in on a Fri afternoon Value Meal. Kiosk order was brought to the table quickly. Food seemed more “industrial” than usual. Chicken dry, burger very dry but fries hot and fresh. Temp inside felt colder than outside. We left rather than enjoy a relaxing moment because it was so cold. Facility was clean. Staff friendly.
… moreDina Shore
Raw big arch while pregnant. Employee not knowing which pop was diet & then reusing cups to repour after being asked to remake it because im diabetic. The death stare he gave us was a kicker. Thanks. Will post photo of burger when Google reviews allows me to
… moreJayden Spurlock
The worst McDonalds I’ve ever been to. 20 weeks pregnant and almost got food poisoning thanks to this McDonalds who can’t temp or cook food properly . Absolutely disgusting . My go to order and now I am sick to my stomach thinking about how they gave me a RAW QUARTER POUNDER !!
… moreGabrielle
Daniel was great! He helped me replace my order after a mishap with the drive-thru. The lobby staff seemed pretty upset, but its McDonald during breakfast rush so its expected.
Thank you Daniel!! You saved our breakfast!
… morezippyy123 (Thunderbuddy)
If you pull me forward, I expect my entire order to be fresh. Not just my nuggets. Fries were cold, if i would’ve known that I would’ve made food at home.
… moreTrey Metheny
Midnights at this place is a joke . Tried to go there a few times while on break and it never works out . Dude there who claims he is a manager sucks 100% at his job . Ordered a McChicken one day got the bun , lettuce and mayo no chicken then when I called just to get it replaced dude argued with me and said he made the sandwich and he knows he put it on there to call and talk to a manager tomorrow cause he wasn’t replacing it . No sense in talking to the GM cause it seems like she don’t even care how dude acted she just wants to replace the food and get off the phone ! Made another mistake literally 5 mins ago going back up there to get something quick cause I’m hungry at work and its right by my job but what do you know the same dude is there had me sit in drive thru at the speaker forever so I eventually pulled off ! Hope they get someone who can run a nightshift soon cause they need it 100% !
… moreAlexis Grant (PrincessXT)
They actually.got everything right on the order I just wish they would add more salt to the fries. The quarter pounder with cheese was good and the chicken was decent. Service was fash for the food being fresh
… moreJeff
Went there to get food everything was ice cold they forgot the drinks then forgot the condiments on the burgers the burger was burnt took 3 times going back for them to get the food right & for the food to be warm the entire staff is very ignorant and dont know what the hell is going on then the manager wants to be ignorant and saying racial slurs definitely would not recommend eating there or going there… Definitely need a new crew for evenings get people that know what they’re doing it’s definitely the worst McDonald’s I’ve been too never again‼️
… moreJim DeNunzio
So I ordered 2 large fries and other food on the mobile app. Mind you, I didn’t look in the bag until I got home. This is what happens when you don’t check your order before leaving. Come on McDonald’s, DO BETTER. I will NEVER go back to this one.
… moreLou424
We went in on July 16, 2025 for breakfast(8am). The food and the service were fine, but the restaurant needed attention. The trash containers were overflowing, and the floors were dirty and so were most of the tables. Usually McDonalds keeps there places very clean. We were very surprised.
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